- Welcome to Cisco Unity Express
- Changing Your Password
- Configure Tab
- Starting the Initialization Wizard for Cisco Unified Communications Manager (CUCM)
- Starting the Initialization Wizard for Cisco Unified Communications Manager Express (CUCME)
- Configuring Users for Cisco Unified Communications Manager (CUCM)
- Configuring Users for Cisco Unified Communications Manager Express (CUCME)
- Configuring Groups
- Setting User Defaults
- Configuring Supervisors
- Configuring Privileges
- Configuring Authentication, Authorization, and Accounting
- Configuring Network Locations
- Configuring Remote Users
- Configuring the Cisco Unified Communications Manager System
- Configuring the Cisco Unified Communications Manager Express System
- Configuring Voice-Mail Prompts
- System Tab
- Configuring System Scripts Using Editor Express
- Configuring Business Hours Settings
- Configuring Holiday Settings
- Configuring Call-In Numbers
- Configuring CTI Ports for Cisco Unified Communications Manager
- Configuring Language Settings
- Configuring Fax Settings
- Configuring Domain Name Settings
- Configuring the System Login Banner
- Configuring Network Time and Time Zone Settings
- Configuring Restriction Tables
- Configuring SMTP
- VoiceMail Tab
- Configuring Mailboxes
- Configuring Distribution Lists
- Voice Mail Message Waiting Indicators for Cisco Unified Communications Manager (CUCM)
- Voice Mail Message Waiting Indicators for Cisco Unified Communications Manager Express (CUCME)
- Configuring a Voice Mail Auto Attendant
- Setting Voice Mailbox Defaults
- Configuring Voice Mail
- Configuring Voice-Mail Call-Handling Parameters
- Configuring Message Notification
- Configuring My Notification Devices
- Configuring Integrated Messaging (IMAP)
- Configuring VoiceView Express
- IVR Tab
- Configuring IVR
- Administration Tab
- Synchronizing Cisco Unified Communications Manager Express with Cisco Unity Express
- Configuring Backup and Restore
- Using the Administration Control Panel for Cisco Unified Communications Manager (CUCM)
- Using the Administration Control Panel for Cisco Unified Communications Manager Express (CUCME)
- Cisco Smart Licensing
- Displaying Cisco Unity Express License Information
- Configuring Trace Settings
- Reports Tab
- Configuring Historical Reporting
- Reports
- Help
- Glossary
Configuring Cisco Unity Express 10.0 Using the GUI
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
- Updated:
- June 17, 2019
Chapter: Configuring VoiceView Express
Configuring VoiceView Express
VoiceView Express allows voice-mail users to browse, listen to, and manage new and saved voice-mail messages using their Cisco IP Phone display and soft-keys available on the phone. Users can compose and send voice-mail messages to other users and manage their personal mailbox options using VoiceView Express.
Perform the following tasks from the System Voice View Express window:
Configuring the VoiceView Express Service
Use this procedure to configure the VoiceView Express service.
Step 1
Choose System > VoiceView Express > Service Configuration. The VoiceView Express Service Configuration window appears.
Step 2 Click the check box to enable VoiceView Express (VVE).
Step 3 Enter the session idle timeout value. This is the interval after which an idle VoiceView Express session is automatically closed. The range is 5 to 30 minutes, and the default value is 5 minutes.
Step 4 (For CUCME configurations only): If you have multiple authentication servers on your network, you can enter a fallback authentication server to be used if the VoiceView Express authentication server is unable to authenticate. For example, if you have multiple phone services configured in CUCME that require authentication, you can specify one of those servers to use as the fallback server for VoiceView Express. Enter the URL of the fallback authentication server.
Step 5 Click Apply to save your changes.
Terminating VoiceView Express Sessions
Use this procedure to terminate VoiceView Express (VVE) sessions.
Step 1 Choose System > VoiceView Express > Sessions. The VoiceView Express Sessions window appears.
Step 2 The session window displays all active VoiceView Express sessions.
Step 3 To terminate a VoiceView Express session, check the box next to the session and click Terminate.
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