Field Notice: FN74045 - Cisco BroadWorks Media Server Release 2023.07 Builds 333 and 334 No Longer Available for Download - Software Upgrade Recommended

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Updated:October 10, 2023

Document ID:FN74045

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Notice

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Products Affected

Affected Software Product	Affected Release	Affected Release Number	Comments
Base Software	RI	RI.2023.07

Defect Information

Defect ID	Headline
CSCwh19947	BroadWorks Media Server release 2023.07 builds 333 and 334 are no longer available for download

Problem Description

Cisco BroadWorks Media Server Release 2023.07 builds 333 and 334 are no longer available for download due to a packaging issue.

Background

A packaging issue was found in the Cisco BroadWorks Media Server binaries. Some components are missing.

Problem Symptom

The service impacts of the issue include the following:

For build 333, the MediaStreaming application (msfe process) may not start depending on the configuration.
For build 334, customers may experience failure to fetch VoiceXML files over HTTPS.

Workaround/Solution

Workaround

Remain on an earlier release of Cisco BroadWorks Media Server.

Solution

To resolve this issue, customers should download and install Cisco BroadWorks Media Server Release 2023.07 build 336 or later:

MS_Rel_2023.07_1.336.Linux-x86_64.bin

Revision History

Version	Description	Section	Date
2.0	Corrected release number.	Products Affected, Defect Information, and Problem Description	2023-OCT-10
1.0	Initial Release	—	2023-SEP-12

For More Information

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