Location Hierarchy

Location Hierarchy's enhanced user interface simplifies the import of locations in the same structure that you have defined using Cisco AireOS Wireless Controller, Cisco Catalyst 9800 Series Wireless Controller, or Cisco Meraki, in your wireless network.

The hierarchical structure in maps imported from Cisco Prime Infrastructure or Catalyst Center are automatically reflected in Location Hierarchy.

In Location Hierarchy window, the default customer name (root location) is automatically selected, and the Map tab displays the location on the map.

The left pane of the Location Hierarchy window displays the imported root locations with the default customer name (root name). You can click the plus sign to expand and view the hierarchy. You can view the buildings and the associated floors in the root location.

If you select a root location from the left pane, you can also view additional information related to the number of organizations, campuses, wireless controller, buildings, groups, floors and zones.

The screen opens with the Location Hierarchy title, a searchable hierarchy tree, a collapsible left pane, and the selected root location when no other location is already selected.

The selected-location summary can also display a license-level badge when the account is enabled for Smart Licensing and license information is available for the selected location.

For a selected location, building or floor, additional information is displayed in the following tabs:

  • Map: Displays the selected location on the map

  • Location Info: Displays the location data information

  • Network Devices: Displays all the connected network devices and running devices and view the count of these devices

  • Metadata: Displays the configured metadata information

  • Rules: Displays the rules for Captive Portal, Engagement, Location Persona and Density

  • Locations: Displays the location nodes

  • Users: Displays the users

  • License Usage: Displays the license type, access points, webex devices, meraki camera, locations and building units information


Note


  • The Rules tab is displayed only for ACT, Unlimited, or Smart Venues license levels.

  • The License Usage tab is displayed only when Smart Licensing is enabled for the account.


You can perform the following additional tasks in the Location Hierarchy window:

  • Search: Use the Search field to search for available locations. The search functionality works if you enter just a single character. The Recent Searches area displays the search results.

  • Rename: Click the three dots next to the location and click Rename Location to edit the location name.

    • For the root location, only the option to rename the location is displayed.

    • For all other locations except the root, both the options to rename and delete the location is displayed.

  • Delete: Click the three dots next to the location and click Delete Location to delete the location from Location Hierarchy.

  • Rename and Delete actions are available only for locations where the signed-in user has Full access. Polygon zones are not renamed from this menu; they are updated from the floor map. Wireless Controller locations can also show Add/Edit Controller, and AP Zone locations can show Modify Access Points.

Figure 1. Location Hierarchy - Rename and Delete options

Location Hierarchy shows rich maps, if they are available for a particular floor. The option to upload rich maps is currently available under Setup > Locations & Maps. Click the 3D toggle button to switch between 2D and 3D floor maps.

The 2D/3D toggle is shown only for floor locations. The 3D view is enabled when the selected floor has supported rich-map data and the parent building or network has a valid rich-map status. If rich maps are not enabled, the 2D/3D control is displayed in a disabled state.

In Location Hierarchy, only those locations that a Cisco Spaces user can access are displayed. The accessibility to these locations are defined when you create or edit roles or invite or edit the Cisco Spaces user in Admin Management.

Manage Locations in Map view

Use the Map tab (Cisco Spaces dashboard > Menu icon () > Location Hierarchy > Root Location) to view the selected location, campus, building and floor information on the map.

The Map tab displaies differnet map types such as default world map, latitude and longitude based maps, and 2D or 3D floor maps.

If you select the root location, the default world map is displayed.

However, in some instances, the map automatically zooms into the precise location on the map and is displayed with a plotter icon. You can click on the plotter icon to view the additional information such as location address, total area, maximum capacity, time zone details and so on. The precise location is plotted based on the latitude and longitude information.

Figure 2. Map Tab

If you select a building, the default world map is displayed.

If you select a floor, the exact floor map image is displayed. Use the Polygon tool () to create zones. For more information, refer to Create a Zone for a Floor Location.

Depending on the location you select, view these information:

  • Organization

  • Campus

  • Building

  • Floor

  • Zone

Create a Zone for a Floor Location

Use the Map tab to create Cisco CMX zones in Location Hierarchy.

The current implementation creates and updates polygon zones from the floor map for supported floor maps. Zone creation is available only when the selected floor has Full access and a 2D floor map is available.


Note


Currently, Cisco Meraki zone-based reports are only supported in the Live Occupancy application and Firehose device location update events.


In Location Hierarchy 2.0, you can create polygon zones for the floor locations under the Cisco Meraki network. To create polygon zones on the floor map, use the Polygon tool () that is available in the floor map view under the Map tab. The new polygon zones created are displayed under both Location Hierarchy and Location Hierarchy 2.0.

Procedure


Step 1

Log in to Cisco Spaces.

Step 2

In the Cisco Spaces dashboard, click the Menu icon () and choose Location Hierarchy.

The Location Hierarchy window is displayed.

Step 3

In the left pane, navigate to the required floor location.

The floor map is displayed.

Figure 3. Map Tab

Step 4

Click the Polygon tool () on the map.

The cursor changes to a plus icon.

Step 5

Click the required map area and move the cursor to draw a polygonal zone of your choice.

Step 6

Double-click to complete the zone creation.

A pop-up window is displayed on the right pane.

Step 7

In the Zone Name field, enter the new zone name.

Step 8

Select the overlay color to distinguish the zone.

Step 9

Click Save.

  • The new zone is created, and the Location Hierarchy window is refreshed to display the root location.

  • In the left pane, navigate to the floor where you created the new zone and the zone is now listed as a new item under the floor hierarchy.

Step 10

(Optional) Click the Polygon tool () on the map to update the zone details.


Update Location Information

Use the Location Info tab (Cisco Spaces dashboard > Menu icon () > Location Hierarchy > Root Location) to view and edit the location information.

For the selected location, the Node Type and Network Reference details are displayed.

Figure 4. Location Info Tab

Click Edit to update location information. For more information, refer to Edit Location Info.


Note


The location data fields inherited from the parent location are highlighted in orange. We recommend that you update the location data for each location separately to avoid discrepancies.


Edit Location Info

Procedure


Step 1

Log in to Cisco Spaces.

Step 2

In the Cisco Spaces dashboard, click the Menu icon () and choose Location Hierarchy.

The Location Hierarchy window is displayed.

Step 3

In the left pane, navigate to the required location.

Step 4

Click the Location Info tab.

Step 5

Click Edit next to Location Data.

The slide-in window is displayed.

Step 6

Update the following location information as required:

  1. Location Name: Edit the name of the location.

  2. Brand: Edit the name of the brand.

  3. Total Area: Edit the total area details. The value must be numeric and cannot include commas.

  4. Unit: Select the unit for the total area entered. The options are Square Feet and Square Meter.

  5. Occupancy Limit (Max Capacity): Enter a positive integer.

  6. Address: Enter the address details and select from the displayed options. The selected address is plotted on the map displayed on the right side.

  7. Latitude and Longitude: Edit decimal coordinates directly or drag the marker on the map. Values can be positive or negative decimal numbers and cannot include commas.

  8. Time Zone: Select a valid -time zone from the searchable Time Zone list.

Step 7

Click Save.


Edit Access Point Prefix

You can add APs of multiple prefixes to a network. For example, if you have APs with prefixes, AB, BC, and CA, and if you want to group the APs with AB and BC under one wireless network, you can do so.

The Access Points Prefix Used option will be available in the Location Info tab only for the network locations. However, the Access Points Prefix Used option will not be available for the Unconfigured network.

To add APs of multiple prefixes to a network of a Cisco Wireless Controller or Cisco Catalyst 9800 Series Wireless Controller, follow these steps:

Procedure


Step 1

Log in to Cisco Spaces.

Step 2

In the Cisco Spaces dashboard, click the Menu icon () and choose Location Hierarchy.

The Location Hierarchy window is displayed.

Step 3

In the left pane, navigate to the required network.

Step 4

Click the Location Info tab.

Step 5

Click Add/Edit next to Access Point Prefix Used.

Step 6

In the Add/Edit Prefix window, in the Prefix field, enter the prefix.

The access points with the prefix entered get listed.

Step 7

Click Add Prefix.

The newly added prefix gets listed under Added Prefixes in the right pane of the window. Add Prefix is enabled only if the APs with prefix entered are available.

Step 8

Click Save.

After adding the prefix, the APs under the unconfigured network with this prefix is moved to this network.

Use the trash icon in the Existing Prefixes panel to remove a prefix before clicking Save.


View the Network Devices

Use the Network Devices tab (Cisco Spaces dashboard > Menu icon () > Location Hierarchy > Root Location) to view all the network devices under the selected node. The root location displays all the connected devices available within the location hierarchy.

Figure 5. Network Devices tab

Depending on the selected location, you can view the following information:

  • Access Points: Displays the name of the AP, MAC address and the location hierarchy path. Use the Search Table field to search for a specific AP. Click the copy icon next to the Location field to copy the hierarchy path. Navigate to the Setup window to configure the AP.

  • Cameras: Displays the connected camera details such as camera name, serial number, MAC address and status of the trip-wire as a set or not. Use the Search Table field to search for a specific camera. Navigate to the Connect your Meraki Camera window to connect additional devices.

  • Security Appliances: Displays the detailed list of security appliance devices for the respective locations.

  • Webex Devices: Displays the connected Cisco Webex devices.

  • Linked Devices: Displays the linked devices configured for this location. You can link IoT Devices, Non Webex Signages and Smart PUDs.

  • Switches: Displays the switches configured for this location. Navigate to Setup > Wired Network to onboard your switches.

Configure Metadata

Use the Metadata tab (Cisco Spaces dashboard > Menu icon () > Location Hierarchy > Root Location) to view the metadata information. If metadata is not configured yet, click Add Metadata to add metadata. For more information, refer to Add Metadata.

Figure 6. Metadata Tab

Depending on the selected location, you can view the following information:

  • Metadata Key: Displays the metadata key.

  • Value: Displays the value for the metadata key. The value can be alphanumeric and accepts special characters also, for example, xyz123@.

Add Metadata

Procedure


Step 1

Log in to Cisco Spaces.

Step 2

In the Cisco Spaces dashboard, click the Menu icon () and choose Location Hierarchy.

The Location Hierarchy window is displayed.

Step 3

In the left pane, navigate to the required location.

Step 4

Click the Metadata tab.

Step 5

Click Add Metadata.

Figure 7. Add Metadata

Step 6

In the Key field, enter or select a metadata key.

Step 7

In the Value field, enter a value for the key.

Step 8

(Optional) Click Add Metadata to add multiple metadata keys and the corresponding values.

Click the Delete icon next to the metadata key to delete the keys.

Step 9

Click Save.

After Save, the Metadata tab refreshes and displays the saved keys and values. Existing metadata can be edited or deleted from the Actions column.


View Locations

Use the Locations tab (Cisco Spaces Dashboard > Menu icon () > Location Hierarchy > Root Location) to view the location information such as Location Type and Level.

Use the Location Type and Level drop-down options to select the location preferences. The location types are:
  • Network/Building

  • Campus

  • Group

  • Organization

  • Wireless Controller

  • CMX

View these details for the selected location:

  • Locations

  • APs

  • Camera

  • Max Capacity

  • Total Area (sqft)

  • Time Zone

Select the required check box next to the location and click Create Group to add location to create your own group.

If a single selected row is a group that has child locations, the Locations tab also displays Ungroup.

Create a Group

Use this procedure to organize multiple child locations by creating a group.

Before you begin

  • Verify that the parent building and the child location that you want to group already exist.

  • Verify that your account has permission to update the location hierarchy.

  • All selected locations must have the same parent node. If the selected locations belong to different parents, Cisco Spaces displays an error and does not create the group.

Procedure


Step 1

In the left navigation pane, click Location Hierarchy.

Step 2

In the left pane, navigate to the location where you want to create a group.

Step 3

Click the Locations tab.

Step 4

Check the check box for each location that you want to add to the group.

Figure 8. Locations Tab

Step 5

Click Create Group.

The Create Group pop-up window is displayed.

Step 6

In the Create Group pop-up window, enter a name in the Group Name field.

Figure 9. Create Group

Step 7

Review the selected locations, and then click Save.

Step 8

Verify that the new group appears in the hierarchy under the selected building.

The new group is created under the selected building and moves the selected locations under that group. The building summary also updates to show the new group count.

Step 9

(Optional) Perform these steps if required.

  1. To ungroup the location, select a group row that has child locations and click Ungroup.

    Figure 10. Ungroup
  2. In the warning dialog, click Yes to confirm the ungroup action.

  3. To delete a group or another non-root location, open the location action menu and click Delete Location.

    Figure 11. Delete Location

Split License

Split License feature allows you to upgrade licenses at the location level.

You can upgrade location-level license to higher tiers (ACT or Unlimited), regardless of the account-level license being at a lower tier, for example: SEE, EXTEND, SMART OPS, and SMART VENUES. This flexibility extends to the floor level within the Location Hierarchy. Use the License Level Change option available in the Location Hierarchy (Beta UI) to upgrade the license type.

The apps that includes split license support are:

  • Location Analytics

  • Live Occupancy

  • Captive Portal

  • Detect and Locate

  • IoT Explorer

  • Environmental Analytics

  • Engagements

  • Location Personas

  • Space Manager

  • Space Experience

To activate Split License feature for a location, click Change and select the license upgrade options.


Note


This upgrade allows you to experience higher-tier license features in Location Analytics app and also in the Density Rule feature in Live Occupancy application.

The Split License feature is only available for accounts registered with the Cisco Smart Software Manager (CSSM) system and integrated with Cisco Spaces account by registering the Smart Licensing token with the Cisco Spaces dashboard. If your account is not registered with CSSM, we recommend reaching out to your account administrator.


View Users

Use the Users tab (Cisco Spaces Dashboard > Menu icon () > Location Hierarchy > Root Location) to view the users and their role permissions.

View these details:

  • User

  • Role

  • Permissions: Read & Write

  • Permissions: Read only

  • Locations

Use the Search option to search for users. You can click a user to edit the permission setting in the Admin Management > Edit User window.

View License Usage

Use the License Usage tab (Cisco Spaces Dashboard > Menu icon () > Location Hierarchy > Root Location) to view the license type applicable for the logged in account.

The License Usage tab is visible only when Smart Licensing is enabled. For a selected location, usage is loaded from the location-specific license service.

View these details:

  • License

  • Access Points

  • Webex Devices

  • Meraki Camera

  • Locations

  • Building Units