Scheduling An Attending Appointment

Table of Contents

Making and Attending a Scheduled Appointment

Scheduling Your Appointment

Attending Your Appointment

Screen Resources

Making and Attending a Scheduled Appointment

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Scheduling Your Appointment

To make an on-line appointment, call your provider office over the phone..

Contact Person
Contact Number

Scheduling an on line appointment : Sprint 3

Attending Your Appointment

This section provides information on how to attend your appointments in Cisco Extended Care.

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Warning Cisco Extended Care is not intended for emergency use or real-time patient monitoring.

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Note Always start your healthcare connection ahead of schedule, so that you allow yourself enough time to fill in any posted provider questionnaires, read emails from your provider, or review your historical wellness readings (the health indicators, blood pressure, etc.)

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To attend your appointment, perform the following procedure:

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Step 1 Open your browser and use your Internet connection to log in to your healthcare connector.

Step 2 Click on the Message tab to check for any messages from the provider.

Step 3 Click on the Readings tab to review your historic wellness readings.

Step 4 When you are ready for your appointment, select an appointment from the Appointments window, or from the Calendar tab to find your current appointment, and click Start.
See Figure The Scheduled Appointment

The Scheduled Appointment

Step 5 Answer the questionnaire, or click Skip to skip to questionnaire.

Step 6 Click Answer when your provider connects to the video appointment.
You will hear a ring or see the provider in your video window.

Step 7 Once you are in an appointment, you will see the Cisco Extended Care Appointment window as shown in Figure Patient’s Appointment Screen

Step 8 Click End to end the appointment.

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Note Note: When using Cisco Jabber™ for iPad, the function End, stops the appointment, but not the video connection. Use the Jabber controls to stop the video.

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Step 9 Click Logout to exit from your healthcare connection.

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Patient’s Appointment Screen

Screen Resources

The following table provides information on the various screens that you will be using, during your appointment.

Screen Resource	Description
Status Screen	Displays the following: Appointment status - Waiting or Connected. Try Again Link - Click this if the Desktop Video call gets disconnected.
Participants Screen	Displays the following: The patient and provider details Identifies any consulting providers who joined the call.
Chat Screen	Displays real time chat for sending text messages to individual participants or to the entire group.
Consultation Questionnaires Screen	Allows you to fill out questionnaires, and also displays all the questionnaires answered in the appointment. Click Questionnaire to view the results in the pop-up screen. Click Done to close the questionnaire pop-up screen.
Readings Screen	Allows you to review your historical wellness readings.
Telepresence Video Screen	Displays the video, if the endpoint is Desktop Video.