- Welcome to Cisco Unity Express
- Changing Your Password
- Configure Tab
- Starting the Initialization Wizard for Cisco Unified Communications Manager (CUCM)
- Starting the Initialization Wizard for Cisco Unified Communications Manager Express (CUCME)
- Configuring Users for Cisco Unified Communications Manager (CUCM)
- Configuring Users for Cisco Unified Communications Manager Express (CUCME)
- Configuring Groups
- Setting User Defaults
- Configuring Supervisors
- Configuring Privileges
- Configuring Authentication, Authorization, and Accounting
- Configuring Network Locations
- Configuring Remote Users
- Configuring the Cisco Unified Communications Manager System
- Configuring the Cisco Unified Communications Manager Express System
- Configuring Voice-Mail Prompts
- System Tab
- Configuring System Scripts Using Editor Express
- Configuring Business Hours Settings
- Configuring Holiday Settings
- Configuring Call-In Numbers
- Configuring CTI Ports for Cisco Unified Communications Manager
- Configuring Language Settings
- Configuring Fax Settings
- Configuring Domain Name Settings
- Configuring the System Login Banner
- Configuring Network Time and Time Zone Settings
- Configuring Restriction Tables
- Configuring SMTP
- VoiceMail Tab
- Configuring Mailboxes
- Configuring Distribution Lists
- Voice Mail Message Waiting Indicators for Cisco Unified Communications Manager (CUCM)
- Voice Mail Message Waiting Indicators for Cisco Unified Communications Manager Express (CUCME)
- Configuring a Voice Mail Auto Attendant
- Setting Voice Mailbox Defaults
- Configuring Voice Mail
- Configuring Voice-Mail Call-Handling Parameters
- Configuring Message Notification
- Configuring My Notification Devices
- Configuring Integrated Messaging (IMAP)
- Configuring VoiceView Express
- IVR Tab
- Configuring IVR
- Administration Tab
- Synchronizing Cisco Unified Communications Manager Express with Cisco Unity Express
- Configuring Backup and Restore
- Using the Administration Control Panel for Cisco Unified Communications Manager (CUCM)
- Using the Administration Control Panel for Cisco Unified Communications Manager Express (CUCME)
- Cisco Smart Licensing
- Displaying Cisco Unity Express License Information
- Configuring Trace Settings
- Reports Tab
- Configuring Historical Reporting
- Reports
- Help
- Glossary
Configuring Network Locations
Perform the following tasks from the Configure Network Locations window:
Viewing a List of Network Locations
Use this procedure to view a list of network locations.
Step 1 Choose Configure > Network Locations. The Configure Network Locations window appears.
Step 2 The local location ID is displayed first. One of the network locations must be entered in this field to enable networking. To display or modify the local location configuration, click View Location Profile next to the Local Location ID. If no Local Location ID is listed, see Adding a Network Location.
Step 3 A list of locations is displayed with the following fields:
- Location ID
- Location name
- Abbreviation—Alphanumeric abbreviation for the location that is spelled to a user (if there is no spoken name) when the user performs addressing functions in the telephone user interface.
- Domain Name—Email domain name or IP address for the location. This information is added when sending a VPIM message to the remote location (for example, “4843000@cisco.com”). A domain name or IP address must be configured or networking is disabled at this location.
Step 4 If no Local Location ID is listed, proceed to Displaying or Modifying a Network Location to create a new one.
Adding a Network Location
Use this procedure to add a network location.
Step 1 Choose Configure > Network Locations. The Configure Network Locations window appears.
Step 2 Click Add. The Add a New Location window appears
Step 3 Enter information into the following fields:
- Location ID
- Location name
- Abbreviation—Alphanumeric abbreviation for the location that is spelled to a user (if there is no spoken name) when the user performs addressing functions in the telephone user interface.
- Domain Name/IP Address—Email domain name or IP address for the location. This information is added when sending a Voice Profile for Internet Mail (VPIM) message to the remote location (for example, “4843000@cisco.com”). A domain name or IP address must be configured or networking is disabled at this location.
- Phone Prefix—Prefix that is added to an extension to create a VPIM address for a user at the location. A prefix is required only if an email domain services multiple locations, and extensions between the locations are not unique. Valid values: 1 to 15 digits.
- VPIM Broadcast ID—You must enter a VPIM broadcast ID to enable sending and receiving of broadcast messages. The default value, “vpim-broadcast,” can be used for remote locations that have unique domain names. If more than one of the remote locations has the same domain name, you must enter a unique ID for each of those locations. For remote locations that are networked to a Cisco Unity system, enter a numeric VPIM broadcast ID that is compatible with the Cisco Unity system. To send broadcast messages from Cisco Unity to Cisco Unity Express, the VPIM ID must match on both systems.
- Calling Number Rule Prefix Digits—Any digits are supplied to this command are prepended to the E.164 phone number derived using the calling-number-rule before dialing the digits for a live-reply to a network delivered voice-mail message.
- Minimum Extension Length (required)—Minimum number of digits for extensions at the remote location. Valid values are 2 to 15; default is 2.
- Maximum Extension Length (required)—Maximum number of digits for extensions at the remote location. Valid values are 2 to 15; default is 15.
- Voicemail Encoding—Configures the encoding method used to transfer voice-mail messages from this location. You can select one of the following:
– Dynamic —Cisco Unity Express negotiates with the receiving location to determine the encoding method
– G711ulaw —Cisco Unity Express always sends messages as G711ulaw.wav files. Set this only if the receiving system supports G711 ulaw encoding (such as Cisco Unity).
– G726 —Cisco Unity Express always sends messages as G726 (32K ADPCM). Use for low-bandwidth connections or when the system to which Cisco Unity Express is connecting does not support G711ulaw
- Send Spoken Name—Enables sending the spoken name of the voice-mail originator as part of the message that is sent to the remote location. If the spoken name is sent, it is played as the first part of the received message.
- Send vCard Information—Enables sending vCard information in VPIM messages. User information from the vCard is added to the remote user directory cache (called the least recently used [LRU] cache). The LRU cache is updated with user information (such as the user's first and last name) whenever new vCards are received. The cache is used to provide addressing confirmation.
- Enabled—Indicates networking is enabled for this location. Check the box to enable networking, or uncheck it to disable networking.
- Enable Secure Messages—Indicates secure messaging is enabled for this location.
Step 4 Click Add. The Network Locations window reappears with the new location added.
Displaying or Modifying a Network Location
Use this procedures to display or modify network locations, including configuring the local location ID:
Configuring the Local Location ID
Step 1 Choose Configure > Network Locations. The Configure Network Locations window appears.
Step 2 To configure the local location ID, enter the location ID number. You must designate one of your network locations as the local location and enter it in this field to enable networking.
Step 4 Click Ok at the information prompt.
Displaying or Modifying Locations
Step 1 Choose Configure > Network Locations. The Configure Network Locations window appears.
Step 2 To display or modify the local location configuration, click View Location Profile next to the Local Location ID. To display or modify a remote location configuration, click its location ID in the list of locations.
Step 3 The Location Profile window appears with the following fields:
- Location ID
- Location name
- Abbreviation—Alphanumeric abbreviation for the location that is spelled to a user (if there is no spoken name) when the user performs addressing functions in the telephone user interface.
- Domain Name/IP Address—Email domain name or IP address for the location. This information is added when sending a Voice Profile for Internet Mail (VPIM) message to the remote location (for example, “4843000@cisco.com”). A domain name or IP address must be configured or networking is disabled at this location.
- Phone Prefix—Prefix that is added to an extension to create a VPIM address for a user at the location. A prefix is required only if an email domain services multiple locations, and extensions between the locations are not unique. Valid values: 1 to 15 digits.
- VPIM Broadcast ID—You must enter a VPIM broadcast ID to enable sending and receiving of broadcast messages. The default value, “vpim-broadcast,” can be used for remote locations that have unique domain names. If more than one of the remote locations has the same domain name, you must enter a unique ID for each of those locations. For remote locations that are networked to a Cisco Unity system, enter a numeric VPIM broadcast ID that is compatible with the Cisco Unity system. To send broadcast messages from Cisco Unity to Cisco Unity Express, the VPIM ID must match on both systems.
- Calling Number Rule Prefix Digits—Any digits are supplied to this command will be prepended to the E.164 phone number derived using the calling-number-rule before dialing the digits for a live-reply to a network delivered voice-mail message.
- Minimum Extension Length—Minimum number of digits for extensions at the remote location. Valid values are 2 to 15; the default value is 2.
- Maximum Extension Length—Maximum number of digits for extensions at the remote location. Valid values are 2 to 15; the default value is 15.
- Voicemail encoding—Configures the encoding method used to transfer voice-mail messages from this location. You can select one of the following:
– Dynamic —Cisco Unity Express negotiates with the receiving location to determine the encoding method
– G711ulaw —Cisco Unity Express always sends messages as G711ulaw.wav files. Set this only if the receiving system supports G711 ulaw encoding (such as Cisco Unity).
– G726 —Cisco Unity Express always sends messages as G726 (32K ADPCM). Use for low-bandwidth connections or when the system to which Cisco Unity Express is connecting does not support G711ulaw
- Send Spoken Name—Enables sending the spoken name of the voice-mail originator as part of the message that is sent to the remote location. If the spoken name is sent, it is played as the first part of the received message.
- Send vCard Information—Enables sending vCard information in VPIM messages. User information from the vCard is added to the remote user directory cache (called the least recently used [LRU] cache). The LRU cache is updated with user information (such as the user's first and last name) whenever new vCards are received. The cache is used to provide addressing confirmation.
- Enabled—Indicates networking is enabled for this location. Check the box to enable networking, or uncheck it to disable networking.
- Enable Secure Messages—Indicates secure messaging is enabled for this location.
Step 4 After making any changes, click Save.
Step 5 Click Ok at the information prompt.
Deleting a Network Location
Use this procedure to delete a network location from Cisco Unity Express.
Step 1 Choose Configure > Network Locations. The Configure Network Locations window appears.
Step 2 Click the box next to the location ID of the location that you want to delete and click Delete.
Step 3 At the prompt, click Ok to delete the location.