A vulnerability in the web based administration interface of the Cisco Unified Customer Voice Portal (CVP) could allow an unauthenticated, remote attacker to perform a cross-site scripting (XSS) attack against the user of a web interface.
The vulnerability is due to insufficient input validation of a parameter in multiple pages used by the web interface. An attacker could exploit this vulnerability by persuading a user to access a malicious link.
Cisco has confirmed the vulnerability in a security notice and released software updates.
To exploit the vulnerability, the attacker may provide a link that directs a user to a malicious site and use misleading language or instructions to persuade the user to follow the provided link.
Customers are advised to consult Cisco bug ID CSCuh61711, CSCuh61720, CSCuh61723, CSCuh61726, CSCuh61727, CSCuh61731, and CSCuh61733 for the most complete list of affected product versions.
Vulnerable ProductsAt the time this alert was first published, Cisco Unified Customer Voice Portal versions 9.0(1) and 10.0(1) were vulnerable. Later releases of Cisco Unified Customer Voice Portal may also be vulnerable.
Products Confirmed Not VulnerableNo other Cisco products are currently known to be affected by these vulnerabilities.
Administrators are advised to apply the appropriate updates.
Users are advised not to visit websites or follow links that have suspicious characteristics or cannot be verified as safe.
For additional information about cross-site scripting attacks and the methods used to exploit these vulnerabilities, see the Cisco Applied Mitigation Bulletin Understanding Cross-Site Scripting (XSS) Threat Vectors.
Administrators may consider using IP-based access control lists (ACLs) to allow only trusted systems to access the affected systems.
Administrators are advised to monitor affected systems.
Cisco customers with active contracts should contact their Cisco support team for assistance in upgrading to a software version that includes fixes for this vulnerability. Cisco customers without contracts may contact the Cisco Technical Assistance Center at 1-800-553-2447 or 1-408-526-7209 or via email at firstname.lastname@example.org for assistance.
The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
Version Description Section Status Date 1.0 Initial Release NA Final 2014-Jul-29
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