Module 1: Cisco Service Expert Program Curriculum Overview

Introduction

Over the next few hours, you are going to review a series of e-learning modules that demonstrate the importance of selling services to your customers. It is a skill that will enhance your success as a Cisco partner or reseller.

If this is your first time viewing this curriculum, it is recommended that you complete each module in order, from beginning to end. You are going to begin with the current module, Module 1: Cisco Service Expert Program Curriculum Overview. In this initial module, you are going to:

		Receive an introduction to the Cisco Service Expert Program e-learning curriculum.
		Review the benefits of completing the Cisco Service Expert Program e-learning curriculum.
		Identify the topics covered within each module of this curriculum.
		Recognize the navigation structure used within this curriculum.
		Receive an overview of the assessment program that has been built to support the curriculum.
		Identify how to complete the course evaluation.

If you have already reviewed the information within this module, you may skip ahead to one of the other modules within this curriculum by selecting the appropriate module name that displays in the Navigation Bar on the left side of the page at any time.

You are going to spend approximately 10 minutes reviewing this module. When you are ready to proceed, click the Next button at the top or bottom of this page to continue.

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