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思科统一客户语音门户
Cisco Unified Customer Voice Portal 12.5(1)
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21-JAN-2020
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主要信息
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最新安全公告
29-Mar-2022
Field Notice: FN - 72306 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE) and Unified Customer Voice Portal (CVP): QuoVadis Root CA 2 Decommission Might Affect Smart Licensing - Workaround Provided
21-Jul-2021
Security Advisory: Cisco Unified Customer Voice Portal Cross-Site Scripting Vulnerability
03-May-2020
Security Advisory: Cisco Unified Customer Voice Portal Insecure Direct Object Reference Vulnerability
21-Feb-2019
Field Notice: FN - 70374 - Cisco Contact Center Enterprise Agreement (CC EA) Unified Customer Voice Portal (CVP) License Expiration - Software Upgrade Recommended
24-Jan-2019
Field Notice: FN - 63908 - Functionally Unresponsive Virtual Machine That Runs Contact Center Application - Software Upgrade Recommended
21-Feb-2018
Security Advisory: Cisco Unified Customer Voice Portal Interactive Voice Response Connection Denial of Service Vulnerability
17-Jan-2018
Security Advisory: Cisco Unified Customer Voice Portal Denial of Service Vulnerability
21-Nov-2017
Bulletin: Cisco Customer Contact Software Policy for Use of Third-Party Software Bulletin
20-Sep-2017
Security Advisory: Cisco Unified Customer Voice Portal Operations Console Privilege Escalation Vulnerability
11-Jan-2017
Field Notice: FN - 64244 - December 31, 2016 Leap Second Impact to Voice and Unified Communications Devices
文档分类
产品手册和产品信息
参考
安全公告
安装和升级
故障排除
维护和运行
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产品手册和产品信息
产品手册
Cisco Unified Customer Voice Portal 12.5 Data Sheet
10-Mar-2020
Cisco Unified Customer Voice Portal 12.0 Data Sheet
13-Dec-2019
Cisco Unified Customer Voice Portal 11.6 Data Sheet
04-Mar-2019
Cisco Unified Customer Voice Portal 11.5 Data Sheet
09-Aug-2016
Cisco Unified Customer Voice Portal 7.0
29-Jul-2018
生命周期终止和销售终止通知
最近的内容
End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
31-Jan-2022
Annonce d’arrêt de commercialisation et de fin de vie de Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
31-Jan-2022
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 12.0
25-Jan-2021
Annonce d’arrêt de commercialisation et de fin de vie de Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
25-Jan-2021
Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
20-Mar-2020
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
12-Mar-2020
End-of-Sale and End-of-Life Announcement for the Cisco Country-specific Unified Contact Center Enterprise, Packaged Contact Center Enterprise, and Cisco Voice Portal Offers
27-Jan-2020
Annonce d’arrêt de commercialisation et de fin de vie de Cisco Country-specific Unified Contact Center Enterprise, Packaged Contact Center Enterprise, and Cisco Voice Portal Offers
27-Jan-2020
End-of-Sale and End-of-Life Announcement for the Cisco Contact Center a la carte Migration and Upgrade offers
30-Jul-2019
Annonce d’arrêt de commercialisation et de fin de vie de Cisco Contact Center a la carte Migration and Upgrade offers
30-Jul-2019
End-of-Sale and End-of-Life Announcement for the Cisco IOS VoiceXML Gateway feature License
02-Jul-2019
Annonce d’arrêt de commercialisation et de fin de vie de Cisco IOS VoiceXML Gateway feature License
02-Jul-2019
End-of-Sale and End-of-Life Announcement for the Cisco Customer Voice Portal 3.1
11-Jan-2019
查看此类型的所有文档
问题解答
如何限制或清除CVP呼叫服务器和VXML服务器日志
24-Oct-2019
安全公告
问题信息通告(Field Notice)
Field Notice: FN - 72306 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE) and Unified Customer Voice Portal (CVP): QuoVadis Root CA 2 Decommission Might Affect Smart Licensing - Workaround Provided
29-Mar-2022
Field Notice: FN - 70374 - Cisco Contact Center Enterprise Agreement (CC EA) Unified Customer Voice Portal (CVP) License Expiration - Software Upgrade Recommended
21-Feb-2019
Field Notice: FN - 63908 - Functionally Unresponsive Virtual Machine That Runs Contact Center Application - Software Upgrade Recommended
24-Jan-2019
Field Notice: FN - 64244 - December 31, 2016 Leap Second Impact to Voice and Unified Communications Devices
11-Jan-2017
Field Notice: FN - 63895 - Russian Time Zone Changes October 2014 - For Cisco Unified Contact Center Enterprise Products - Workaround Provided
22-Dec-2014
Field Notice: FN - 62435 - Cisco Customer Voice Portal (CVP) - CVP Voice Browser may Encounter a Memory Exception Resulting in Out of Service Condition - Patch Required
23-May-2006
安全公告、响应和通知
Cisco Unified Customer Voice Portal Cross-Site Scripting Vulnerability
21-Jul-2021
Cisco Unified Customer Voice Portal Insecure Direct Object Reference Vulnerability
03-May-2020
Cisco Unified Customer Voice Portal Interactive Voice Response Connection Denial of Service Vulnerability
21-Feb-2018
Cisco Unified Customer Voice Portal Denial of Service Vulnerability
17-Jan-2018
Cisco Unified Customer Voice Portal Operations Console Privilege Escalation Vulnerability
20-Sep-2017
Cisco Unified Customer Voice Portal Cross-Site Request Forgery Vulnerability
08-Oct-2015
Cisco Unified Customer Voice Portal Cross-Site Scripting Vulnerability
02-Oct-2015
XSS and SQL Injection in Cisco CallManager/Unified Communications Manager Logon Page
10-Jul-2015
Multiple Vulnerabilities in Cisco Unified Customer Voice Portal Software
08-Aug-2014
Cisco Voice Portal Privilege Escalation Vulnerability
31-May-2014
Voice Product Vulnerabilities on IBM Servers
10-Dec-2011
Vulnerabilities in H.323 Message Processing
10-Dec-2011
参考
文档目录
Cisco Unified Customer Voice Portal 12.5(1)
Cisco Unified Customer Voice Portal Documentation Guide, Release12.5(1)
31-Jan-2020
许可信息
Open Source Used In Cisco Unified Customer Voice Portal 12.0(1)
11-Jan-2019
(PDF - 3 MB)
Open Source Used In Cisco Unified Customer Voice Portal 11.6(1)
13-Aug-2017
(PDF - 4 MB)
Open Source Used In Cisco Unified Customer Voice Portal 11.5(1)
31-Aug-2016
(PDF - 4 MB)
Open Source Used In Cisco Unified Customer Voice Portal 11.0(1)
07-Sep-2015
(PDF - 4 MB)
Open Source Used In Cisco Unified Customer Voice Portal 10.5(1)
18-Jun-2020
(PDF - 3 MB)
Open Source Used in Cisco Unified Customer Voice Portal 10.0(1)
22-Dec-2013
(PDF - 3 MB)
安装和升级
安装和升级指南
Cisco Unified Customer Voice Portal 12.5(1)
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal, Release 12.5(1)
29-Jan-2020
安装和升级技术说明
Cisco Unified Customer Voice Portal 12.5(1)
在CVP 12.5(1)中安装并迁移到OpenJDK
24-Jun-2021
配置
配置示例和技术说明
Cisco Unified Customer Voice Portal 12.5(1)
CVP OAMP和CVP组件之间的安全JMX通信,带相互身份验证
17-Dec-2020
IOS语音XML网关到CVP呼叫流使用MRCPv2 ASR/TTS
19-Sep-2007
使用MRCPv1 ASR/TTS的IOS语音XML网关到CVP呼叫流
27-Jun-2007
使用思科CVP配置智能
21-Jul-2020
创建报告的CVP的一个别名服务器DB实例名字
05-Dec-2017
在CVP 12.0上配置安全Java管理扩展(JMX)通信
23-Jul-2020
如何从CVP VXML服务器收集堆转储和线程转储
27-Nov-2018
如何用与Customer Voice Portal (CVP)的中继线利用率功能配置和配置
19-Oct-2017
当OAMP服务器是未提供的时,请配置净化在CVP的数据库日程表报告服务器。
12-Feb-2016
配置CVP和IPIVR在一个双重独立VRU设置
29-May-2018
配置CVP客户虚拟助理(CVA)
24-Jul-2020
配置Google Dialogflow ES以改进CCE VA实施的语音识别
25-Mar-2022
配置在CVP服务器的CA签名的证书的HTTPS Web访问
14-Feb-2017
配置指南
Cisco Unified Customer Voice Portal 12.5(1)
Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.5(1)
09-Mar-2020
Reporting Guide for Cisco Unified Customer Voice Portal, Release 12.5(1)
29-Jan-2020
Administration Guide for Cisco Unified Customer Voice Portal, Release 12.5(1)
29-Jan-2020
Configuration Guide for Cisco Unified Customer Voice Portal, Release 12.5(1)
07-May-2020
Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.0(1)
12-Dec-2018
编程指南
Cisco Unified Customer Voice Portal 12.5(1)
Element Specifications for Cisco Unified CVP VXML Server and Call Studio, Release 12.5(1)
21-Apr-2020
Programming Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio, Release 12.5(1)
29-Jan-2020
维护和运行
最终用户指南
Cisco Unified Customer Voice Portal 12.5(1)
Feature Guide-Writing Scripts for Cisco Unified Customer Voice Portal, Release 12.5(1)
31-Jan-2020
Operations Guide for Cisco Unified Customer Voice Portal, Release 12.5(1)
29-Jan-2020
Say It Smart Specifications for Cisco Unified Customer Voice Portal, Release 12.5(1)
31-Jan-2020
User Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 12.5(1)
31-Jan-2020
维护和操作技术说明
在IOS版本15.1(2)T的欺骗预防功能
29-Jul-2010
故障排除
Support FAQ
如何查看上下文服务帐户对OAMP的Pod统计数据
03-Jul-2018
故障排除技术说明
最近的内容
排除CVP服务器因IP地址更改而无法访问的故障
22-Apr-2022
使用Jconsole排除CVP VXML服务器内存问题
11-Mar-2022
自动执行CVP证书命令
20-Oct-2021
排除CVP OAMP故障第404页错误
30-Sep-2021
排除VVB PlayMedia Skip和DTMF缓冲区故障
02-Feb-2021
使用思科客户语音门户排除会话刷新计时器故障
22-Jul-2020
排除CVP无法到达目的地表的Finesse呼叫重叠问题
21-Jul-2020
当NOAMP VVB配置报告内部服务器错误时排除CVP 12.5故障
01-Jun-2020
排除CVP客户虚拟助理(CVA)故障
29-May-2020
排除Cisco UCCE中的代理目标规则故障
22-Oct-2019
在CVP RNA后配置座席状态和呼叫请求
19-Jul-2019
排除CVP报告完全Rootdbs问题
11-Oct-2018
了解媒体文件的VXML/CVP HTTP缓存
14-Sep-2018
无法在CVP OAMP服务器中添加CVP CallServer
12-Sep-2018
座席IP电话上的CLI显示CVP_10_0_1_0_0_0_490
13-Aug-2018
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