Another important reason to sell service is that it provides
YOU with predictable and renewable revenue streams.
For example, when a product sale is made, that is generally
the only revenue you will receive from that customer for about
3-4 years until your customer decides to replace the product
with something new.
It is a very different model when you sell a service contract.
Installation is like a product sale, but technical services
are generally renewable annually allowing you to continue
to make revenue from your customer each year.
When you think about it, by using a product-only
sales model, you are missing out on a steady stream of potential
revenue that you could continue to receive from your customers
each year.
Additionally, after you have established a service contract
with customers, they are much more likely to come to you for
additional product purchases rather than shop around for
the best deal.
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