Cisco Optical Network Planner Configuration Guide, Releases 26.x.x

Retrieve system logs

Updated: March 10, 2026

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Overview

Learn how to retrieve and filter system logs for a specific time interval and download component logs for diagnostic purposes.

This task guides administrators or authorized users through the steps to retrieve, filter, and manage system logs for a specified time interval on the System Logs page. For more information, see Logs.

Follow these steps to retrieve the system logs.

Before you begin

Procedure

Click Logs.

Click Select Start Date, and choose the start date. Similarly, click Select End Date, and choose the end date.
Choose the Logs Category.
Click FILTER to retrieve the logs.

Perform the required actions in the Logs page.


If you want to.…..	then...
export the system logs to an Excel sheet	click the Export as CSV icon.
export the system logs as a zip file	click the Export Archive icon.
import the zip file	click the Import Archive icon.
refresh the system logs page	click the Refresh icon.
delete the existing logs	click the Clear Logs icon.

Retrieve component logs

This task guides administrators or users with the appropriate permissions through the process of efficiently retrieving, viewing, searching, and exporting critical logs related to specific system components from the Component Logs page.

Follow these steps to retrieve the critical logs for each event from the Component Logs page. See Logs.

Before you begin

Procedure

Choose Logs > Component Logs.

From the Component drop-down list, choose a component.

The logs for the chosen component appear. The available components are:

BE
GENE
ODE, and
PCE

In the Search field, enter the event to locate the event logs.

Perform the required actions in the Component Logs page.


If you want to.…..	then.…..
export the component logs as a text file	click the Export icon.
see the file path of the chosen component	hover the Information icon.

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(Requires a Cisco Service Contract)

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