Cisco BroadWorks

Data sheets e informações sobre o produto

Notificações de fim de vida útil e vendas

• BroadSoft Lifecycle Policy and BroadWorks Software Compatibility Matrix 26-May-2025 (PDF - 295 KB)

Avisos de segurança

Boletins

• Cisco BroadWorks and the SAFE Act 08-Sep-2025
• BroadWorks Release Independent Support Policy 18-Jul-2025
• End of Maintenance for BroadWorks NFM Network Monitoring and Node Lifecycle Management 15-Jun-2025
• Broadworks Release 26 Availability and End of Maintenance for BroadWorks Release 23 28-Sep-2023
• End-of-Support of Linux 7 for the Cisco BroadWorks Release Independent software starting with release 2024.07 29-May-2023
• End of Maintenance for Broadworks Enhanced Call Center Reporting and Database Server 01-May-2023
• Broadworks Release 25 Availability and End of Maintenance for BroadWorks Release 22 28-Jun-2022
• End-of-support of Linux 6 for the Cisco BroadWorks Release Independent software starting with release 2023.05 12-May-2022

Consultorias, respostas e avisos de segurança

• Cisco BroadWorks CommPilot Application Software Cross-Site Scripting Vulnerability 21-Oct-2025updated
• Cisco BroadWorks Application Delivery Platform Cross-Site Scripting Vulnerability 19-Feb-2025
• Cisco BroadWorks SIP Denial of Service Vulnerability 22-Jan-2025
• Cisco BroadWorks Application Delivery Platform and Xtended Services Platform Stored Cross-Site Scripting Vulnerability 23-Jan-2024
• Cisco BroadWorks Application Delivery Platform and Xtended Services Platform Authentication Bypass Vulnerability 06-Sep-2023
• Cisco BroadWorks CommPilot Application Software Cross-Site Scripting Vulnerability 30-Aug-2023
• Cisco BroadWorks Privilege Escalation Vulnerability 20-Jul-2023
• Cisco BroadWorks Privilege Escalation Vulnerability 05-Jul-2023
• Cisco BroadWorks Network Server TCP Denial of Service Vulnerability 19-Apr-2023
• Cisco BroadWorks Application Delivery Platform and Xtended Services Platform Denial of Service Vulnerability 06-Feb-2023
• Cisco BroadWorks CommPilot Application Software Vulnerabilities 24-Jan-2023
• Cisco BroadWorks Application Delivery Platform, Application Server, and Xtended Services Platform Cross-Site Scripting Vulnerability 11-Jan-2023
• Cisco BroadWorks Hosted Thin Receptionist Cross-Site Scripting Vulnerability 05-Oct-2022
• Cisco BroadWorks Application Delivery Platform Software Cross-Site Scripting Vulnerability 03-Aug-2022
• Cisco BroadWorks CommPilot Application Software Vulnerabilities 08-Sep-2021
• Cisco BroadWorks Application Server Information Disclosure Vulnerability 09-Jul-2021
• Cisco BroadWorks Messaging Server XML External Entity Injection Vulnerability 05-May-2021

Field Notices

• Field Notice: FN74331 - CommPilot for Cisco Broadworks Application Delivery Platform Gives 404 Error When Navigating Search Results with Next or Last Links - Software Upgrade Recommended 20-Oct-2025new
• Field Notice: FN74309 - Issue Encountered During Re-Upgrade of Cisco BroadWorks Application Server Release 2025.06_1.254 - Software Upgrade Recommended 25-Sep-2025
• Field Notice: FN74246 - Cisco BroadWorks, Secure Shell (SSH) Clients, and Secure File Transfer Protocol (SFTP) Clients Will Fail to Connect to SSH Servers After Upgrade - Software Upgrade Recommended 05-Mar-2025
• Field Notice: FN74163 - The Profile Server Upgrade-Rollback-Upgrade Sequence May Fail for Cisco BroadWorks XS-TAS Deployments - Software Upgrade Recommended 31-Jul-2024
• Field Notice: FN74130 - Cisco BroadWorks Application Server Release 2023.10 Build 283 Is No Longer Available for Download Due to an Issue with TimesTen 18.1. - Software Upgrade Recommended 25-Mar-2024
• Field Notice: FN74126 - The OpenClientServer Fails to Open a Secure Connection to the Network Server for the NSOCI Protocol - Software Upgrade Recommended 15-Mar-2024
• Field Notice: FN74083 - An Unhandled Exception Is Recorded in Both the PSLog and XSLog within the PM Monitoring Thread - Software Upgrade Recommended 05-Dec-2023
• Field Notice: FN74029 - Cisco BroadWorks Application Server Might Fail to Upgrade After Patch ap385071 Is Activated - Software Upgrade Recommended 20-Nov-2023
• Field Notice: FN74054 - Cisco BroadWorks Application Delivery Platform Releases 2023.05 through 2023.07 Are No Longer Backward Compatible with Previous Releases of Standalone Applications - Software Upgrade Recommended 10-Oct-2023
• Field Notice: FN74060 - Cisco BroadWorks Database Freeze Issue - Software Upgrade Recommended 10-Oct-2023
• Field Notice: FN74045 - Cisco BroadWorks Media Server Release 2023.07 Builds 333 and 334 No Longer Available for Download - Software Upgrade Recommended 10-Oct-2023
• Field Notice: FN - 72568 - BroadWorks Server Upgrade to Any Version Between Rel_2022.04 to Rel_2023.02 Inclusively Might Fail - Software Upgrade Recommended 22-Jun-2023
• Field Notice: FN74016 - Call Processing Performance Degradation Observed with Cisco BroadWorks Server Release 2023.04_1.294 - Software Upgrade Recommended 13-Jun-2023
• Field Notice: FN74010 - Xsi-Events Memory Leak When a Channel is Created - Software Upgrade Recommended 01-Jun-2023
• Field Notice: FN - 72577 - BroadWorks April 2023 Patch Bundle Requires Software Manager 1046824 - Software Upgrade Recommended 26-Apr-2023

Versão e compatibilidade

Informação sobre Compatibilidade

• Cisco BroadWorks Xtended Services Platform

  • BW-CallSettingsWebview-SolutionGuide-R230 13-Mar-2025 (PDF - 2 MB)

Release Notes

• Cisco BroadWorks Database Server

  • Opções de fim da vida útil do DBS do Clarify 25-Sep-2025
• Cisco BroadWorks Documentation Guide Release 26 22-Jul-2025
• Cisco BroadWorks Documentation Guide Release 25 16-Aug-2023
• Cisco BroadWorks Documentation Guide Release 24 25-May-2021

Instalação e atualização

Notas Técnicas de Instalação e Atualização

• Applicable to Multiple Releases

  • Método de procedimento de atualização do BroadWorks Servers R25 21-Jul-2023
• Atualização do BroadWorks ADP Server com aplicações mistas 26-Sep-2025
• Guia para atualização do BroadWorks 22.0 30-Oct-2023
• Guia para atualização do BroadWorks 21.sp1 19-Oct-2023

Configuração

Guias de Configuração

• Cisco-PhoneOS331-MPP1207-98-88-78-68xx 25-Mar-2025 (ZIP - 61 MB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2025.02 17-Feb-2025 (ZIP - 233 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for XS-TAS 2025.02 17-Feb-2025 (ZIP - 187 KB)
• Partner Configuration Guide Cisco Multi-Platform Phones 22-Dec-2024 (PDF - 11 MB)
• Xtended Services Interface Computer Telephony Integration Schema Files for XS-TAS 2024.08 05-Nov-2024 (ZIP - 187 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.10 05-Nov-2024 (ZIP - 233 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for Release 24.19 05-Nov-2024 (ZIP - 234 KB)
• Cisco-PhoneOS311-MPP1205-98-88-78-68xx 17-Sep-2024 (ZIP - 75 MB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.08 13-Aug-2024 (ZIP - 233 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.08 XS-TAS 13-Aug-2024 (ZIP - 187 KB)
• Partner Configuration Guide Cisco Multi-Platform Phones 21-Jun-2024 (PDF - 10 MB)
• Cisco-PhoneOS301-MPP1204-98-88-78-68xx 21-Jun-2024 (ZIP - 131 MB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.04 XS-TAS 25-Apr-2024 (ZIP - 186 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.04 25-Apr-2024 (ZIP - 232 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.03 XS-TAS 27-Mar-2024 (ZIP - 186 KB)
• Cisco-Multi-Platform-Phones-1203-ver001 27-Sep-2023 (ZIP - 46 MB)

Notas Técnicas e Exemplos de Configuração

• Cisco BroadWorks Ansible Playbook

  • Configurar o FMC com Ansible para atualizar o IP da interface do FTD 02-Feb-2024
  • Configurar o FMC com Ansible para FTD a bordo 01-Feb-2024

• Cisco BroadWorks Application Server

  • Configurar novos usuários administradores no BroadWorks 30-Jan-2023

• Cisco BroadWorks WebRTC Server

  • Comparar CVI e WebRTC (Diferenças e configuração) 11-Oct-2023
• Configurar o AS BW para Cabeçalhos e Opções Desconhecidos de Proxy 23-Jun-2025
• Atualizar Confiança para Interface CTI no Webex para Broadworks 14-Feb-2024
• Usar o recurso switchDeviceType da BroadWorks 31-Jan-2023
• Configure Broadworks OCISenderTool 27-Jan-2023
• Configuração de HTTP/2 para NPS BroadWorks com Apple Push Notification Service 31-Mar-2021
• CAP precisa ser desativado após a atualização 22.0 em todos os servidores para evitar erros de OCS 10-May-2019

Manutenção e operação

Notas Técnicas de Manutenção e Funcionamento

• Desativar um Servidor de Banco de Dados BroadWorks 29-Sep-2025
• Ativar enableDelayQuickReinvite no AS Broadworks 20-Jun-2025

Solução de Problemas

Notas Técnicas de Troubleshooting

• Applicable to Multiple Releases

  • Explicar o mecanismo de reprodução de anúncios na BroadWorks 31-Jan-2023

• Cisco BroadWorks Application Server

  • Troubleshooting de Falha do Relatório de Disponibilidade de SNMP BroadWorks 26-Jan-2023

• Cisco BroadWorks Application Server 24.0

  • Solucionar problemas de configuração de chamada com VTR e VTRI 31-Jan-2023

• Cisco BroadWorks Application Server 22.0

  • Troubleshooting do Webex for Bworks "Failed to Parse the Configuration" Error 15-Feb-2024
• Solucionar problemas de erro do CommPilot "SSL_ERROR_NO_CIPHER_OVERLAP" 31-Jan-2023
• O EMS interrompe o registro de alarmes com a solução AP.ems.22.0.1123.ap362164 17-Nov-2021
• Analisador de soluções de colaboração (CSA) - Componentes da BroadWorks 26-Mar-2021
• Ferramentas para gerenciar o BroadWorks: NFM vs CSA 26-Mar-2021
• Operações simplificadas de gerenciamento de patches usando o NFM (Network Function Manager) 13-Mar-2021

Support FAQ

• Cisco BroadWorks Xtended Services Platform

  • BW-CallSettingsWeb-ReleaseNotes-V29 05-Nov-2024 (PDF - 289 KB)
• Como habilitar os canais UMS ExtraLogging 13-Jan-2021
• Como TTA, como posso alternar entre diferentes grupos de tíquetes? 12-Nov-2020
• Por que há uma disparidade entre a medida de desempenho bwNumberOfUsers e a contagem de licenças do usuário? 12-Nov-2020
• Grupo de Troncos: CallWaiting necessária para ter várias chamadas para TGUsers 12-Nov-2020
• Trabalhando com grandes pacotes SIP 11-Nov-2020
• Call Center - Call Forward Not Available - Need to use Call Forward Busy 11-Nov-2020
• O que é monitoramento de usuário estático e dinâmico? 11-Nov-2020