Cisco Unified Customer Voice Portal 15.0(1)
| Serie | Cisco Unified Customer Voice Portal |
|---|---|
| Overzicht | Productoverzicht |
| Status | Beschikbaar Bestellen uit serie |
|---|---|
| Releasedatum | 30-APR-2025 |
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Recente security meldingen
- 03-Sep-2024
Documentcategorieën
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Gegevensbladen en productinformatie
Gegevensbladen
Meldingen voor End-of-Life en End-of-Sale
Recentst
- End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 12.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
- End-of-Sale and End-of-Life Announcement for the Cisco Country-specific Unified Contact Center Enterprise, Packaged Contact Center Enterprise, and Cisco Voice Portal Offers
- End-of-Sale and End-of-Life Announcement for the Cisco Contact Center a la carte Migration and Upgrade offers
- End-of-Sale and End-of-Life Announcement for the Cisco IOS VoiceXML Gateway feature License
- End-of-Sale and End-of-Life Announcement for the Cisco Customer Voice Portal 3.1
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 10.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 8.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 9.0(1)
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 8.5
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal Version 7.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 4.1
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Security meldingen
Meldingen uit het veld
- Field Notice: FN - 72432 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE)/Unified Contact Center Express (UCCX) Solution: Impact of Chrome Private Network Access Deprecation - Software Upgrade Recommended
- Field Notice: FN - 72306 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE) and Unified Customer Voice Portal (CVP): QuoVadis Root CA 2 Decommission Might Affect Smart Licensing - Workaround Provided
- Field Notice: FN - 70374 - Cisco Contact Center Enterprise Agreement (CC EA) Unified Customer Voice Portal (CVP) License Expiration - Software Upgrade Recommended
- Field Notice: FN - 63908 - Functionally Unresponsive Virtual Machine That Runs Contact Center Application - Software Upgrade Recommended
- Field Notice: FN - 63895 - Russian Time Zone Changes October 2014 - For Cisco Unified Contact Center Enterprise Products - Workaround Provided
- Field Notice: FN - 62435 - Cisco Customer Voice Portal (CVP) - CVP Voice Browser may Encounter a Memory Exception Resulting in Out of Service Condition - Patch Required
Security Advisories, antwoorden en kennisgevingen
- Multiple Cisco Products OpenSocial Gadget Editor Vulnerabilities
- Cisco Unified Customer Voice Portal Cross-Site Scripting Vulnerability
- Cisco Unified Customer Voice Portal Insecure Direct Object Reference Vulnerability
- Cisco Unified Customer Voice Portal Interactive Voice Response Connection Denial of Service Vulnerability
- Cisco Unified Customer Voice Portal Denial of Service Vulnerability
- Cisco Unified Customer Voice Portal Operations Console Privilege Escalation Vulnerability
- Cisco Unified Customer Voice Portal Cross-Site Request Forgery Vulnerability
- Cisco Unified Customer Voice Portal Cross-Site Scripting Vulnerability
- XSS and SQL Injection in Cisco CallManager/Unified Communications Manager Logon Page
- Multiple Vulnerabilities in Cisco Unified Customer Voice Portal Software
- Cisco Voice Portal Privilege Escalation Vulnerability
- Voice Product Vulnerabilities on IBM Servers
- Vulnerabilities in H.323 Message Processing
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Referentie
Documentatieroadmaps
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- Cisco Unified Customer Voice Portal Documentation Guide, Release 15.0(1)
Cisco Unified Customer Voice Portal 15.0(1)
Licentie-informatie
Installeren en upgraden
Installatie- en upgrade-handleidingen
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- Installation and Upgrade Guide for Cisco Unified Customer Voice Portal, Release 15.0(1)
Cisco Unified Customer Voice Portal 15.0(1)
Configuratie
Configuratievoorbeelden en TechNotes
- CA Signed Certificate configureren op CVP Server voor HTTPS Web Access
- CVP Customer Virtual Assistant (CVA) configureren
- CVP en IPIVR configureren in een dubbele onafhankelijke VRU-installatie
- Configuratie van Secure Java Management Uitbreidingen (JMX) communicatie op CVP 12.0
- Configuratie van Zeg het Smart met Cisco CVP
- Configureer het programma voor opschonen van databases op CVP Reporting Server wanneer OAMP-server niet beschikbaar is.
- Een alias voor de DB-instantienaam van de CVP-rapportageserver maken
- Google Dialoogflow ES configureren om spraakherkenning voor CCE VA-implementatie te verbeteren
- Hoe te te implementeren en te configureren met de Trunk-gebruiksfunctie met Customer Voice Portal (CVP)
- Hoe wordt Heap Dump en Thread-dumpen bij CVP VXML-server verzameld
- IOS Voice XML-gateway voor CVP Call Flow met behulp van MRCPv2 ASR/TTS
- IOS Voice XML-gateway voor CVP Call Flow met behulp van MRCPv1 ASR/TTS
Configuratiehandleidingen
Programmeerhandleidingen
- Element Specifications for Cisco Unified CVP VXML Server and Call Studio, Release 15.0(1)
Cisco Unified Customer Voice Portal 15.0(1)
Onderhouden en gebruiken
Eindgebruikershandleidingen
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- User Guide for Unified CVP VXML Server and Unified CVP Call Studio, Release 15.0(1)
Cisco Unified Customer Voice Portal 15.0(1)
Probleemoplossing
Support FAQ
TechNotes voor probleemoplossing
Recentst
- Probleemoplossing voor registratiefout van CVP slimme licentie
- Troubleshoot Customer Voice Portal (CVP) Transfers Wrong Automatic Number Identification (ANI)
- Probleemoplossing bij CVP-server niet bereikbaar door IP-adreswijziging
- Probleemoplossing bij CVP VXML-servergeheugen met Jconsole
- Probleemoplossing bij CVP OAMP pagina 404 fout
- Probleemoplossing VB PlayMedia Skip en DTMF-buffer
- Sessieontwikkelingstimer voor probleemoplossing met Cisco Customer Voice Portal
- Probleemoplossing CVP 12.5 wanneer NOAMP VB Configuration interne serverfout meldt
- Troubleshoot CVP Customer Virtual Assistant (CVA)
- Toepassingsregels voor probleemoplossing in Cisco UCCE Agent
- Status van agent en wachtrijen oproepen na CVP RNA
- Probleemoplossing voor CVP-rapportage van probleem met volledige routers
- Ga naar VXML/CVP HTTP-cache voor mediabestanden
- Kan geen CVP CallServer in de CVP OAMP Server toevoegen
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