Cisco Spaces Dashboard

Cisco Spaces Dashboard

Cisco Spaces dashboard is the default home page of Cisco Spaces application. The Cisco Spaces GUI adopts the Magnetic design implementation. Magnetic design follows a persistent header and collapsible left navigation pane.

After you log in to Cisco Spaces, the Home window is displayed as shown in the following image:

Figure 5. Cisco Spaces Home

The Cisco Spaces Home window includes the Dashboard drop-down list (in the left navigation pane) which allows you to search and view the available apps associated with your Cisco Spaces license.

Use the Dashboard drop-down list to choose and navigate to any selected app. To navigate back to the Cisco Spaces Home window, choose Dashboard option from the drop-down list.

The dashboard has the following main areas: Menu Bar, Information icon, Profile icon, Digitization Stats and various applications available as per your subscription.

Menu Bar

Click the Menu icon () at the left of the menu bar to access the following menu items:

  • App Search - Dashboard drop-down list

  • Location Hierarchy

  • Integrations

  • Monitor

  • Admin Management

  • IoT Services

  • Setup

Icons

Click the icons at the right of the menu bar to perform common tasks:

Icon

Description

Support: Displays help center, support and documentation links.

User Profile: Displays account, smart licenses and logout options. The license information is available under My Account > License Information > License Units Consumed.

For more information, see User Profile.

Apps Search

This app search option is available in the left navigation pane in the Dashboard drop-down list.The Dashboard drop-down list displays all the applications that are available in your Cisco Spaces subscription.

Digitization Stats

The Cisco Spaces dashboard displays the cumulative statistics values for locations, APs, location updates from your network and location visits.

The information in the Digitization Stats section displays as a single row.

Cisco Spaces: Connector 3.0

Cisco Spaces: Connector (referred to as Connector in all subsequent references in this document) is a fully redesigned version of the Connector with the capability to efficiently manage multiple services that connect to different network devices such as Cisco Wireless controller and switches for data. The Connector platform makes it easy to add/remove new services from the cloud. It enables enhanced troubleshooting with debugging, log upload, and restart functionalities from the cloud. Connector also provides detailed metrics for each service with CPU, Memory, Connectivity and Up/Down status.

Connector is the next generation connector of Cisco Spaces that provides an enhanced user experience, architecture to support multiple services, simplicity, modularity, seamless upgrade and High Availability. Connector supports an active-active High Availability setup. Unlike the earlier releases of Connector 2.x, you can specifically configure and monitor the High Availability pair. All services and device configurations are managed at the Connector level to make it easy to pair with High Availability.

The Connector and device status is also aggregated at the Connector level from each instance for easy monitoring. Connector provides full visibility to each instance of a High Availability pair. You can view how the services are running on each instance, their upgrade status and so on. You can also perform actions on a particular instance, such as restarting of services.

OpenRoaming SDK Profile

Cisco Spaces now supports configuration of OpenRoaming Wi-Fi profile using the Menu () Integrations > Cisco Spaces SDK > Configure Profile window. You can create a customer specific profile for a particular tenant based on the values you provide in the Configure Profile window.

Prior to this enhancement, the profile used to be updated manually in the backend.

Cisco Spaces Features

The major features of Cisco Spaces dashboard includes:

Overview of Cisco Spaces Apps

In the Cisco Spaces Home page, you can view all available applications. Use the Dashboard drop-down list to search apps.

In the Home page, apps are grouped by use case.

Figure 6. Spaces Apps
Figure 7. Partner Apps
Figure 8. Device Marketplace
Figure 9. Favorite Apps

Note

Right Now is now called Live Occupancy, and Behavior Metrics is renamed Visitor Trends.

Space Manager App

In the Space Manager app, the Space Management tab is renamed to Manage Rooms. All functionalities and features remain the same. You can use the new Export feature to download room details as a CSV file. For any room you select, you can add Capacity and Tags metadata to room details for additional information. These changes are designed to help you manage rooms more efficiently.

Figure 10. Manage Rooms

Location Hierarchy

The Location Hierarchy feature enables you to define your business locations in Cisco Spaces. You can import the locations in the same structure in which they are defined it your wireless network . The apps such as Engagements, Captive Portals, and Location Personas Rules depend on the location hierarchy defined. Cisco Spaces provides universal account, and you can add the locations of multiple wireless networks to the location hierarchy.

The APs that you can add to the location hierarchy depends on the type of Cisco Spaces license you own.

For more information, see “Location Hierarchy in Cisco DNA Spaces”.

Monitor

The Monitor section enables you to monitor the performance status of Cisco Spaces, and its apps. It also displays the app latencies and anomalies. For more information, see the “Monitoring” section .

Admin Management

The Admin Management feature enables you to create Cisco Spaces users. You can restrict the privileges for each user based on the their role. For more information, see the “Managing Cisco DNA Spaces Users and Accounts” section.

Setup

Wireless Networks

Wireless Network

Displays features and instructions to connect Cisco Spaces to a particular wireless network through various methods. For more information, see Setting Up Cisco Spaces to Work with Various Wireless Networks.

Camera

Displays features and instructions to configure Cisco Meraki Camera to work with Cisco Spaces.

Map Service

Map Service enables you to upload the map of locations for Cisco CMX tethering.

Wireless Network Status

The Wireless Network Status option enables you to view the synchronization status of your wireless network. You can view the time at which the last synchronization happened.

User Profile

The User Profile option () in the top-left of the Cisco Spaces dashboard helps to view account, smart licenses and logout options.

Figure 11. User Profile

You can view the last login and timestamp details. Click View History to the recent and failed login attempts.

The User Profile feature includes the following options:

Viewing Cisco Spaces Account Details

Use the My Account window to view the Cisco Spaces profile details, account activity, and other account related information. The My Account window has the following tabs:

  • My Profile: Displays the basic profile information such as first name, last name, email and mobile number.

  • Account Activity: Displays the failed attempt account activity details such as IP address, date and browser in which the account activity failed.

  • License Information: Displays the Cisco Spaces account information, access points limit and Smart Software License details. Click Link your Smart Account to activate Cisco Smart License.

  • Preferences: This tab includes the following options:

    • Add new domain: Click to add a new domain for SSO authentication.

    • Enable Support Access: Click this option to enable or disable access to their account to the Cisco Spaces support team. Enabling this option helps the Cisco Spaces support team to detect and debug issues under exceptional situations.


      Note

      • By default, the Enable Support Access option is enabled.

      • When access is enabled, the Cisco Spaces support team gets access to the customer's Cisco Spaces account.

  • Change Log: Displays the change log details such as user activity, time, app, section and user. Click the Filter option to filter log details.

    The View Change Log feature (Home > Profile) helps you to track audit trail activities for Location & Maps and Space Utilization App in the Cisco Spaces new UI.

Cisco Smart License

Cisco Smart License is a flexible licensing model that streamlines the way you activate and manage software. The solution allows you to easily track the status of your license and software usage trends.

Smart License support in Cisco Spaces allows you to view and manage Cisco Spaces software license for your Cisco Smart Account. To enable Cisco Smart License in Cisco Spaces, you must have a smart account that is configured with Cisco Smart Software Manager (CSSM). In the Cisco Spaces dashboard, choose Profile Icon > Activate Smart License to activate Cisco Smart License.

You can also activate Cisco Smart License from My Accounts > License Information tab.


Note

To enable smart licenses in Cisco Spaces, you must have a smart account configured with Cisco. For more information about Cisco Smart License, see Smart Software Licensing.

Verify Cisco Smart License Status

The purpose of this task is to verify the Cisco Smart License Status in the Cisco Smart Software Manager (CSSM).

Follow these steps to verify the Cisco Smart License Status.

Procedure

Step 1

Log in to CSSM.

Step 2

Identify the virtual account selected for Cisco Spaces.

Step 3

In CSSM, navigate to Virtual Account > Licenses and ensure that the correct SKUs are available for Cisco Spaces licenses.

The Cisco Spaces SKUs available determine the base license level. The base license is determined based on the SKUs purchased and available in the smart account. If you have multiple types of SKUs, SKU upgrades for specific locations are possible through Location Hierarchy providing the upgrades using Split Licensing.

Step 4

(Optional) Contact Cisco Spaces support team to downgrade the base license level.

Activate Smart License

Procedure

Step 1

Log in to Cisco Spaces.

Step 2

In the Cisco Spaces dashboard, choose Profile Icon () > Activate Smart License.

The Terms and Conditions window is displayed.

Step 3

Read the terms and comdition statements and click Accept Terms and Conditions.

The Smart License Configuration window is displayed.

Step 4

Click the Yes, I have radio button if you already have an account in the Cisco Smart Software Manager (CSSM).

If you do not have an accout in the CSSM, click the No, I don't have radio button and procced to view the instructions to create an account in CSSM.

Step 5

Click Next.

Step 6

Follow the on-screen instructions to create a token in the CSSM tool.

Note

 

Ensure that you copy the generated token to use the same in step 7.

Step 7

Click Next after you have generated the token.

Step 8

In the Product Instance Token field, paste the generated token.

Step 9

Click Register to register Cisco Spaces with your CSSM account.

A success notification message is displayed. You can view the Smart License Software registration details and license compliance information in the My Accounts window under License Information tab.

Note

 

  • After the Cisco Smart License activation, contact the Cisco Spaces support team to enable the trial support. If trial mode is enabled, the smart agent will not update the license usage to Cisco Smart License Management.

  • After you activate your Cisco Smart License, you can upgrade the base license level to match the licenses present in the linked Smart Account. To do this, choose Profile Icon > License Info > Select License Level. For more information, see Update License Information.

  • After the Cisco Smart License activation, contact the Cisco Spaces support team to downgrade the base license level.

Update License Information

Use the License Information tab in the My Accounts window to manage your Cisco Spaces licenses. The following licenses are available:

  • Cisco Spaces See

  • Cisco Spaces Act

  • Cisco Spaces Extend

  • SMART OPERATIONS

  • SMART VENUES

  • SPACES UNLIMITED

You can renew authorization and registration, re-register and de-register Cisco Spaces smart licenses.

Procedure

Step 1

Log in to Cisco Spaces.

Step 2

In the Cisco Spaces dashboard, choose Profile Icon () > My Account.

The My Account window is displayed.

Step 3

Click the License Information tab.

The LICENSE USAGE area displays the Cisco Spaces license details and compliance status.

Figure 12. License Usage

Step 4

To upgrade the license, click Change.

The Select License Level window is displayed. Your current plan is indicated by a green tick mark.The upgrade possibilities are also indicated in the Select License Level window.

  1. Select the plan you would like to upgrade.

    A warning message is displayed with license upgrade information.

  2. Check the I accept the terms and conditions checkbox to proceed.

  3. Click Change Plan.

    A success notification message is displayed.

  4. To view the latest license details, click Login and log in to Cisco Spaces.

Step 5

In the Smart License Status area, the following information is displayed:

Figure 13. Smart Software License

  • Registration Status: Displays the Cisco Spaces smart license registered status.

  • License Compliance: Displays the Cisco Spaces smart license compliance details. The compliance statuses available are: Init (Initiated), In Compliance and Out of Compliance.

    Note

     

    If the status indicates Out of Compliance, you cannot access the Cisco Spaces dashboard once the Smart Account licenses expire. However, Cisco Spaces will still allow access to the Cisco Spaces dashboard if the number of access points exceeds the license limit or the account is in an Out of Compliance status.

Step 6

Click Actions drop-down list to view the following options:

  • Renew Authorization: Click to renew Cisco Spaces smart license authorization.

    Note

     

    • This action is optional as renew authorization is performed automatically when Cisco Spaces communicates with CSSM. Alternatively, Smart License agent performs renew authorization automatically after every 30 days from backend.

    • We recommend that you perfrom this action if you want to troubleshoot or renew authorization manually if status is Out of Compliance. You also can renew authorization manually to reflect any recent Smart Account updates to reflect in Cisco Spaces.

  • Renew Registration: Click to renew Cisco Spaces smart license registration.

    Note

     

    • This action is optional as renew registration is performed by Cisco Spaces automatically in backend at the time of registration.

    • This action renews the Registration ID and Certificate with CSSM. Cisco Spaces performs this action automatically every 6 months from backend.

  • Re-register: Click to re-register Cisco Spaces smart license in the CSSM.

    Note

     

    • This action forcefully re-registers Smart License and overrides any existing registered instance. This action results in reported data loss of that particular instance in Smart Account.

    • We recommend that you perform this action to troubleshoot Smart License.

  • De-register: Click to de-register Cisco Spaces smart license in the CSSM.

    Note

     

    We recommend that you perform this action if Cisco Spaces is not in use and you want to deregister the instance from CSSM.

Step 7

In the Account Details area, the following information is displayed:

  • Smart Account Name: Displays the Cisco Spaces smart license account name.

  • Virtual Account: Displays the Cisco Spaces virtual account name.

  • Product Instance Name: Displays the Cisco Spaces product instance name.

Step 8

In the Access Point Information area, the following information is displayed:

  • Active APs: Displays the number of active access points.

Step 9

In the Smart License Usage area, the following information is displayed:

  • License: Displays the license version.

  • Description: Displays the license description.

  • Count: Displays the number of active access points.

  • Status: Displays the license status.

  • Expiry Date: Displays the expiry date of the smart license.