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Updated:January 3, 2014
Document ID:1457305362428753
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Cisco Small Business IP Phones Advanced, Affordable, Feature-Rich IP Phone for Business or a Home Office
Highlights
• Full-featured 4-line business-class IP phone supporting Power over Ethernet (PoE)
• Connects directly to an Internet telephone service provider or to an IP PBX
• Dual Gigabit Ethernet switched ports, speakerphone, caller ID, call hold, conferencing, and more
• Easy installation and secure remote provisioning, as well as menu-based and web-based configuration
• Supports up to two Cisco SPA500S Expansion Modules adding up to 64 additional keys
• Supports both SIP and SPCP Protocol with Cisco Unified Communication 500 Series
Rich Phone Features and SIP Compatibility
The Cisco
® SPA514G 4-Line IP Phone with 2-Port Gigabit Ethernet Switch provides advanced voice and data communications features small businesses need to stay productive and responsive. Based on Session Initiation Protocol (SIP), the Cisco SPA514G (Figure 1) has been tested to ensure complete interoperability with leading voice over IP (VoIP) equipment from voice over IP infrastructure leaders, enabling service providers to quickly roll out competitive, feature-rich services to their customers.
With hundreds of features and configurable service parameters, the Cisco SPA514G addresses the requirements of traditional business users while building on the advantages of IP telephony. Features such as easy station moves and shared line appearances (across local and geographically dispersed locations) are just some of the many advantages of the SPA514G.
Stylish and affordable, the Cisco SPA514G IP Phone can also be used with productivity-enhancing features such as VoiceView Express, and Cisco XML Applications when interfacing with Cisco Unified Communication 500 Series in SPCP Mode.
Secure and Easy to Manage
The Cisco SPA514G was designed to simplify installation, while providing enhanced security for complete peace of mind. It utilizes standard encryption protocols to perform secure remote provisioning and unobtrusive in-service software upgrades. Secure remote provisioning tools include detailed performance measurement and troubleshooting features, enabling network providers to deliver high-quality support to their subscribers. Remote provisioning also saves service providers the time and expense of managing, preloading, and reconfiguring customer premises equipment.
Figure 1. Cisco SPA514G 4-Line IP Phone with 2-Port Gigabit Ethernet Switch
• Electronic Hook Switch (EHS) Support with selected Plantronics headsets with adapter
• Gigabit Switch Port and PC Port: 10/100/1000BASE-T RJ-45
• 802.3af compliant Power over Ethernet (PoE)
• Optional 5 VDC universal (100-240V) switching power supply is ordered separately
Regulatory Compliance
• FCC (Part 15, Class B), CE Mark, A-Tick
Security Features
• Password-protected system, preset to factory default
• Password-protected access to administrator and user-level features
• HTTPS with factory-installed client certificate
• HTTP digest: encrypted authentication via MD5 (RFC 1321)
• Up to 256-bit Advanced Encryption Standard (AES) encryption
Documentation
• Quick-Start Installation and Configuration Guide
• User Guide
• Administration Guide
• Provisioning Guide (for service providers only)
Package Contents
• Cisco SPA514G IP Phone, handset, and stand
• Handset cord
• RJ-45 Ethernet cable
• Quick Installation Guide
• CD
Specifications
Table 1 gives specifications for the Cisco SPA514G 4-Line IP Phone with 2-Port Gigabit Ethernet Switch, PoE and LCD Display.
Table 1. Specifications for the Cisco SPA514G 4-Line IP Phone with 2-Port Gigabit Ethernet Switch, PoE, and LCD Display Note: Many features are programmable within a defined range or list of options. Please see the SPA Administration Guide for details. The target configuration profile is uploaded to the SPA514G at the time of provisioning.
Description
Specification
Data networking
• MAC address (IEEE 802.3)
• IPv4 - Internet Protocol v4 (RFC 791)
• ARP - Address Resolution Protocol
• DNS - A record (RFC 1706), SRV record (RFC 2782)
• Flexible dial plan support with interdigit timers
• IP address/URI dialing support
• Call progress tone generation
• Jitter buffer: adaptive
• Frame loss concealment
• VAD - Voice activity detection with silence suppression
• Attenuation/gain adjustments
• MWI - Message waiting indicator tones
• VMWI - Voicemail waiting indicator, via NOTIFY, SUBSCRIBE
• Caller ID support (name and number)
• Third-party call control (RFC 3725)
Provisioning, administration, and maintenance
• Integrated web server provides web-based administration and configuration
• Telephone keypad configuration via display menu/navigation
• Automated provisioning and upgrade via HTTPS, HTTP, TFTP
• TR-69, TR-104, and TR-111 Provisioning
• Asynchronous notification of upgrade availability via NOTIFY
• Nonintrusive in-service upgrades
• Report generation and event logging
• Statistics transmitted in BYE message
• Debug and syslog server records: configurable per line
Power supply
• Power supply is optional and is purchased separately
• Models: PA100-NA, PA100-EU, PA100-UK, PA100-AU
• Switching type (100-240V) automatic
• DC input voltage: +5 VDC at 2.0A maximum
• Power adapter: 100-240V50-60 Hz (26-34 VA) AC input
Physical interfaces
• Two 10/100/1000BASE-T RJ-45 Ethernet ports (IEEE 802.3)
• Handset: RJ-9 connector
• Built-in speakerphone and microphone
• Headset 2.5-mm port
Indicator lights/LED
• Speakerphone on/off button with LED
• Headset on/off button with LED
• Mute button with LED
• Message waiting indicator LED
• Voicemail message retrieval button
• Hold button
• LED test function
Dimensions (W x H x D)
0.42 x 8.35 x 1.73 in. (214 x 212 x 44 mm)
Unit weight
2.43 lbs (1.1 kg)
Operating temperature @ sea level
32º ~ 113ºF (0º ~ 40ºC)
Storage temperature @ sea level
-13º ~ 185ºF (-20º ~ 70ºC)
Operating humidity @ sea level
5% to 95% noncondensing
Storage humidity @ sea level
5% to 95% noncondensing
Table 2 compares the SPA514G with other Cisco Small Business SPA500 Series IP Phones.
Table 2. Cisco Small Business SPA500 Series IP Phone Comparison
Model
Voice Lines
Ethernet Ports
Gigabit Ethernet Ports
EHS
High- Resolution Graphical Display
PoE Support
SPA501G
8
2
No
No
No
Yes
SPA502G
1
2
No
No
Yes
Yes
SPA512G
1
2
Yes
Yes
Yes
Yes
SPA504G
4
2
No
No
Yes
Yes
SPA514G
4
2
Yes
Yes
Yes
Yes
SPA508G
8
2
No
No
Yes
Yes
SPA509G
12
2
No
No
Yes
Yes
SPA525G2
5
2
No
No
Color
Yes
Table 3. Ordering Information
Part Number
Description
SPA514G
4 Line IP Phone with Gigabit Ethernet Ports
CON-SBS-SVC1
3YR Small Business Support Service
Table 4. Optional Accessories
Part Number
Description
MB100
Wall-mount brackets for SPA500, CP500, and SPA900 Series
PA100-NA
Power supply for SPA500, CP500, and SPA900 Series-5V/2A (North America style plug)
PA100-UK
Power supply for SPA500, CP500, and SPA900 Series-5V/2A (UK style plug)
PA100-EU
Power supply for SPA500, CP500, and SPA900 Series-5V/2A (EU style plug)
PA100-AU
Power supply for SPA500, CP500, and SPA900-5V/2A (AU style plug).
WBPN
Wireless-N Bridge for Phone Adapters
Service and Support
The Cisco Small Business Support Service provides three years affordable peace-of-mind coverage, to help protect your investment and derive maximum value from your Cisco Small Business solution. The subscription-based service offers software updates, telephone and online chat access to the Cisco Small Business Support Center, and next business day hardware replacement.
Cisco Small Business products are supported by professionals in Cisco Small Business Support Center locations worldwide who are specifically trained to understand your needs. The Cisco Small Business Support Community, an online forum, enables you to collaborate with your peers and reach Cisco technical experts for support information.
Warranty
This Cisco Small Business product is covered by a Cisco
1-year limited hardware warranty with return to factory replacement and a 90-day limited software warranty. In addition, Cisco offers software updates for bug fixes for the warranty term, and telephone and online chat technical support at no charge for the first 12 months following the date of purchase. To download software updates, go to:
http://www.cisco.com/cisco/web/download/index.html.
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