Administration Guide for Cisco Unified SRST Manager

Install and configure Cisco Unified Communications Manager.

Installation guide for your release of Cisco Unified Communications Manager. See http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guides_list.html

Install Cisco Unified SRST at the branch office, including security certificates. The supported options are:

• Sites using original SRST.
• Sites using E-SRST require CUCME.

For original SRST, see

http://www.cisco.com/en/US/docs/voice_ip_comm/cusrst/admin/srst/configuration/guide/srst41/srst41sa.html

For CUCME, see

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm.html

Install Cisco Unified SRST Manager Release 11.0.

Installation and Upgrade Guide for Cisco Unified SRST Manager Release 11.0

Accept the license agreement.

Installation and Upgrade Guide for Cisco Unified SRST Manager Release 11.0

Configure the networking.

Installation and Upgrade Guide for Cisco Unified SRST Manager Release 11.0

Create an administrator account.

Installation and Upgrade Guide for Cisco Unified SRST Manager Release 11.0

Log into Cisco Unified SRST Manager.

Logging In to the Cisco Unified SRST Manager Graphical User Interface

Configure global settings for Cisco Unified SRST Manager, including importing security certificates.

• Using the Setup Wizard
• Configuring Backup and Restore
• Working With Network Time and Time Zone Settings

Import the TLS certificates.

Working With Trusted TLS Certificates

Configure a central call agent, such as Cisco Unified Communications Manager, in Cisco Unified SRST Manager.

Using the Central Call Agent Wizard to Add Cisco Unified Communications Manager Information

Configure advanced telephony features on Cisco Unified Communications Manager such as softkeys, hunt groups, call routing restrictions, and call pickups.

When a branch site is selected to enable E-SRST provisioning using the Cisco Unified SRST Manager GUI, the configuration for these advanced telephony features are downloaded to the branch site.

See the Cisco Unified Communications Manager:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Create and configure site templates for Cisco Unified SRST Manager.

Using Site Templates

Import SRST sites by retrieving SRST references from Cisco Unified Communications Manager.

Viewing the Cisco Unified SRST References

Configure sites, if needed.

Viewing and Provisioning Sites

Configure provisioning for one or more sites.

• Changing the Information for a Single Cisco Unified SRST Site
• Changing the Information for Multiple Cisco Unified SRST Sites at Once

Configuring Users for Cisco Unified SRST Manager

• Configuring Users for Cisco Unified SRST Manager

Provision sites.

Viewing and Provisioning Sites

Monitor provisioning and understand the error messages associated with provisioning failure.

• Monitoring the Provisioning Status of a Branch Device
• System Alerts

Update the domain name settings.

Working With DNS Servers

Monitor the status of the Cisco Unified SRST Manager system.

• About the Cisco Unified SRST Manager Dashboard
• Monitoring the Learned Cisco Unified Communications Manager Express Routers
• Monitoring the Provisioning Status of a Branch Device
• Viewing Reports

Periodically back up the Cisco Unified SRST Manager system. Restore it as needed.

Configuring Backup and Restore

Troubleshoot the Cisco Unified SRST Manager system as necessary.

• Troubleshooting Using the GUI
• For information about troubleshooting using the CLI, see:

Administration Guide for Cisco Unified SRST Manager 11.0