Cisco BroadWorks

Fichas técnicas e información del producto

Notificaciones de fin de vida útil y fin de venta

• BroadSoft Lifecycle Policy and BroadWorks Software Compatibility Matrix 26-May-2025 (PDF - 295 KB)

Avisos de seguridad

Advertencias de seguridad, respuestas y notificaciones

• Cisco BroadWorks CommPilot Application Software Cross-Site Scripting Vulnerability 21-Oct-2025updated
• Cisco BroadWorks Application Delivery Platform Cross-Site Scripting Vulnerability 19-Feb-2025
• Cisco BroadWorks SIP Denial of Service Vulnerability 22-Jan-2025
• Cisco BroadWorks Application Delivery Platform and Xtended Services Platform Stored Cross-Site Scripting Vulnerability 23-Jan-2024
• Cisco BroadWorks Application Delivery Platform and Xtended Services Platform Authentication Bypass Vulnerability 06-Sep-2023
• Cisco BroadWorks CommPilot Application Software Cross-Site Scripting Vulnerability 30-Aug-2023
• Cisco BroadWorks Privilege Escalation Vulnerability 20-Jul-2023
• Cisco BroadWorks Privilege Escalation Vulnerability 05-Jul-2023
• Cisco BroadWorks Network Server TCP Denial of Service Vulnerability 19-Apr-2023
• Cisco BroadWorks Application Delivery Platform and Xtended Services Platform Denial of Service Vulnerability 06-Feb-2023
• Cisco BroadWorks CommPilot Application Software Vulnerabilities 24-Jan-2023
• Cisco BroadWorks Application Delivery Platform, Application Server, and Xtended Services Platform Cross-Site Scripting Vulnerability 11-Jan-2023
• Cisco BroadWorks Hosted Thin Receptionist Cross-Site Scripting Vulnerability 05-Oct-2022
• Cisco BroadWorks Application Delivery Platform Software Cross-Site Scripting Vulnerability 03-Aug-2022
• Cisco BroadWorks CommPilot Application Software Vulnerabilities 08-Sep-2021
• Cisco BroadWorks Application Server Information Disclosure Vulnerability 09-Jul-2021
• Cisco BroadWorks Messaging Server XML External Entity Injection Vulnerability 05-May-2021

Boletines

• Cisco BroadWorks and the SAFE Act 08-Sep-2025
• BroadWorks Release Independent Support Policy 18-Jul-2025
• End of Maintenance for BroadWorks NFM Network Monitoring and Node Lifecycle Management 15-Jun-2025
• Broadworks Release 26 Availability and End of Maintenance for BroadWorks Release 23 28-Sep-2023
• End-of-Support of Linux 7 for the Cisco BroadWorks Release Independent software starting with release 2024.07 29-May-2023
• End of Maintenance for Broadworks Enhanced Call Center Reporting and Database Server 01-May-2023
• Broadworks Release 25 Availability and End of Maintenance for BroadWorks Release 22 28-Jun-2022
• End-of-support of Linux 6 for the Cisco BroadWorks Release Independent software starting with release 2023.05 12-May-2022

Field Notices

• Field Notice: FN74331 - CommPilot for Cisco Broadworks Application Delivery Platform Gives 404 Error When Navigating Search Results with Next or Last Links - Software Upgrade Recommended 20-Oct-2025new
• Field Notice: FN74309 - Issue Encountered During Re-Upgrade of Cisco BroadWorks Application Server Release 2025.06_1.254 - Software Upgrade Recommended 25-Sep-2025
• Field Notice: FN74246 - Cisco BroadWorks, Secure Shell (SSH) Clients, and Secure File Transfer Protocol (SFTP) Clients Will Fail to Connect to SSH Servers After Upgrade - Software Upgrade Recommended 05-Mar-2025
• Field Notice: FN74163 - The Profile Server Upgrade-Rollback-Upgrade Sequence May Fail for Cisco BroadWorks XS-TAS Deployments - Software Upgrade Recommended 31-Jul-2024
• Field Notice: FN74130 - Cisco BroadWorks Application Server Release 2023.10 Build 283 Is No Longer Available for Download Due to an Issue with TimesTen 18.1. - Software Upgrade Recommended 25-Mar-2024
• Field Notice: FN74126 - The OpenClientServer Fails to Open a Secure Connection to the Network Server for the NSOCI Protocol - Software Upgrade Recommended 15-Mar-2024
• Field Notice: FN74083 - An Unhandled Exception Is Recorded in Both the PSLog and XSLog within the PM Monitoring Thread - Software Upgrade Recommended 05-Dec-2023
• Field Notice: FN74029 - Cisco BroadWorks Application Server Might Fail to Upgrade After Patch ap385071 Is Activated - Software Upgrade Recommended 20-Nov-2023
• Field Notice: FN74054 - Cisco BroadWorks Application Delivery Platform Releases 2023.05 through 2023.07 Are No Longer Backward Compatible with Previous Releases of Standalone Applications - Software Upgrade Recommended 10-Oct-2023
• Field Notice: FN74060 - Cisco BroadWorks Database Freeze Issue - Software Upgrade Recommended 10-Oct-2023
• Field Notice: FN74045 - Cisco BroadWorks Media Server Release 2023.07 Builds 333 and 334 No Longer Available for Download - Software Upgrade Recommended 10-Oct-2023
• Field Notice: FN - 72568 - BroadWorks Server Upgrade to Any Version Between Rel_2022.04 to Rel_2023.02 Inclusively Might Fail - Software Upgrade Recommended 22-Jun-2023
• Field Notice: FN74016 - Call Processing Performance Degradation Observed with Cisco BroadWorks Server Release 2023.04_1.294 - Software Upgrade Recommended 13-Jun-2023
• Field Notice: FN74010 - Xsi-Events Memory Leak When a Channel is Created - Software Upgrade Recommended 01-Jun-2023
• Field Notice: FN - 72577 - BroadWorks April 2023 Patch Bundle Requires Software Manager 1046824 - Software Upgrade Recommended 26-Apr-2023

Versión y compatibilidad

Información sobre Compatibilidad

• Cisco BroadWorks Xtended Services Platform

  • BW-CallSettingsWebview-SolutionGuide-R230 13-Mar-2025 (PDF - 2 MB)

Release Notes

• Cisco BroadWorks Database Server

  • Clarificar las opciones de fin de vida útil de DBS 25-Sep-2025
• Cisco BroadWorks Documentation Guide Release 26 22-Jul-2025
• Cisco BroadWorks Documentation Guide Release 25 16-Aug-2023
• Cisco BroadWorks Documentation Guide Release 24 25-May-2021

Instalación y Actualización

Notas Técnicas de Instalación y Actualización

• Applicable to Multiple Releases

  • Método de Procedimiento de Actualización de BroadWorks Servers R25 21-Jul-2023
• Actualización del servidor BroadWorks ADP con aplicaciones mixtas 26-Sep-2025
• Guía para actualizar desde BroadWorks 2.0 30-Oct-2023
• Guía para actualizar desde BroadWorks 21.sp1 19-Oct-2023

Configuración

Guías de Configuración

• Cisco-PhoneOS331-MPP1207-98-88-78-68xx 25-Mar-2025 (ZIP - 61 MB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2025.02 17-Feb-2025 (ZIP - 233 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for XS-TAS 2025.02 17-Feb-2025 (ZIP - 187 KB)
• Partner Configuration Guide Cisco Multi-Platform Phones 22-Dec-2024 (PDF - 11 MB)
• Xtended Services Interface Computer Telephony Integration Schema Files for XS-TAS 2024.08 05-Nov-2024 (ZIP - 187 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.10 05-Nov-2024 (ZIP - 233 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for Release 24.19 05-Nov-2024 (ZIP - 234 KB)
• Cisco-PhoneOS311-MPP1205-98-88-78-68xx 17-Sep-2024 (ZIP - 75 MB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.08 13-Aug-2024 (ZIP - 233 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.08 XS-TAS 13-Aug-2024 (ZIP - 187 KB)
• Partner Configuration Guide Cisco Multi-Platform Phones 21-Jun-2024 (PDF - 10 MB)
• Cisco-PhoneOS301-MPP1204-98-88-78-68xx 21-Jun-2024 (ZIP - 131 MB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.04 XS-TAS 25-Apr-2024 (ZIP - 186 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.04 25-Apr-2024 (ZIP - 232 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.03 XS-TAS 27-Mar-2024 (ZIP - 186 KB)
• Cisco-Multi-Platform-Phones-1203-ver001 27-Sep-2023 (ZIP - 46 MB)

Notas Técnicas y Ejemplos de Configuración

• Cisco BroadWorks Ansible Playbook

  • Configuración de FMC con Ansible para actualizar la IP de la interfaz FTD 02-Feb-2024
  • Configuración de FMC con FTD de Ansible a Onboard 01-Feb-2024

• Cisco BroadWorks Application Server

  • Configuración de nuevos usuarios administradores en BroadWorks 30-Jan-2023

• Cisco BroadWorks WebRTC Server

  • Compare CVI y WebRTC (diferencias y configuración) 11-Oct-2023
• Configuración de BW AS para proxy encabezados y opciones desconocidos 23-Jun-2025
• Actualización de Confianzas para la Interfaz CTI en Webex para Broadworks 14-Feb-2024
• Utilizar la función switchDeviceType de BroadWorks 31-Jan-2023
• Configure Broadworks OCISenderTool 27-Jan-2023
• Configuración de HTTP/2 para NPS de BroadWorks con el servicio de notificaciones Push de Apple 31-Mar-2021
• CAP necesita desactivarse después de la actualización 2.0 en todos los servidores para evitar errores de OCS 10-May-2019

Mantenimiento y Funcionamiento

Notas Técnicas de Mantenimiento y Funcionamiento

• Retirar un servidor de base de datos BroadWorks 29-Sep-2025
• Active enableDelayQuickReinvite en Broadworks AS 20-Jun-2025

Solución de problemas

Notas Técnicas de Troubleshooting

• Applicable to Multiple Releases

  • Explicar el mecanismo de reproducción de anuncios en BroadWorks 31-Jan-2023

• Cisco BroadWorks Application Server

  • Troubleshooting de BroadWorks SNMP Availability Report Failure 26-Jan-2023

• Cisco BroadWorks Application Server 24.0

  • Solución de problemas de configuración de llamadas con VTR y VTRI 31-Jan-2023

• Cisco BroadWorks Application Server 22.0

  • Troubleshooting de Webex para Bworks "Failed to Parse the Configuration" Error 15-Feb-2024
• Solucionar error de CommPilot "SSL_ERROR_NO_CIPHER_OVERLAP" 31-Jan-2023
• EMS detiene el registro de alarmas con la solución alternativa AP.ems.22.0.1123.ap362164 17-Nov-2021
• Collaboration Solution Analyser (CSA) - Componentes de BroadWorks 26-Mar-2021
• Herramientas para administrar BroadWorks: NFM vs CSA 26-Mar-2021
• Operaciones simplificadas de gestión de parches mediante NFM (Network Function Manager) 13-Mar-2021

Support FAQ

• Cisco BroadWorks Xtended Services Platform

  • BW-CallSettingsWeb-ReleaseNotes-V29 05-Nov-2024 (PDF - 289 KB)
• Cómo habilitar los canales de UMS ExtraLogging 13-Jan-2021
• Como TTA, ¿cómo puedo cambiar entre diferentes grupos de notificaciones? 12-Nov-2020
• ¿Por qué existe una disparidad entre la medición del rendimiento bwNumberOfUsers y User License Count? 12-Nov-2020
• Grupo troncal: Se requiere llamada en espera para tener varias llamadas a usuarios TGU 12-Nov-2020
• Trabajo con paquetes SIP grandes 11-Nov-2020
• Centro de llamadas - Desvío de llamadas no disponible - Necesidad de utilizar Desvío de llamadas ocupado 11-Nov-2020
• ¿Qué es la supervisión de usuarios estática y dinámica? 11-Nov-2020