| Approved | Your request has been approved; an RMA number will be assigned within 24-48 hours. |
| Denied | Your request has been denied |
| Hold | Your request has been placed on hold |
| Pending | Your request is pending for approval. |
| Pending Approval | One or more approvers has not yet made a final decision. |
| RMA | Return Materials Authorization. This number is required to return products to Cisco Systems, Inc. |