Viewing, Adding, and Removing the Central Call Agent

Restriction

You can only configure one central call agent per system.

Procedure


Step 1blank.gif Select Configure > Central Call Agents.

The system displays the Central Call Agents page, containing the name of the central call agent that you have configured.

Step 2blank.gif To view the details of the central call agent, click the underlined name.

The CUCM Profile page appears. The page contains several tabs that provide information about the central call agent:

    • Profile (selected by default)

This tab displays the parameters configured when the central call agent was added. For more information, see Table 6 in Using the Central Call Agent Wizard to Add Cisco Unified Communications Manager Information.

To change parameters in the Profile tab, enter new values and click the Update button.

    • SRST References

This tab displays a list of the SRST references for the central call agent. Below the list is a Retrieve SRST References button that updates the list of references and opens the Sites page. For more information, see Viewing the Cisco Unified SRST References .

    • Cluster Nodes

This tab displays the cluster nodes associated with the central call agent. For more information, see Viewing the Cluster Nodes Associated With a Central Call Agent .

Step 3blank.gif To add a central call agent, click Add.

note.gif

Noteblank.gif You can only configure one central call agent per system. If one is already configured, the Add button is grayed out.


The system displays the Add Central Call Agent Wizard. See Using the Central Call Agent Wizard to Add Cisco Unified Communications Manager Information .

Step 4blank.gif To remove a central call agent, do the following:

a.blank.gif Select the central call agent.

b.blank.gif Click Remove.

c.blank.gif Click OK at the warning message.