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Cisco also brings its customer satisfaction best practices
to you as a Cisco partner or reseller to help you increase
your own customer loyalty.
Cisco partner-served customer satisfaction is a quantitative
measure of both pre-sales and post-sales support that an end-customer
experiences while purchasing products, services, and solutions
through Cisco channel partners.
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Move your mouse over the image
on the right side of this page to review the metrics that
the customer satisfaction survey utilizes to measure success. |
Both partner and customer satisfaction is measured on a scale
of one to five (five being the greatest and one being the
least satisfied).
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