Another advantage of having access to Cisco.com online tools and resources is that it provides your customers’ IT staff with a source of continuous professional growth through virtual training programs, contact with industry experts, forums to communication with peers, and access to the most up-to-date product and technology information.

By leveraging the Cisco proactive self-help approach, customers are provided with an environment that allows them to develop their skills and aptitudes through successfully resolving technical issues themselves. Each time customers utilize the content, tools, and other resources available through Cisco.com, they not only continue to improve their knowledge of Cisco products and best practices - they enhance their competitive edge as well.

Remind your customers that knowledge is power. By having the most current, “cutting edge” information on Cisco products and technologies available at their fingertips, your customers have a powerful resource that they can use to stay ahead of their competition.

By remaining up-to-date on the documentation, best practices, and case studies found on the Cisco.com website, your customers gain the competitive edge that only the world’s largest, most sophisticated network support team can provide.