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Case Study: Tican Chilled and Wavenet

Moving communications to the cloud

Tican Chilled is a chilled food logistics company based in central England. Rather than refreshing an outdated, on-premises telephony system, Tican opted to move its communications services to a cloud-hosted model provided through Wavenet. Learn how the Cisco BroadWorks-hosted calling solution is at the center of the two company's successful partnership.

Summary

Goals

  • Replace multiple, outdated PBX systems located across branch locations
  • Eliminate unplanned costs of end-of-life telephony
  • Provide tools that simplify communications and enable mobility

Outcomes

  • Centralized, reliable solution brings together communications across all locations
  • Cost-savings with predictable, recurring service costs
  • Improved interactions and collaboration throughout the company
  • Enabled mobile workers with seamless communications capabilities while on the go

Full-service, cloud-hosted communications

"By providing a full rack of services to our customers and then using them in-house as well, it just gives everybody within the business more confidence in what we're doing and why we're doing it. If we can do it, then that's a powerful story for us to sell to any customer."

Bill Dawson, CEO, Wavenet

Who is Tican Chilled?

Industry: Food Service
Location: Walsall, England
Size: 500
Website: http://www.ticanchilled.co.uk/