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Cisco Cloud Control is the unified operations platform that brings every Cisco domain into one consistent environment, enabling teams to proactively manage, govern, and operate across the full IT estate from a single experience. It features an AI Assistant for personalized recommendations and integrates with AI Canvas, a collaborative workspace where human operators and AI agents work together to resolve issues. The platform simplifies management by offering a single operational interface that complements existing Cisco product controllers, reducing complexity and improving efficiency for IT operations. It enables seamless cross-domain workflows and a consistent user experience without replacing individual product dashboards.
Cisco Cloud Control brings together inventory, topology, actions, identity, and workflows into a unified operating experience. These capabilities support an AgenticOps model in which governed AI agents help operators correlate information across domains, investigate issues, and take action on issues that need attention.
New features on September 9, 2026
Table 1. New and changed features in Cisco Cloud Control on September 9, 2026
| Product Impact |
Feature |
Description |
| Ease of use |
Actions search and assignment |
You can now search Actions and filter them by severity, source, and assignee. Actions can be assigned only to users with access to the relevant product or with the Member or Full Tenant Admin role. |
| Software reliability |
Meraki alert synchronization |
Open and resolved Meraki alerts are now synchronized in Actions. For newly linked Meraki tenants, existing open alerts are also displayed. |
New features on August 25, 2026
Cisco Cloud Control is now Generally Available (GA) for customers and partners managing US-based infrastructure.
Table 2. New and changed features in Cisco Cloud Control on August 25, 2026
| Product Impact |
Feature |
Description |
| Ease of setup |
Multiple product tenants in one tenant group |
Bring together tenants across products and tenant groups, including multiple tenants of the same product, in a single Cisco Cloud Control tenant group. Administrators can add tenants they manage without needing full admin access to every product in the group. Teams can view inventory across linked tenants in one place and navigate to any tenant they’re authorized to access, making complex environments easier to manage at scale. Note: A tenant group can include only one ThousandEyes tenant and one Security tenant. |
| Invite another administrator to link their product tenant |
A Tenant Full Admin can now invite an administrator who manages a tenant for another Cisco product to add that tenant to an existing tenant group. This brings data from the newly linked product tenant into Inventory and Topology while preserving each administrator’s existing product permissions. |
|
| Catalyst Center support |
Cisco Cloud Control now supports Catalyst Center through Meraki and Catalyst Center Global Overview, bringing campus and branch environments into the unified experience. Catalyst Center inventory, topology, and status context is also available in AI Canvas, helping teams investigate network issues with more context. |
|
| Cisco Identity support |
Cisco Identity is now available in Cisco Cloud Control, bringing identity data from Okta, Cisco ISE, and Microsoft Active Directory into a centralized view. By correlating information across these sources, it helps security teams assess identity posture and risk and prioritize potential threats. Note: Integrating non-Cisco products and identity sources requires a Duo Advantage+ or ISE Advantage+ license. |
|
| Ease of use |
Topology filtering and device management |
Filter the topology map to focus on nodes linked to one or more products. Add missing devices manually or from Inventory and define their upstream connections to create a more complete view of the environment. |
| AI Insights in Topology |
AI Insights identify the sites and devices that need attention first and explain why they were flagged. Review severity, impacted sites and devices, evaluation factors, reasoning, and evidence to prioritize and guide investigations. |
|
| Enhanced Inventory visibility and AI-powered search |
Inventory now synchronizes data at product-specific intervals and automatically removes assets that have not reported data for three days. Asset details show active issues in real time and provide keyword search and severity filters. AI-powered search now supports ThousandEyes, Cisco ISE, Catalyst Center, Catalyst SD-WAN Manager, Cisco Secure Access, and Collaboration Control Hub. |
|
| Workflows for each tenant |
Each Cisco Cloud Control tenant now has its own Workflows instance, keeping workflows and related assets scoped to the appropriate tenant. For linked Meraki organizations that already use Workflows, the same workflows and assets are available in both Cisco Cloud Control and Meraki. |
|
| Workflows in AI Canvas |
AI Canvas now supports the Workflows agent, enabling teams to discover, configure, and run available workflows directly within an investigation. Workflows can be suggested by AI Canvas based on the conversation or selected directly by the user. This beta capability supports Default mode only. |
|
| Cisco agents in AI Canvas |
AI Canvas now lets teams choose which Cisco agents handle a request. Teams can select one or more agents for specific Cisco products or let AI Canvas choose the appropriate agent automatically, giving them more control over the product expertise used in an investigation. |
|
| Licensing visibility for Security Cloud Control (Cisco Secure Access) |
Licensing now provides license data for Security Cloud Control (Cisco Secure Access). Cisco Cloud Control displays licenses for the product tenants that are based on your region and your authorized access. |
New features in August 2026
This table lists the new and changed features introduced in August 2026, organized by release date.
Table 3. New and changed features in Cisco Cloud Control in August 2026
| Product Impact |
Feature |
Description |
Release Date |
| Ease of use |
Layer 3 topology for SD-WAN and Nexus Dashboard |
Topology now shows subnets and Layer 3 connections for SD-WAN, Meraki, Nexus Hyperfabric, Nexus Dashboard, and Catalyst Center. Users can select a subnet or interface to view details such as VRF, VLAN, protocol, and IP address. |
August 11, 2026 |
| Ease of setup |
Easier Collaboration Control Hub setup |
Inventory data from Collaboration Control Hub now appears in Cisco Cloud Control without any additional setup. |
August 4, 2026 |
| Ease of use |
Latest alert activity on the home page |
Correlated and related alerts on the home page now show when they were last updated. |
August 4, 2026 |
| Ease of use |
Role-based access to Actions |
Users now see and perform actions based on their assigned role and product access. Permissions determine who can assign, dismiss, or resolve actions, run workflows, and act on correlated alerts |
August 4, 2026 |
New features in July 2026
This table lists the new and changed features introduced in July 2026, organized by release date.
Table 4. New and changed features in Cisco Cloud Control in July 2026
| Product Impact |
Feature |
Description |
Release Date |
| Ease of use |
Topology preview in Inventory |
Inventory asset details now provide an interactive preview of neighboring assets and their relationships. |
July 28, 2026 |
| Meraki Layer 3 topology |
Topology now shows Meraki Layer 3 connections with available details about routing protocols, interfaces, next hops, virtual routing and forwarding (VRF), VLANs, and health status. |
July 28, 2026 |
|
| Topology access by role |
Topology supports filtered view access, so members see only the sites, devices, and connections that their permissions allow them to view. |
July 28, 2026 |
|
| Topology data freshness |
Topology site summaries now show when their displayed data was last updated. |
July 28, 2026 |
|
| Topology insight navigation |
AI insights appear in fabric and building summaries, and selecting an affected site or device opens the relevant topology view on the canvas. |
July 28, 2026 |
|
| Clearer tenant names |
Newly provisioned product tenants now appear in the tenant picker with recognizable names instead of numeric identifiers. |
July 28, 2026 |
|
| Software reliability |
Topology switch-stack membership |
Topology now shows additional Meraki switch-stack members that were previously missing from the topology view. |
July 28, 2026 |
| ThousandEyes incident creation |
ThousandEyes alerts can now create incidents even when they do not include a device identifier, allowing more eligible alerts to enter the incident workflow. |
July 28, 2026 |
|
| Ease of use |
Unified alerts without integration keys |
Cisco Cloud Control can receive alerts for Security Cloud Control and Meraki without requiring an integration key. |
July 14, 2026 |
| AI search in inventory |
Inventory uses AI search by default and supports exact-date searches based on the user’s local day. |
July 14, 2026 |
|
| Asset details updates |
Asset details show related alerts and topology for the selected asset, making it easier to review asset health and network context from Inventory. |
July 14, 2026 |
|
| Topology usability improvements |
Topology includes an in-product legend, clearer messaging when no results are found, direct access to Meraki topology, and more accurate Meraki health information. |
July 14, 2026 |
|
| Licensing navigation update |
Licensing is now available under Platform Services in Cisco Cloud Control. |
July 14, 2026 |
|
| Audit log usability improvements |
Audit Log provides improved filtering, clearer event details, and easier copy actions. |
July 14, 2026 |
|
| Unified notification updates |
Notifications support ThousandEyes application events and group only high and critical severity alerts into incidents. |
July 14, 2026 |
|
| Software reliability |
Faster Meraki alert delivery |
Meraki alerts use an event-based ingestion pipeline for faster and more reliable delivery into Cisco Cloud Control notifications. |
July 7, 2026 |
| Ease of use |
Alerts in asset details drawer |
The inventory asset details drawer shows a preview of active alerts for the selected asset. You can expand the view to see more alerts without leaving inventory. |
July 7, 2026 |
| Improved AI Canvas search results |
AI Canvas provides more accurate and contextual search results when users ask questions about network inventory. |
July 7, 2026 |
|
| Live homepage notifications and actions |
The homepage shows new actions as they become available, without requiring a page refresh. The notification bell also updates unread counts in real time. |
July 7, 2026 |
|
| Catalyst Center alerts in notifications |
Catalyst Center alerts appear in the unified Cisco Cloud Control notification stream alongside alerts from other supported products. |
July 7, 2026 |
|
| Incident-based alert view |
Alerts can be processed into incidents, helping operators focus on higher-level issues instead of reviewing individual alert noise. |
July 7, 2026 |
|
| Site-level alert summaries |
Alert summaries can be grouped by site, making it easier to identify which locations need attention first. |
July 7, 2026 |
|
| Assistant-supported alert actions |
The AI Assistant can help dismiss or resolve supported alerts, reducing alert noise and keeping attention to items that still need action. |
July 7, 2026 |
|
| Improved Meraki alert context in AI Canvas |
Meraki alerts include richer context for AI Canvas, helping the assistant provide more specific guidance when users investigate an alert. |
July 7, 2026 |
|
| Topology keyword search |
Topology search supports hostnames, IP address fragments, and keywords to help operators quickly find relevant devices and sites. |
July 7, 2026 |
|
| Site-scoped inventory navigation |
Inventory can now open in the context of a specific site from the topology device view, making it easier to review only the assets for that site. |
July 7, 2026 |
|
| SD-WAN interface visibility |
SD-WAN device interfaces are available in inventory and topology, providing more complete interface-level visibility across supported network infrastructure. |
July 7, 2026 |
|
| Collaboration Control Hub navigation update |
Collaboration Control Hub cross-launch options are shown only to users with full admin privileges. Users without full admin privileges no longer see these options in Cisco Cloud Control. |
July 7, 2026 |
New features in June 2026
This table lists the new and changed features introduced in June 2026, organized by release date.
Table 5. New and changed features in Cisco Cloud Control in June 2026
| Product Impact |
Feature |
Description |
Release Date |
| Ease of setup |
Splunk integration |
The integration delivers single sign-on, seamless cross-launch between Cisco Cloud Control and Splunk, access to Splunk data and skills within AI Canvas, and Splunk AI Assistant capabilities surfaced through the Cisco Unified AI Assistant. |
June 30, 2026 |
| Streamlined login |
Consolidated sign-in to a single /login endpoint and removed the legacy sign-in path. |
June 30, 2026 |
|
| Ease of use |
Copy tenant ID |
Added a Copy Tenant ID button to the user menu for quick access. |
June 30, 2026 |
| Inventory asset details drawer |
Redesigned with a clearer structure—Overview, Asset Information, and Asset Metadata sections—and improved loading experience. |
June 30, 2026 |
|
| Asset details drawer polish |
Moved the cross-launch failure notice to the footer and improved loading visuals. |
June 30, 2026 |
|
| Software reliability |
Faster page loads |
Reduced load times by approximately one second through lazy loading and bundle optimization. |
June 30, 2026 |
This table lists the open issues in the release.
Table 6. Open issues for Cisco Cloud Control
| Bug description |
Workaround |
| Secure Access administrators with read-only access may receive a permission error when using prompts to troubleshoot or investigate actions. |
Have an administrator with full administrator permissions start the investigation in AI Canvas, then share the canvas with the read-only user or invite them to participate in the investigation. |
| The Splunk AI Assistant may generate SPL that includes the rest command, which the Splunk MCP cannot execute. This may result in an error when completing your prompt. |
None. |
| When an existing Cisco Cloud Control user is added to additional product tenants and signs in to Cisco Cloud Control without first signing in to those products, the tenant switcher may display unexpected product tenant options instead of the appropriate tenant group. Selecting one of these options results in a session error. |
The user must sign in to the products to which they were added and then sign in to Cisco Cloud Control again. If the unexpected tenant options remain, clear the browser cache and sign in again. |
| When adding a new user through Admin Console, Cisco Cloud Control does not verify that the user has access to a Cisco product tenant or holds the administrator role required for tenant linking. As a result, the invited administrator may not have a product tenant available, cannot add a tenant to the group, and may receive limited results from AI Canvas and AI Assistant. |
Before sending the invitation, verify that the administrator has access to the product tenant and holds the required account- or organization-level administrator role for that product.
|
Related resources
You can access the Cisco Cloud Control documentation from the following website:
Cisco Cloud Control User Content
Table 7. Additional resources
| Document |
Description |
| Release Notes for Cisco Cloud Control |
The current document |
| Introduces Cisco Cloud Control, covering essential tasks such as onboarding, product integration, and environment setup. It also explains how to manage users, configure SSO, and utilize the platform's AI-powered operational tools. |
|
| Provides information about managing user access, authentication, and tenant-based administration in Cisco Cloud Control. |
|
| Provides information about AI Canvas and AI Assistant, their key differences, use cases, and examples of effective prompts across supported integrations. |
|
| Provides information about the global asset inventory, including its capabilities, supported integrations, and AI-powered search for finding and managing assets across your environment. |
|
| Provides information about reviewing license usage, balance, details, and reports across supported Cisco products. |
|
| Provides information about how Cisco Cloud Control implements role-based access control (RBAC). |
|
| Provides information about viewing network sites, devices, health indicators, and cross-domain relationships in Cisco Cloud Control Topology. |
|
| Provides information about creating and managing workflows that automate responses, reduce repetitive tasks, and communicate with external systems and resources. |
To provide technical feedback on this document, or to report an error or omission, send your comments to ciscocloudcontrol-docfeedback@cisco.com.
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