Viewing, Adding, and Removing the Central Call Agent
You can only configure one central call agent per system.
Step 1 Select
Configure > Central Call Agents
The system displays the Central Call Agents page, containing the name of the central call agent that you have configured.
Step 2 To view the details of the central call agent, click the underlined name.
The CUCM Profile page appears. The page contains several tabs that provide information about the central call agent:
Profile (selected by default)
This tab displays the parameters configured when the central call agent was added. For more information, see
in Using the Central Call Agent Wizard to Add Cisco Unified Communications Manager Information.
To change parameters in the Profile tab, enter new values and click the
This tab displays a list of the SRST references for the central call agent. Below the list is a
Retrieve SRST References
button that updates the list of references and opens the Sites page. For more information, see
Viewing the Cisco Unified SRST References
This tab displays the cluster nodes associated with the central call agent. For more information, see
Viewing the Cluster Nodes Associated With a Central Call Agent
Step 3 To add a central call agent, click
Note You can only configure one central call agent per system. If one is already configured, the Add button is grayed out.
The system displays the Add Central Call Agent Wizard. See
Using the Central Call Agent Wizard to Add Cisco Unified Communications Manager Information
Step 4 To remove a central call agent, do the following:
a. Select the central call agent.
at the warning message.