Configuring My Notification Devices

You can configure notify yourself of voice-mail events by phone, pager, or email. Cisco Unity Express contacts these devices to let you know that you have received a voice-mail message. This feature is not enabled by default, and must be enabled on a system-wide basis by the system administrator before you can configure notifications.

Cascading Settings

Cisco Unity Express supports Cascading Message Notification, which allows you to set up a series of notifications to a widening circle of recipients at various time intervals if your message is not immediately responded to.

In the Voice Mail > Message Notification > My Notification Devices window, set your cascade settings to notify specified recipients after a specified time. Range is 5 to 10080 minutes.

Use this procedure to configure notify yourself of voice-mail events by phone, pager, or email.


Step 1blank.gif Choose Voice Mail > Message Notification > My Notification Devices.

Step 2blank.gif In the Notification Device window, click the name of the device that you want to configure.

Step 3blank.gif Enter data into the following fields. The fields shown depend on the type of device that you have selected.

    • Device phone number
    • Extra digits (such as access codes)
    • To: (Email address)—Enter the email address to which to send notifications.
    • Text for pager/text for email—Enter the text to display on the pager or in the email when the notification is sent. Note : Special characters, including the “?,” are not allowed.
    • If the ability to send a copy of the voice-mail message as an email attachment is enabled system-wide, you can check the box to enable this feature.
    • Notification preferences—Choose one of the following from the drop-down menu:

blank.gif Urgent Messages —Notifications are only sent for voice-mail messages marked “urgent” by the sender.

blank.gif All Messages—Notifications are sent for all voice-mail messages.

note.gif

Noteblank.gif If you select “All,” but the system-wide notification preference is “Urgent,” you are not allowed to select “All” for an individual user.


Step 4blank.gif Click Apply to save your data.