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• Wireless
  • CMX 10.x (Connected Mobile Experience)
• LAN Switching
  • Catalyst Digital Building Series Switches (CDB-8)
  • Cat3850 - Switching Issues
  • Cat9300
  • Cat9500

The following components are mandatory for configuring CMX 10.2:

• Exported maps from Prime Infrastructure 1.3, 1.4, 2.2, 3.0, or 3.1
• Cisco WLC 7.6, 8.0, 8.1, 8.2, or 8.3
• CMX 10.2 license (CMX 10.2 ships with a fully functional 120-day evaluation)

For more information, see Prerequisites for Configuring Cisco CMX 10.2.

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An end user with physical access to the switch can recover a lost password by interrupting the boot process during power-on.

For more information, see Recovering from a Lost or Forgotten Password.

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Use the Mode button to show the PoE status for all ports.

Use the show interfaces privileged EXEC command to see if the port is in error-disabled, disabled, or shutdown.

For more information, see 10/100 Port Connections.

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This could be due to a corrupt boot image, a corrupt packages.conf file, or missing files.

For more information, see Recover from a 3850 Series Switch Boot Failure.

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This usually happens when duplex and speed settings are mismatched between two switches, between a switch and a router, or between the switch and a workstation or server.

For more information, see Speed, Duplex, and Autonegotiation.

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This could be a potential high CPU issue.

Check the current CPU status using the show processes cpu command.

For more information, see Catalyst 3850 Series Switch High CPU Usage Troubleshoot.

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Collect the crashinfo file using the dir crashinfo command.

For more information, see Crashinfo Files.

Also review the open caveats, see Release Notes.

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After you upgrade from Cisco CMX 10.1 to 10.2, you need to clear your browser's cache, and then launch the Cisco CMX Connect UI. If you do not perform this operation, the portal will not be upgraded, and all CMX Connect features will not work properly.

For more information, see Restrictions

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