Many of today’s global corporations are also recognizing a need to deliver portfolios to their customers that are less product-focused and more solution-focused. The goal is to increase the service to product mix.

As the number of players offering technical products and services in the market increases, many customers are beginning to look for organizations that:

		View their customers as long-term partners – whose relationships and perceptions are important to them.
		Offer a quality product along with services as a total solution.
		Provide them with the service, support, and individualized attention they need to be successful.
		Proactively work with them to troubleshoot problems – and who are there for them when things go wrong.

Click the Next button at the top or bottom of this page to continue.