- Welcome to Cisco Unity Express
- Changing Your Password
- Configure Tab
- Starting the Initialization Wizard for Cisco Unified Communications Manager (CUCM)
- Starting the Initialization Wizard for Cisco Unified Communications Manager Express (CUCME)
- Configuring Users for Cisco Unified Communications Manager (CUCM)
- Configuring Users for Cisco Unified Communications Manager Express (CUCME)
- Configuring Groups
- Setting User Defaults
- Configuring Supervisors
- Configuring Privileges
- Configuring Authentication, Authorization, and Accounting
- Configuring Network Locations
- Configuring Remote Users
- Configuring the Cisco Unified Communications Manager System
- Configuring the Cisco Unified Communications Manager Express System
- Configuring Voice-Mail Prompts
- System Tab
- Configuring System Scripts Using Editor Express
- Configuring Business Hours Settings
- Configuring Holiday Settings
- Configuring Call-In Numbers
- Configuring CTI Ports for Cisco Unified Communications Manager
- Configuring Language Settings
- Configuring Fax Settings
- Configuring Domain Name Settings
- Configuring the System Login Banner
- Configuring Network Time and Time Zone Settings
- Configuring Restriction Tables
- Configuring SMTP
- VoiceMail Tab
- Configuring Mailboxes
- Configuring Distribution Lists
- Voice Mail Message Waiting Indicators for Cisco Unified Communications Manager (CUCM)
- Voice Mail Message Waiting Indicators for Cisco Unified Communications Manager Express (CUCME)
- Configuring a Voice Mail Auto Attendant
- Setting Voice Mailbox Defaults
- Configuring Voice Mail
- Configuring Voice-Mail Call-Handling Parameters
- Configuring Message Notification
- Configuring My Notification Devices
- Configuring Integrated Messaging (IMAP)
- Configuring VoiceView Express
- IVR Tab
- Configuring IVR
- Administration Tab
- Synchronizing Cisco Unified Communications Manager Express with Cisco Unity Express
- Configuring Backup and Restore
- Using the Administration Control Panel for Cisco Unified Communications Manager (CUCM)
- Using the Administration Control Panel for Cisco Unified Communications Manager Express (CUCME)
- Cisco Smart Licensing
- Displaying Cisco Unity Express License Information
- Configuring Trace Settings
- Reports Tab
- Configuring Historical Reporting
- Reports
- Help
- Glossary
Configuring the Cisco Unified Communications Manager System
Use this procedure to modify the Java Telephony API (JTAPI) provider (on Cisco Unified Communications Manager) information in Cisco Unity Express.
Note
Any changes to the JTAPI provider on Cisco Unified Communications Manager require a software reload of Cisco Unity Express. You must save your Cisco Unity Express configuration and reload for the changes to take effect.
Use this procedure to configure the Cisco Unified Communications Manager (CUCM).
Step 1 Choose Configure > Communications Manager. The Configure CUCM window appears.
Step 2 Enter the information in the following fields:
- Primary Communications Manager—IP address or hostname of the primary Cisco Unified Communications Manager system.
- Secondary Communications Manager—IP address or hostname of the first alternate Cisco Communications Manager system.
- Tertiary Communications Manager—IP address or hostname of the second alternate Cisco Unified Communications Manager system.
- Web User Name—Username to log in to the Cisco Unified Communications Manager system.
- Web Password—Password to log in to the Cisco Unified Communications Manager system.
- JTAPI user ID and password
Step 3 Click Apply to save the information.
Step 4 Click Verify to test the connection between Cisco Unified Communications Manager and Cisco Unity Express.
Step 5 Click Reload Unity Express to reload the software after you make configuration changes.
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