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Cisco HCS Large Enterprise

Get Cloud-Ready Collaboration in a Self-Owned Model

Gain the benefits of a cloud while retaining control and ownership of your collaboration services. Now you can, with Cisco HCS Large Enterprise.

HCS Large Enterprise is a Cisco-validated architectural private cloud solution that is ideal for organizations that want to offer cloud-ready collaboration services.

Gain the Benefits of Cisco Collaboration

HCS Large Enterprise is based on Cisco Hosted Collaboration Solution (HCS), but it's built for the private cloud so you can deliver cloud-based collaboration services across your organization. Services include industry-leading Cisco voice and video, mobility, messaging, and presence. It also supports web and videoconferencing across your entire company, and beyond.

HCS Large Enterprise supports all Cisco endpoints, including Cisco Jabber. Now it's easier than ever for employees to collaborate however they want, whenever they want, on their device of choice.

Deployment Flexibility to Meet Your Business Needs

You can either own and manage HCS Large Enterprise from your private cloud, or free up your IT resources and have a Cisco HCS partner manage the solution for you. If you need to keep sensitive data behind your firewall, or keep data separate between divisions or departments for regulatory purposes, deploy Cisco HCS Large Enterprise in your private cloud.

For all the benefits of cloud collaboration in a self-owned model, you can deploy HCS Large Enterprise in a Cisco HCS partner's certified data center. Partners can use their shared Cisco HCS infrastructure to offer managed services to your HCS Large Enterprise solution.

Also, HCS Large Enterprise grows with your business. You have the option to either add on-premises capabilities or add extra capacity in the cloud.

Experience Individualized and Best-in-Class Support

Deploy Cisco HCS Large Enterprise with confidence. With HCS Large Enterprise, Cisco provides service-provider level support. To promote success, submit your architecture to Cisco's Assessment to Quality (A2Q) program for review.

You will have a single point of contact in Cisco's technical assistance center (TAC), who stays with you until your issue is resolved. The TAC engineer engages the right product support experts to quickly resolve any issues.

When deployed as a managed service, Cisco HCS partners will provide you with guaranteed levels of service, security, and 24-hour support as Cisco HCS partners undergo rigorous certification and third-party auditing of their Cisco solutions.

Simplify with Powerful Management

If you choose to self-manage Cisco HCS Large Enterprise, the solution provides an optional, powerful management platform that offers service provider quality tools made simple for the enterprise. Using a single interface, centrally manage all your applications in the data center along with remote endpoints, regardless of geography.

  • Smart wizards and customized templates allow role-based access for end users while meeting compliance requirements across geographies, divisions, or departments
  • Use a self-service model to empower end users to set up and manage their own communications and reduce the burden on IT
  • Gain real-time service monitoring and per-call performance for improved reliability
  • Get consistency across clusters with advanced dial plan management and automated dial plan provisioning