An Organization Administrator can add new users, one at a time
User tab. A newly-created user does not necessarily belong to
any group unless the Organization Administrator explicitly assigns the user to
a specific group. A new user's default role is
Member unless the Organization Administrator does not explicitly
Organization Administrator role.
The Organization Administrator role can only be assigned to
users who are members of the top level group. A top level group, with the name
of the Cisco WebEx Messenger Organization is provided at the time of
provisioning. The name of the top level group typically begins with the name of
the Organization where Cisco WebEx Messenger is provisioned.
Organization Administrators have the ability to create User-Only
Administrator roles. These User Administrators have rights pertaining to User
Management only. User Administrators cannot create new Organization
Organization Administrators can update the roles and profiles of
User Administrators. The User Administrators have rights pertaining to User
Management only. User Administrators cannot update the roles of Organization
Administrators but they can update other profile information including first
name, last name, and business email.
The process is different for adding and editing users when
Single sign-on (SSO) and Directory Integration are enabled. For more
information on adding users with SSO and Directory Integration enabled, see
Single Sign-on and Directory Integration Users.
The Organization Administrator can determine if users are
permitted to change their profile. This includes specifying if users can upload
their profile pictures from within the Cisco WebEx Messenger application. In
this case, the Organization Administrator can upload the user's profile picture
from the corporate database.
The primary purpose of the User Administrator role is to have
administrators who can perform only User Management actions. These users do not
have the authorization to make configuration or policy changes at an
organization level. Additionally, they do not have the authorization to create
or update Policy Groups.