Module 3: Cisco.com Online Tools and Resources

Configuration / Installation Tools

There are a variety of configuration and installation tools that your customers can access within the Cisco.com website (specifically within the technical support section). These tools allow customers to:

		Identify, evaluate, and track software “bugs” that may impact network operations.
		Identify features in specific software releases.
		Determine compatibility between hardware products and software releases.
		Research current or potential hardware / software configurations.
		Compare features in different Cisco IOS versions.
		Access the Cisco software center and Cisco Product Upgrade Tool to obtain software updates for operating system and network application software covered within their service agreement.
		Search object names and descriptions, view and download MIBS, find MIBS by Cisco IOS image name

Examples of configuration and installation tools include:

		Software Advisor
		Cisco IOS Upgrade Planner
		SNMP Object Navigator
		Software Bug Toolkit

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