- Welcome to Cisco Unity Express
- Changing Your Password
- Configure Tab
- Starting the Initialization Wizard for Cisco Unified Communications Manager (CUCM)
- Starting the Initialization Wizard for Cisco Unified Communications Manager Express (CUCME)
- Configuring Users for Cisco Unified Communications Manager (CUCM)
- Configuring Users for Cisco Unified Communications Manager Express (CUCME)
- Configuring Groups
- Setting User Defaults
- Configuring Supervisors
- Configuring Privileges
- Configuring Authentication, Authorization, and Accounting
- Configuring Network Locations
- Configuring Remote Users
- Configuring the Cisco Unified Communications Manager System
- Configuring the Cisco Unified Communications Manager Express System
- Configuring Voice-Mail Prompts
- System Tab
- Configuring System Scripts Using Editor Express
- Configuring Business Hours Settings
- Configuring Holiday Settings
- Configuring Call-In Numbers
- Configuring CTI Ports for Cisco Unified Communications Manager
- Configuring Language Settings
- Configuring Fax Settings
- Configuring Domain Name Settings
- Configuring the System Login Banner
- Configuring Network Time and Time Zone Settings
- Configuring Restriction Tables
- Configuring SMTP
- VoiceMail Tab
- Configuring Mailboxes
- Configuring Distribution Lists
- Voice Mail Message Waiting Indicators for Cisco Unified Communications Manager (CUCM)
- Voice Mail Message Waiting Indicators for Cisco Unified Communications Manager Express (CUCME)
- Configuring a Voice Mail Auto Attendant
- Setting Voice Mailbox Defaults
- Configuring Voice Mail
- Configuring Voice-Mail Call-Handling Parameters
- Configuring Message Notification
- Configuring My Notification Devices
- Configuring Integrated Messaging (IMAP)
- Configuring VoiceView Express
- IVR Tab
- Configuring IVR
- Administration Tab
- Synchronizing Cisco Unified Communications Manager Express with Cisco Unity Express
- Configuring Backup and Restore
- Using the Administration Control Panel for Cisco Unified Communications Manager (CUCM)
- Using the Administration Control Panel for Cisco Unified Communications Manager Express (CUCME)
- Cisco Smart Licensing
- Displaying Cisco Unity Express License Information
- Configuring Trace Settings
- Reports Tab
- Configuring Historical Reporting
- Reports
- Help
- Glossary
Configuring Business Hours Settings
Perform the following actions in the System Business Hours Settings window:
Displaying or Modifying a Business Hours Schedule
Use this procedure to display or modify a business hours schedule.
Step 1 Choose System > Business Hours Settings. The System Business Hours window appears.
Step 2 Choose the Business Hours schedule you want to view or modify from the drop-down list.
Step 3 Click the box for each half-hour increment to check or uncheck it. A gray box indicates that the business is closed during that time period. A checked box indicates that the business is open.
Step 4 Click Apply to save your changes.
Adding a Business Hours Schedule
Use this procedure to create a Business hours schedule.
Step 1 Choose System > Business Hours Settings. The System Business Hours window appears.
Step 2 Choose the Business Hours schedule you want to modify from the drop-down list, or, if you do not have a business hours schedule, click Add to create one.
Step 3 Click the box for each half-hour increment to check or uncheck it. A gray box indicates that the business is closed during that time period. A checked box indicates that the business is open.
Step 4 Click Apply to save your changes.
Copying Business Hour Days
Copy the business hours schedule from one day to another day, or range of days. For example, if you have a business that is open Monday through Friday for the same hours, you can configure first the hours for Monday, and copy Monday's schedule to all weekdays.
Use this procedure to copy the business hours schedule for a day.
Step 1 Choose System > Business Hours Settings. The System Business Hours window appears.
Step 2 Configure the day you want to copy and choose it from the drop-down list at the bottom of the Business Hours Settings window.
Step 3 Choose either the day to which you want to copy the configured schedule, or one of the following from the drop-down list on the right:
Tip For a business that is open regular business hours on Monday through Friday, configure Monday's hours and copy Monday's hours to all weekdays, then configure Saturday's hours, and copy to Sunday.
Step 5 Click Apply to save your changes.
Deleting a Business Hours Schedule
Use this procedure to delete a Business hours schedule.
Step 1 Choose System > Business Hours Settings. The System Business Hours window appears.
Step 2 Choose the schedule that you want to delete from the Business Hours Schedule drop-down list.
Step 4 Click Ok at the information prompt.