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Module 3: Cisco.com Online Tools and Resources
Quote
To conclude the topic of why Cisco.com is so critical to both your
customers’ and your success, take a few minutes to think about
the following quote from IBM’s remote network management advisor,
Darrell Martin.
“I prefer to figure things out for myself, and the Cisco
TAC website lets me do that. Because I use the Cisco TAC website
so much, I rarely have to open a case. And, when I do, I’m
better prepared to speak to the Cisco TAC engineer."
To summarize, online tools and resources available through the
Cisco.com website provide your customers with many benefits:
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Cisco.com online tools and resources reduce your
customers’ costs. |
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Cisco.com online tools and resources boost your
customers’ productivity. |
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Cisco.com online tools and resources increase
your customers’ competitive edge. |
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