Office Depot, Inc. knows that delivering a quality, consistent customer experience through its contact center is necessary to compete. The Cisco Webex Contact Center helps this leading retailer optimize its business, as well as differentiate customer interactions and service with omnichannel capabilities.
“The Cisco Customer Journey Platform provides Office Depot, Inc. with a level of transparency and agility that we did not have with our previous technology. This agility has made a significant impact on the company's bottom line.”Director of Operations and Analytics, Office Depot, Inc.
Location: Boca Raton, Florida
Size: 3000 employees