- Welcome to Cisco Unity Express
- Changing Your Password
- Configure Tab
- Starting the Initialization Wizard for Cisco Unified Communications Manager (CUCM)
- Starting the Initialization Wizard for Cisco Unified Communications Manager Express (CUCME)
- Configuring Users for Cisco Unified Communications Manager (CUCM)
- Configuring Users for Cisco Unified Communications Manager Express (CUCME)
- Configuring Groups
- Setting User Defaults
- Configuring Supervisors
- Configuring Privileges
- Configuring Authentication, Authorization, and Accounting
- Configuring Network Locations
- Configuring Remote Users
- Configuring the Cisco Unified Communications Manager System
- Configuring the Cisco Unified Communications Manager Express System
- Configuring Voice-Mail Prompts
- System Tab
- Configuring System Scripts Using Editor Express
- Configuring Business Hours Settings
- Configuring Holiday Settings
- Configuring Call-In Numbers
- Configuring CTI Ports for Cisco Unified Communications Manager
- Configuring Language Settings
- Configuring Fax Settings
- Configuring Domain Name Settings
- Configuring the System Login Banner
- Configuring Network Time and Time Zone Settings
- Configuring Restriction Tables
- Configuring SMTP
- VoiceMail Tab
- Configuring Mailboxes
- Configuring Distribution Lists
- Voice Mail Message Waiting Indicators for Cisco Unified Communications Manager (CUCM)
- Voice Mail Message Waiting Indicators for Cisco Unified Communications Manager Express (CUCME)
- Configuring a Voice Mail Auto Attendant
- Setting Voice Mailbox Defaults
- Configuring Voice Mail
- Configuring Voice-Mail Call-Handling Parameters
- Configuring Message Notification
- Configuring My Notification Devices
- Configuring Integrated Messaging (IMAP)
- Configuring VoiceView Express
- IVR Tab
- Configuring IVR
- Administration Tab
- Synchronizing Cisco Unified Communications Manager Express with Cisco Unity Express
- Configuring Backup and Restore
- Using the Administration Control Panel for Cisco Unified Communications Manager (CUCM)
- Using the Administration Control Panel for Cisco Unified Communications Manager Express (CUCME)
- Cisco Smart Licensing
- Displaying Cisco Unity Express License Information
- Configuring Trace Settings
- Reports Tab
- Configuring Historical Reporting
- Reports
- Help
- Glossary
Configuring Historical Reporting
Historical reporting consists of collecting information about call and application activities and related statistics and sorts and sends the information to local or remote databases. Historical statistics database maintenance components consist of a database purging service that periodically removes older historical statistics data and a database synchronization service that simultaneously updates the local and remote databases. The remote database is typically able to store a larger amount of historical data.
Perform the following tasks from the Historical Reporting menu:
Configuring Historical Reporting
Use this procedure to configure historical reporting.
Step 1 Choose Administration > Historical Reporting > Configuration.
Step 2 Check the box to enable historical reporting.
Step 3 Click Apply to save your settings.
Configuring Purge Settings
Perform the following tasks from the Purge Settings window:
Use this procedure to configure the purge schedule.
Step 1 Choose Administration > Historical Reporting > Purge Settings.
Note The following steps are required.
Step 2 The system purges the historical reporting data every day. Choose a time when the system is relatively idle. Enter in hours and minutes the time that you want the system to be purged daily. You can enter any combination of hours and minutes within a 24-hour period in HH:MM format.
Step 3 The system periodically purges old data from the system. Enter the number of days when to purge data from the system. You can enter any number up to 1000.
Step 4 Purge the oldest data first when the system reaches a specified percent of capacity.
a. Enter the oldest data to purge, in number of days. You can choose any number.
b. Enter the percentage at which the database reaches capacity. You can choose any number up to 95.
Step 5 Click Apply to save your settings.
Configuring Purge Notification
Use this procedure to configure purge notification settings.
Step 1 Choose Administration > Historical Reporting > Purge Settings.
Step 2 Specify to whom to send purge notifications by entering the recipient’s full e-mail address.
The system notifies the e-mail recipient when the database size exceeds a specified percent of capacity. This step is required. Enter in number the percent at which the database reaches notification capacity. Range: 0-95.
Step 3 Click Apply to save your settings.
Use this procedure to enable on-demand purging.
Step 1 Choose Administration > Historical Reporting > Purge Settings.
Step 2 Purge data older than a specified number of days by entering any number.
Step 3 Click the Purge Now button.
Note A warning dialog box appears alerting you that this operation is not reversible and that the action may delete historical reporting data.
Step 4 Select Ok or Cancel to complete the task.