Cisco Catalyst Center Administrator Guide, Release 3.2.x

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Configure Smart Account

Updated: May 5, 2026

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Overview

Information about configuring Cisco Smart Account credentials. These credentials are used to connect to your Smart Licensing account.

Cisco Smart Account credentials are used for connecting to your Smart Licensing account. The License Manager tool uses the details of license information from this Smart Account for entitlement and license management.

Cisco has implemented a new authentication infrastructure. As a result, if you back up data from Catalyst Center Release 2.3.7.7, where Smart Account credentials were configured, and restore the data in Catalyst Center Release 3.1.3, you must reauthenticate the associated Smart Accounts.

Before you begin

Ensure that you have SUPER-ADMIN-ROLE permissions or CUSTOM-ROLE with "Write" permission to System Settings.

Procedure

1.

From the main menu, choose System > Settings > Cisco Accounts > Smart Account.
2.

Link the appropriate Smart Account user and Smart Account name to your Smart Licensing account:

  1. Open an Incognito/private window in your browser (to avoid using previously cached credentials).

  2. Open another Catalyst Center GUI instance and log in.

  3. Open another instance of the Smart Account window.

  4. Click the Add link.

  5. In the Information pop-up window, check the I am in private or incognito mode check box and then click Proceed.

  6. In the Activate your device pop-up window, confirm that an activation code is displayed and then click Next.

  7. In the Log in pop-up window, enter the cisco.com user's email address and then click Next.

  8. In the Verify with your password pop-up window, enter the cisco.com user's password and then click Verify.

    The Device activated pop-up window appears.

  9. Confirm whether the Smart Account user you just added is listed in both the Smart Account Credentials and Expired Smart Accounts sections:

    If the Smart Account user... Then...

    is listed in both sections,

    delete the user from the Expired Smart Accounts section by clicking their trash icon in the Actions column.

    is not listed in both sections,

    proceed to Step 3.
3.

If you want to change the selected Smart Account Name, click Change. You will be prompted to select the Smart Account that will be used for connecting to your Smart Licensing Account on Cisco SSM cloud.

  1. Choose the Smart Account from the drop-down list.

  2. Click Save.
4.

Click View all virtual accounts to view all the virtual accounts associated with the Smart Account.

Note

Cisco Accounts supports multiple smart and virtual accounts.
5.

(Optional) If you want to register smart license-enabled devices automatically to a virtual account, check the Auto register smart license enabled devices check box. A list of virtual accounts associated with the smart account is displayed.
6.

Select the required virtual account. Whenever a smart license-enabled device is added in the inventory, it’s automatically registered to the selected virtual account.

7.

If you want to remove the licensed smart account users and their associated historical data, click Delete historical information.

The Delete Historical Data slide-in pane displays the licensed smart account users. It also displays the existing smart accounts that aren’t currently present in Catalyst Center, but their historical data is still available.
8.

In the Smart Account list area check the check box next to the smart account that you want to delete.
9.

Click Delete.
10.

Click Delete in the subsequent confirmation window.
11.

Check the Delete the associated license historical information check box to delete the historical information of the associated license.