Service Profile Overview
A Service Profile allows you to create a profile that comprises common Unified Communications (UC) Services settings. You can then apply the service profile to an end user in order to assign the UC services configuration settings in the Service Profile to that end user. You can configure different service profiles for different groups of users in your company so that each group of users has the appropriate services configured for their job.
A Service Profile comprises configuration settings for the following UC services:
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Voicemail
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Mailstore
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Conferencing
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Directory
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IM and Presence
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CTI
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Video conferencing services
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Jabber Client Configuration (jabber-config.xml)
Applying Service Profiles to End Users
You can use the following methods to apply a service profile to an end user:
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For LDAP Synchronized Users—If you have imported end users from an LDAP directory, you can assign the service profile to a feature group template and then apply that feature group template to your end users
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For Active Local Users (i.e. non-LDAP users)—In End User Configuration, you can assign a service profile for an individual end user. You can also use the Bulk Administration Tool to assign a service profiles for many end users at once. For details, see the Bulk Administration Guide for Cisco Unified Communications Manager.