Cisco Secure Firewall Management Center Virtual Getting Started Guide

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Troubleshooting

Updated: February 5, 2026

Overview

Learn about common Hyper-V deployment issues and workarounds, including memory and disk space errors, image conflicts, SSH or UI access problems, firewall port requirements, and network gateway configuration for external connectivity.

  • Issue - Unable to start VM, could not initialize memory

    Scenario - This issue occurs when the disk space is not enough to initialize the VM.

    Workaround - Clear up space on the disk where the VHD file is located.

  • Issue - Unable to provision or start the VM; failed to open the attachment.

    Scenario - This issue occurs when another VM is using the same image as the new VM

    Workaround - Delete the old VM.

  • Issue - Failed to start the VM, not enough system memory

    Scenario - This issue occurs when not enough RAM is available on the host operating system to provision the configured memory to the VM.

    Workaround - Ensure that the required RAM is available on the host operating system.

  • Issue - Unable to SSH to Management Center Virtual or load the Management Center Virtual UI from an external host.

    Workaround - Allow port 22 (SSH), 443 (HTTPS), 80 (HTTP) in inbound and outbound rules in the Windows Firewall.

  • Issue - Device is unable to access the internet.

    Workaround - If the device is using an external vSwitch, ensure that the gateway of the VLAN is properly configured.