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Cisco Collaboration Systems Release Compatibility Matrix
The following information is provided in the matrix:
- Minimum Version: Lowest supported product version compatible with given CSR.
- Recommended Version: Recommended supported product version compatible with given CSR.
Product Compatibility Matrices--For additional compatibility information for specific product components, click any of the Compatibility Matrix or Interoperability DB links to view a Matrix that is specific to that component.
Not all Collaboration System product release versions may be available at the same time. For latest product version availability, see individual product support pages at, Support and Downloads.
After an initial Cisco Collaboration Systems Release, some product versions may be updated. For details about any post-release changes to product versions, see the Documentation Changes section of the Collaboration System Release Notes.
End of Sale (EOS) Status—For phones and applications that are End of Sale, End of Software Maintenance, or End of Support, refer to the EOS Notice for more information on the status. Phone models that are End of Software Maintenance will continue to be supported on the latest Unified Communications Manager releases. However, they will not take advantage of any new Unified Communications Manager or firmware features associated with that release. Phone models that are End of Support may still work, but are not actively supported.
| Release | CSR 14 | CSR 12.5-12.8 | CSR 12.0/12.1 | CSR 11.5/11.6 | CSR 11.0/11.1 | CSR 10.6 | CSR 10.5 | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Component | Minimum Version | Recommended Versions | Comment | Minimum Version | Recommended Versions | Comment | Minimum Version | Recommended Versions | Comment | Minimum Version | Recommended Versions | Comment | Minimum Version | Recommended Versions | Comment | Minimum Version | Recommended Versions | Comment | Minimum Version | Recommended Versions | Comment |
| Calling | |||||||||||||||||||||
| Cisco Unified Communications Manager | 14 | 14 SU1 | Software Download Product Compatibility Matrix Deploying Push Notifications |
12.5(1) | 12.5(1)SU6 | Software Download Product Compatibility Matrix Deploying Push Notifications |
12.0(1)SU2 | Software Download Product Compatibility Matrix Deploying Push Notifications |
11.5(1)SU11 | Software Download Deploying Push Notifications |
11.0(1) | 11.0(1a)SU1 | Software Download EOS Notice |
10.5(2) | Software Download EOS Notice |
10.5(1) | 10.5(1) | EOS Notice | |||
| Cisco Webex Calling | NA | Hybrid Services | NA | Hybrid Services | NA | Hybrid Services | NA | Hybrid Services | NA | Hybrid Services | |||||||||||
| Cisco Business Edition 6000H, 6000M | 14 | 12.5 | Release Notes | 12.0 | Release Notes | 11.6 | Release Notes | 11.0 | Release Notes |
10.6 | 10.6 | Release Notes |
10.5 | 10.5 | |||||||
| Cisco Business Edition 6000S | EOS Notice | EOS Notice | 12.0 | Release Notes |
11.6 | Release Notes |
11.0 | Release Notes |
10.6 | 10.6 | Release Notes |
10.5 | 10.5 | ||||||||
| Cisco Business Edition 7000H, 7000M | 14 | 12.5 | Release Notes |
12.0 | Release Notes |
11.6 | Release Notes |
11.0 | Release Notes |
10.6 | 10.6 | Release Notes |
10.5 | 10.5 | |||||||
| Cisco Emergency Responder | 14 | 14 SU1 | Software Download | 12.5(1) | 12.5(1)SU6 | Software Download | 12.0(1) | Software Download | 11.5(1) | 11.5(4)SU11 | Software Download |
11.0(1) | Software Download EOS Notices |
10.5(1) | Software Download EOS Notices |
10.0.1 | 10.0.2 | EOS Notices | |||
| Cisco Paging Server | 14 | Expected release date for Cisco Paging Server 14: June 2021 |
12.5(1) | Software Download | 12.0(1) | Software Download | 11.5(1) | Software Download | 11.0(1) | Software Download | 9.1.1 | Software Download | 8.5 | 9.1.1 | |||||||
| Cisco Unified Attendant Console Standard | 14 | Software Download | 12.0(5) | 12.0(6) | Software Download | 12.0(1) | 12.0(4) | Software Download | 11.0(2) | 11.0(4) | Requires Unified CM 11.5(1)SU3 or higher to address CSCva87971. Cisco Unified Attendant Console Advanced server patch (included with software download) must be applied. Software Download |
11.0(1) | 11.0(3) | Software Download | 10.6(1) | 10.6(1) | Software Download EOS Notices |
10.5 | 10.5(1) | EOS Notices |
|
| Cisco Unified Attendant Console Advanced | 14 | Software Download OVA Download |
12.0(4) | 12.0(5) | Software Download OVA Download |
11.0(2) | 12.0(3) | Software Download OVA Download |
11.0(1) | 11.0(2.020) | Requires Unified CM 11.5(1)SU3 or higher to address CSCva87971. Cisco Unified Attendant Console Advanced server patch (included with software download) must be applied. Software Download OVA Download |
11.0(1) | 11.0(2) | Software Download OVA Download |
10.5(1) | 10.5(2) | Software Download OVA Download EOS Notices |
10.5 | 10.5(1) | EOS Notices |
|
| Cisco Unified Communications Manager Express | 14.1 (IOS XE 17.3.3) | Software Download Product Compatibility Information Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix |
12.5 (IOS XE 16.10.x) | 12.7.0 (IOS XE 16.12.5) | Software Download Product Compatibility Information Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix |
12.2 (IOS XE 16.8.1 ED1) or 12.0 (IOS XE 16.6.1 ED1) |
Software Download Product Compatibility Information Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix |
11.6 (IOS 15.6(3)M1/IOS XE Denali 16.3.3) | 11.7 (IOS XE 16.9.8) | Software Download | 10.5(1)/IOS 15.4(3)M | Software Download | 10.0(1)/IOS 15.3(3)M3 or 15.4(1)T1 | Software Download | 10.0(1)/IOS 15.3(3)M3 or 15.4(1)T1 | 10.0(1)/IOS 15.3(3)M3 or 15.4(1)T1 | |||||
| Cisco Unified Survivable Remote Site Telephony | 14.1 (IOS XE 17.3.3) | For software downloads, look for your gateway model under Communication Gateways Product Compatibility Matrix Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix |
12.5 (IOS XE 16.10.x) | 12.7.0 (IOS XE 16.12.5) | For software downloads, look for your gateway model under Communication Gateways Product Compatibility Matrix Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix |
12.2 (IOS XE 16.8.1 ED1) or 12.0 (IOS XE 16.6.1 ED1) |
For software downloads, look for your gateway model under Communication Gateways Product Compatibility Matrix Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix |
11.6 (IOS 15.6(3)M1/IOS XE Denali 16.3.3) | 11.7 (IOS XE 16.9.8) | For software downloads, look for your gateway model under Communication Gateways |
10.5(1)/IOS 15.4(3)M | Software Download | 10.5(1)/IOS 15.4(3)M1 | Software Download | 10.0(1)/IOS 15.1(4)M7 | 10.0(1)/IOS 15.3(3)M3 or 15.4(1)T1 | |||||
| Messaging | |||||||||||||||||||||
| Cisco Unified Communications Manager IM and Presence Service | 14 | 14 SU1 | Software Download | 12.5(1) | 12.5(1)SU6 | Software Download Product Compatibility Matrix |
12.0(1) | Software Download Product Compatibility Matrix |
11.5(1)SU11 | Software Download | 11.0(1) | Software Download | 10.5(2) | Software Download | 10.5(1) | 10.5(1) | |||||
| Cisco Webex app (formerly Cisco Webex Teams) | NA | Software Downloads | NA | Software Downloads | NA | Software Downloads | NA | Software Downloads | NA | Software Downloads | |||||||||||
| Voicemail | |||||||||||||||||||||
| Cisco Unity Connection | 14 | 14 SU1 | Software Download | 12.5(1) | 12.5(1)SU6 | Software Download Product Compatibility Matrix |
12.0(1) | Software Download Product Compatibility Matrix |
11.5(1)SU11 | Software Download Product Compatibility Matrix |
11.0(1) | 11.0(1a) | Software Download EOS Notices |
10.5(2) | Software Download EOS Notices |
10.0(1) | 10.5(1) | ||||
| Cisco Unity Connection Survivable Remote Site Voicemail | 14 | Software Download | 12.5(1) | 12.5(1)SU4 | Software Download | 12.0 | Software Download | 11.5(1) | Software Download | 10.5(2) | Software Download | 10.5(2) | Software Download | 10.0(1) | 10.5(1) | ||||||
| Cisco Unity Express | 9.0(5) | 10.2.0 | Software Download EOS Notices Product Compatibility Matrix |
9.0(5) | 10.1 |
EOS Notices
Software Download Product Compatibility Matrix |
9.0(5) | EOS Notices Software Download Product Compatibility Matrix |
9.0 | 10.1 | EOS Notices Software Download |
8.6(9) | Software Download EOS Notices |
8.6(9) | Software Download EOS Notices |
8.6(6) | 8.6(9) | EOS Notices | |||
| Enterprise Edge | |||||||||||||||||||||
| Cisco Expressway Series | X14.0 | X14.0.6 | Software Download | X12.5 | X14.0.6 | X14 is also compatible. Software Download TelePresence Interoperability DB |
X12.5 | X14.0.6 | Software Download TelePresence Interoperability DB |
X12.5 | X14.0.6 | With Unified CM 11.5(1)SU8, use X12.6. With Unified CM 11.5(1)SU7, use X12.5.9. With earlier Unified CM releases, Expressway X.8.11.4 is recommended. Software Download TelePresence Interoperability DB |
X8.6 | X8.7.1 | Software Download EOS Notices |
X8.5 | Software Download EOS Notices |
X8.1.1 | X8.2.1 | EOS Notices |
|
| Cisco Unified Border Element (includes vCUBE) |
Cisco ISR 2900/3900 Series: 15.7(3)M7 Cisco ISR 4300/4400 Series: IOS XE 17.3.3 Cisco ASR Series: IOS XE 17.3.3 Cisco CSRv1000: IOS XE 17.3.3 Cisco Catalyst 8200 IOS XE 17.4.1 Cisco Catalyst 8200L: IOS XE 17.5.1 Cisco Catalyst 8300 IOS XE 17.3.3 Cisco Catalyst 8000V IOS XE 17.4.1 |
Cisco ISR 2900/3900 Series: 15.7(3)M7 Cisco ISR 4300/4400 Series: IOS XE 17.3.4a Cisco ASR Series: IOS XE 17.3.4a Cisco CSRv1000: IOS XE 17.3.4a 8200/L IOS XE 17.6.1 Cisco Catalyst 8000V: IOS XE 17.6.1 Cisco Catalyst 8300 IOS XE 17.3.4a |
Software Downloads: Search for your gateway model later in this Matrix under Communication Gateways and select the applicable download link. |
Cisco ISR 2900/3900 Series: 15.7(3)M4a + ES Cisco ISR 4300/4400 Series: IOS XE 16.9.x Cisco ASR Series: IOS XE 16.9.x Cisco CSRv1000: IOS XE 16.9.x |
Cisco ISR 2900/3900 Series ISR: 15.7(3)M6 Cisco ISR 4300/4400 Series: IOS XE 17.3.3 Cisco ASR Series: IOS XE 17.3.3 Cisco CSRv1000: IOS XE 17.3.3 Cisco Catalyst 8200 IOS XE 17.4.1 Cisco Catalyst 8200L: IOS XE 17.5.1 Cisco Catalyst 8300 IOS XE 17.3.3 |
Software Downloads: Search for your gateway model later in this Matrix under Communication Gateways and select the applicable download link. NOTE: With 15.7(3)M4a, you must also install an ES Cisco Catalyst 8200 / 8200L/ 8300 supported from Unified CM 12.5(1)SU4 and higher |
Cisco ISR 2900/3900 Series: 15.7(3)M |
Cisco ISR 2900/3900 Series: 15.7(3)M5 Cisco ISR 4300/4400 Series: IOS XE Fuji-16.8.1 ED1 or IOS XE Everest-16.6.4 MD1 Cisco ASR Series: IOS XE Fuji-16.8.1 ED1 or IOS XE Everest-16.6.4 MD1 Cisco CSRv1000: IOS XE 16.6.4 |
Software Downloads: Search for your gateway model later in this Matrix under Communication Gateways and select the applicable download link. |
Cisco ISR 2900/3900 Series: 15.6(3)M1 Cisco ISR 4300/4400 Series: IOS XE Denali 16.3.3 Cisco ASR Series: IOS XE Denali 16.3.3 Cisco CSRv1000: IOS XE 16.3.x |
Cisco ISR 2900/3900 Series: 15.7(3)M8 Cisco ISR 4300/4400 Series: IOS XE 16.9.8 Cisco ASR Series: IOS XE 16.9.8 Cisco CSRv 1000: IOS XE 16.9.8 |
Software Downloads: Search for your gateway model later in this Matrix under Communication Gateways and select the applicable download link. |
Cisco ISR 2900/3900 Series: 15.5(2)T1 Cisco ISR 4300/4400: IOS-XE 3.15.1S Cisco ASR Series: IOS XE 3.15.1S |
Cisco ISR 2900/3900 Series: 15.5(3)M2 Cisco ISR 4300/4400 Series: IOS XE 3.16.2S Cisco ASR Series: IOS XE 3.16.2S |
Software Downloads: Search for your gateway model later in this Matrix under Communication Gateways and select the applicable download link. |
For Cisco ISR Series: 15.4(3)M1 For Cisco ASR Series: IOS XE 3.13 or 15.4(3)M1 |
Software Downloads: Search for your gateway model later in this Matrix under Communication Gateways and select the applicable download link. |
For Cisco ISR Series: 3.11.0S For Cisco ASR 1000 Series: IOS XE 3.10 or 15.3(3)S1 |
For Cisco ISR Series: 15.3(3)M3 or 15.4(1)T1 For Cisco ASR Series: IOS XE 3.10 or 15.3(3)S2 |
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| Cisco Unified SIP Proxy | 9.1.9 | 10.2.1_v1 | Software Download | 9.1.6 | 10.1 | Software Download | 9.1.6 | Software Download | 9.1.2 | Software Download | 9.0.1 | 10.1 | Software Download | ||||||||
| Meetings | |||||||||||||||||||||
| Cisco Meeting Server 1000 and Acano X-series | 3.1 | Software Download | 2.8 | 3.1 | Software Download | 2.4 | Software Download | 2.9 | Software Download | ||||||||||||
| Cisco Meeting Server 2000 | 3.1 | Software Download | 2.8 | 3.1 | Software Download | 2.4 | Software Download | 2.9 | Software Download | ||||||||||||
| Cisco Meeting Server on Virtual Machine | 3.1 | 2.8 | 3.1 | 2.9 | |||||||||||||||||
| Cisco Meeting App (iOS) | 1.11 | Software Download | 1.11 | Software Download | 1.11 | Software Download | 1.9 | ||||||||||||||
| Cisco Meeting App (MacOS and Windows) | 1.11 | Software Download | 1.11 | Software Download | 1.11 | Software Download | 1.9 | Software Download | |||||||||||||
| Cisco Meeting Management | 3.2 | Software Download | 2.8 | 3.1 | Software Download | 1.1 | Software Download | ||||||||||||||
| Cisco Unified MeetingPlace (EOS) | End of Support | End of Support | End of Support | End of Support | 8.6(2) | Software Download End of Support |
8.6 | Software Download End of Support |
8.6 | End of Support | |||||||||||
| Cisco TelePresence Management Suite | 15.13 | Software Download | 15.0 | 15.11 | Software Download Product Interoperability Database |
15.7 | Software Download Product Interoperability Database |
15.4 | Software Download | 15.0(1) | 15.1 | Software Download | 14.5 | 14.6 | Software Download EOS Notices |
14.2 | 14.4 | EOS Notices |
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| Cisco TelePresence Management Suite Provisioning Extension | 1.15 | Software Download Product Interoperability Database |
1.14 | 1.15 | Software Download Product Interoperability Database |
1.13 | Software Download Product Interoperability Database |
1.9 | Software Download | 1.5 | 1.6 | Software Download | 1.3 | 1.4 | Software Download | 1 | 1.2 | ||||
| Cisco TelePresence Management Suite Extension for Microsoft Exchange | 5.13 | Software Download Product Interoperability Database |
5.0 | 5.11 | Software Download Product Interoperability Database |
5.7 | Software Download Product Interoperability Database |
5.4 | Software Download | 5.0 | 5.1 | Software Download | 4.1 | Software Download | 4.0 | ||||||
| Cisco TelePresence Server (EOS) | End of Support | 4.4(1.31) | EOS Notice Product Interoperability Database |
4.4(1.24) | EOS Notice Product Interoperability Database |
4.4(1) | EOS Notice Software Download |
4.2MR1 | EOS Notice Software Download |
4 | 4.1 | EOS Notice Software Download |
3.1 | 4.0 | EOS Notice |
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| Cisco TelePresence Manager (EOS) | End of Support | End of Support | End of Support | End of Support | End of Support | 1.9.5 | Software Download End of Support |
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| Cisco TelePresence Server on Virtual Machine (EOS) | End of Support | 4.4(1.31) | Product Interoperability Database EOS Notices |
4.4(1.24) | Product Interoperability Database EOS Notices |
4.4(1) | Software Download EOS Notices |
4.2MR1 | Software Download EOS Notices |
4 | 4.1 | Software Download EOS Notices |
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| Cisco TelePresence Server on Multiparty Media 820 (EOS) | 4.4(1.31) | EOS Notice Product Interoperability Database |
4.4(1.31) | EOS Notice Product Interoperability Database |
4.4(1.24) | EOS Notice Product Interoperability Database |
4.4(1) | EOS Notice Software Download |
4.2MR1 | EOS Notice Software Download |
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| Cisco Multiparty Media 400v (EOS) | End of Support | 4.4(1.31) | EOS Notice Product Interoperability Database |
EOS Notice Product Interoperability Database |
4.4(1) | EOS Notice | 4.2MR1 | EOS Notice | 4 | 4.1 | Software Download EOS Notice |
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| Cisco TelePresence Content Server (EOS) | End of Support | 7.2.1 | EOS Notice Product Interoperability Database |
7.2.1 | EOS Notice Product Interoperability Database |
7.1 | EOS Notice Software Download |
7.0 | EOS Notice Software Download |
6.1 | 6.2 | EOS Notice Software Download |
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| Cisco TelePresence Conductor (EOS) | End of Support Product Interoperability Database |
XC4.3.7 | EOS Notices Product Interoperability Database |
XC4.3.3 | EOS Notices Product Interoperability Database |
XC4.2 | EOS Notices Software Download |
XC4.0 | XC4.1 | EOS Notices Software Download |
XC2.4 | XC3.0 | EOS Notices Software Download |
XC1.1 | XC2.3 | ||||||
| Cisco TelePresence MCU 4200 Series (EOS) | End of Support | 4.5.(1.71) | End of Support | End of Support | End of Support | 4.5(1.71) | End of Support Software Download |
4.5 | End of Support Software Download |
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| Cisco TelePresence MCU 4500 Series (EOS) | End of Support | 4.5(1.89) | EOS Notices | EOS Notices | EOS Notices | 4.5(1.71) | EOS Notices Software Download |
4.5 | EOS Notices Software Download |
4.4 | 4.5 | ||||||||||
| Cisco TelePresence MCU 5300 Series (EOS) | 4.5(1.98) | EOS Notices Product Interoperability Database |
4.5(1.98) | EOS Notices Product Interoperability Database |
4.5(1.97) | EOS Notices Product Interoperability Database |
4.5(1.89) | EOS Notices Software Download |
4.5(1.71) | EOS Notices Software Download |
4.5 | EOS Notices Software Download |
4.4 | 4.5 | |||||||
| Cisco TelePresence MCU MSE 8420 (EOS) | 4.5(1.72) | End of Support | 4.5(1.72) | End of Support | End of Support | End of Support | 4.5(1.71) | Software Download | 4.5 | Software Download | |||||||||||
| Cisco TelePresence MCU MSE 8510 (EOS) | 4.5(1.98 | EOS Notice | 4.5(1.98) | EOS Notice Product Interoperability Database |
4.5(1.97) | EOS Notice Product Interoperability Database |
4.5(1.89) | EOS Notice Software Download |
4.5(1.71) | EOS Notice Software Download |
4.5 | EOS Notice Software Download |
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| Cisco TelePresence Video Communication Server (VCS) | From X12.5, VCS software is for bug fixes and maintenance. There are no new features. For details, please refer to VCS release notes. EOS Notices Software Download Product Interoperability Database |
From X12.5, VCS software is for bug fixes and maintenance. There are no new features. For details, please refer to VCS release notes. EOS Notices Software Download Product Interoperability Database |
X8.11.2 | Software Download Product Interoperability Database EOS Notices |
X8.9.1 | X12.6 | From X12.5, VCS software is for bug fixes and maintenance. There are no new features. EOS Notices Software Download Product Interoperability Database | X8.6 | X8.7.1 | Software Download EOS Notices |
X8.5 | Software Download EOS Notices |
X8.1.1 | X8.2.1 | |||||||
| Cisco Webex Meetings Server | 3.0 MR3 | Software Download |
3.0 MR3 | Software Download EOS Notices |
3.0 | Software Download EOS Notices |
2.7MR2 | Software Download EOS Notices |
2.5 | 2.6 | Software Download EOS Notices |
2.5 | Software Download EOS Notices |
1.5MR5 | 2.0 MR9 | EOS Notices | |||||
| Cisco Webex Meetings for Cisco Collaboration Meeting Rooms (CMR) Hybrid | WBS41.3 | Solution Documentation | WBS32 | WBS39 | Solution Documentation | WBS32 | Solution Documentation | WBS30 | WBS31 | Solution Documentation | WBS29.11 | WBS30 | Solution Documentation | WBS29.8 | WBS29.11 | Solution Documentation | |||||
| Cisco Webex Meetings | WBS41.3 | Software Downloads | WBS32 | WBS39 | Software Downloads | WBS32 | Software Downloads | WBS30 | WBS31 | Software Downloads | WBS29.11 | WBS30 | Software Downloads | WBS29.11 | Software Downloads | WBS29.6 | WBS29.6 | ||||
| Cisco Show and Share (EOS) | End of Support | 5.6.3 | EOS Notices | 5.6.3 | EOS Notices | 5.6.3 | EOS Notices | 5.5 | Software Download EOS Notices |
5.5 | Software Download EOS Notices |
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| Contact Center | |||||||||||||||||||||
| Cisco Unified Contact Center Enterprise | 12.6(1) | Software Download Product Compatibility Matrix |
12.5(1) | Software Download Product Compatibility Matrix |
11.6(1) | 11.6(1) | Software Download Product Compatibility Matrix |
11.5(1) | 11.6(2) | Software Download EOS Notices |
11.0(1) | 11.0(1) | Software Download EOS Notices |
10.5(1) | 10.5(1) | Software Download EOS Notices |
10.0(1) | 10.5(1) | EOS Notices |
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| Cisco Unified Contact Center Express | 12.5(1)SU1 | 12.5(1)SU2 | Software Download Product Compatibility Matrix |
11.6(1) | 12.5(1)SU2 | Software Download Product Compatibility Matrix |
11.6(1) | 11.6(1) | Software Download Product Compatibility Matrix |
11.5(1) | 11.6(2) | Software Download | 11.0(1) | 11.0(1) | Software Download | 10.0(1) | 10.6(1) | Software Download EOS Notices |
10.0(1) | 10.5(1) | EOS Notices |
| Cisco Packaged Contact Center Enterprise | 12.6(1) | Software Download | 12.5(1) | Software Download | 11.6(1) | 11.6(1) | Software Download | 11.5(1) | 11.6(2) | Software Download EOS Notices |
11.0(1) | 11.0(1) | Software Download EOS Notices |
10.5(1) | 10.5(2) | Software Download EOS Notices |
10.5(1) | 10.5(1) | EOS Notices |
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| Cisco Unified Intelligence Center | 12.5(1) | 12.6(1) | Software Download | 11.6(1) | 12.6(1) | Software Download | 11.6(1) | 11.6(1) | Software Download | 11.5(1) | 11.6(1) | Software Download | 11.0(1) | 11.0(1) | Software Download | 10.5(1) | 10.5(1) | Software Download | 10.0(1) | 10.5(1) | |
| Cisco MediaSense (EOS) | End of Support | End of Support | 11.5 SU1 | 11.5 SU1 | EOS Notices | 11.5(1) | 11.5(1) | Software Download EOS Notices |
11.0(1) | 11.0(1) | Software Download EOS Notices |
10.5(1) | 10.5(1) | Software Download EOS Notices |
10.0(1) | 10.5(1) | EOS Notices | ||||
| Cisco Finesse | 12.5(1) | 12.6(1) | Software Download | 11.6(1) | 12.6(1) | Software Download | 11.6(1) | 11.6(1) | Software Download | 11.5(1) | 11.6(1) | Software Download | 11.0(1) | 11.0(1) | Software Download | 10.5(1) | 10.5(1) | Software Download | 10.5(1) | 10.5(1) | |
| Customer Collaboration Platform (previously named Cisco SocialMiner) |
12.5(1)SU1 | 12.5(1)SU2 | Software Download | 11.6(2) | 12.5(1)SU2 | Software Download | 11.6(1) | 11.6(1) | Software Download | 11.5(1) | 11.6(2) | Software Download | 11.0(1) | 11.0(1) | Software Download | 10.6(1) | 10.6(1) | Software Download | 10.0(1) | 10.5(1) | |
| Cloud Connect | 12.5(1) | Software Download | 12.5(1) | Software Download | |||||||||||||||||
| Cisco Unified IP Interactive Voice Response (IVR) | 12.5(1)SU1 | 12.5(1)SU2 | 11.6(2) | 12.5(1)SU2 | Software Download | 11.6(1) | 11.6(1) | Software Download | 11.5(1) | 11.5(1) | Software Download | 11.0(1) | 11.0(1) | Software Download | 10.6(1) | 10.6(1) | Software Download EOS Notices | 10.0(1) | 10.5(1) | EOS Notices | |
| Cisco Unified Customer Voice Portal | 12.5(1) | Software Download | 11.6(1) | 12.5(1) | Software Download | 11.6(1) | 11.6(1) | Software Download | 11.5(1) | 11.6(1) | Software Download | 11.0(1) | 11.0(1) | Software Download | 10.5(1) | 10.5(1) | Software Download | 10.0(1) | 10.5(1) | ||
| Cisco Virtualized Voice Browser | 12.5(1) | Software Download | 11.6(1) | 12.5(1) | Software Download | 11.6(1) | 11.6(1) | Software Download | 11.6(1) | Software Download | |||||||||||
| Cisco Unified Intelligent Contact Management Enterprise | 12.5(1) | Software Download | 11.6(1) | 12.5(1) | Software Download | 11.6(1) | 11.6(1) | Software Download | |||||||||||||
| Cisco Unified E-Mail Interaction Manager (EOS) | 12.5(1) | End of Support | 11.6(1) | 11.6(1) | Software Download End of Support |
11.6(1) | 11.6(1) | Software Download End of Support |
11.5(1) | 11.5(1) | Software Download End of Support |
11.0(1) | 11.0(1) | Software Download End of Support |
9.0(2) | 9.0(2) | Software Download End of Support |
9.0(2) | 9.0(2) | End of Support | |
| Cisco Unified Web Interaction Manager (EOS) | 12.5(1) | End of Support | 11.6(1) | 11.6(1) | End of Support | 11.6(1) | 11.6(1) | End of Support | 11.5(1) | 11.5(1) | Software Download End of Support |
11.0(1) | 11.0(1) | Software Download End of Support |
9.0(2) | 9.0(2) | Software Download End of Support |
9.0(2) | 9.0(2) | End of Support | |
| Cisco Unified Workforce Optimization | 11.5(1) | 11.5(1) | Software Download EOL Notices: The product is in End-of-Life state. Please migrate to Webex WFO |
11.5(1) | 11.5(1) | Software Download EOL Notices: The product is in End-of-Life state. Please migrate to Webex WFO |
11.5(1) | 11.5(1) | Software Download | 11.5(1) | 11.5(1) | Software Download | 11.0(1) | 11.0(1) | Software Download | 10.5(1) | 10.5(1) | Software Download | 10.5(1) | 10.5(1) | |
| Cisco Webex Workforce Optimization (Webex WFO) | SaaS Offer with ALL Contact Center Platforms | SaaS Offer with ALL Contact Center Platforms | |||||||||||||||||||
| Endpoints | |||||||||||||||||||||
| Device Package Compatibility Matrix--Refer to this Matrix for information on the firmware that is available for specific device packs. | |||||||||||||||||||||
| Cisco Headset 500 Series | 2.3 | Software Downloads See compatible headset firmware. |
1.0 | 2.3 | Software Downloads See compatible headset firmware. |
NA | Software Downloads See compatible headset firmware. |
2.3 | Software Downloads See compatible headset firmware. |
NA | See compatible headset firmware. | NA | See compatible headset firmware. | NA | See compatible headset firmware. | ||||||
| Cisco Headset 700 Series | 2.3 | Software Downloads | 2.0 | 2.3 | Software Downloads See compatible headset firmware. |
NA | Software Downloads See compatible headset firmware. |
2.0 | 2.3 | Software Downloads See compatible headset firmware. |
NA | See compatible headset firmware. | NA | See compatible headset firmware. | NA | See compatible headset firmware. | |||||
| Cisco DX70, Cisco Webex DX80 |
CE 9.4.1 | 10.2(5)ES or CE 9.15 |
EOS Notices Software Download |
10.2(5)ES or CE 9.2.3 |
10.2(5)ES or CE 9.15 |
Software Download Product Interoperability Database EOS Notices |
10.2(5)ES or CE 9.2.3 |
10.2(5)ES or CE 9.5.0 |
Software Download Product Interoperability Database EOS Notices |
10.2(5) or CE 8.3(1) |
10.2(5) or CE 9.12.3 |
Software Download EOS Notices |
10.2(5) | Software Download EOS Notices |
10.2(3) | Software Download EOS Notices |
10.2.1 | 10.2(3) | EOS Notices | ||
| Cisco DX650 (EOS) | 10.2(5)ES | Software Download EOS Notice |
10.2(5)ES | Software Download EOS Notice Product Interoperability Database |
10.2(5)ES | Software Download EOS Notice Product Interoperability Database |
10.2(5) | Software Download EOS Notice |
10.2(5) | EOS Notice Software Download |
10.2(3) | EOS Notice Software Download |
10.0.1 | 10.2(3) | EOS Notice | ||||||
| Cisco Webex Rooms 55 70 G2 55 Dual 70 Dual G2 Panorama 70 Panorama 70D Panorama Upgrade |
CE 9.15 | Software Download | CE 9.15 | Software Download | NA | Software Download | |||||||||||||||
| Cisco Webex Desk Pro | CE 9.15 | Software Downloads Supported Devices and Applications |
CE 9.15 | Software Downloads Supported Devices and Applications |
|||||||||||||||||
| Cisco Webex Room Phone | 1.1.0 | Software Download | 1.1.0 | Software Download | |||||||||||||||||
| Cisco Webex Boards 55 70 85S |
CE 9.15 | Software Downloads | CE 9.15 | Software Downloads | NA | Software Downloads | |||||||||||||||
| Cisco Webex Room Kit Pro Plus Mini |
CE 9.15 | Software Download | CE 9.1.3 | CE 9.15 | Software Download | CE 9.1.3 | CE 9.5.0 | Software Download | |||||||||||||
| Cisco Webex app (formerly Cisco Webex Teams) |
NA | Software Downloads | NA | Software Downloads | NA | Software Downloads | NA | Software Downloads | NA | Software Downloads | |||||||||||
| Cisco TelePresence EX60 (EOS) | TC 7.3.5 | End of Support | TC 7.3.13 | TC 7.3.21 | End of Support Product Interoperability Database |
TC 7.3.13 | End of Support Product Interoperability Database |
TC 7.3 | End of Support |
TC 7.3 | Software DownloadEnd of Support |
TC 7.3 | Software DownloadEOS Notices |
TC 7.0.1 | TC 7.2 | EOS Notices | |||||
| Cisco TelePresence EX90 (EOS) | TC 7.3.5 | TC 7.3.21 | Software Download EOS Notices |
TC 7.3.13 | TC 7.3.21 | Software Download Product Interoperability Database |
TC 7.3.13 | Software Download Product Interoperability Database |
TC 7.3 | EOS Notices Software Download |
TC 7.3 | EOS Notices Software Download |
TC 7.3 | EOS Notices Software Download |
TC 7.0.1 | TC 7.2 | EOS Notices | ||||
| Cisco TelePresence System 500-32 (EOS) | End of Support | TX 6.1 | End of Support Product Interoperability Database |
TX 6.1 | End of Support Product Interoperability Database |
TX 6.1 | End of Support | TX 6.1 | End of Support Software Download |
TX 6.1 | End of Support Software Download |
TX 6.1 | TX 6.1 | End of Support | |||||||
| Cisco TelePresence System 500-37 (EOS) | End of Support | CTS 1.10 | End of Support Product Interoperability Database |
CTS 1.10 | End of Support Product Interoperability Database |
CTS 1.10 | End of Support |
CTS 1.10 | End of Support |
CTS 1.10 | End of Support |
CTS 1.10 | CTS 1.10 | End of Support |
|||||||
| Cisco TelePresence IX5000 | 9.1 | Software Download Product Software Compatibility Product Interoperability Database EOS Notice |
9 | 9.1 | Software Download Product Software Compatibility Product Interoperability Database EOS Notice |
8.3.0(25) | Software Download Product Software Compatibility Product Interoperability Database EOS Notice |
8.2 | 9.1 | Software Download EOS Notice |
8.1 | Software Download EOS Notice |
8.0(1) | Software Download EOS Notice |
|||||||
| Cisco TelePresence Profile Series (EOS) | TC 7.3.5 | End of Support Notices | TC 7.3.13 | TC 7.3.21 | End of Support Product Interoperability Database |
TC 7.3.13 | EOS Notices Product Interoperability Database |
TC 7.3 | EOS Notices |
TC 7.3 | Software Download EOS Notices |
TC 7.3 | Software Download EOS Notices |
TC 7.1.1 | TC 7.2 | EOS Notices | |||||
| Cisco TelePresence MX Series | TC 7.3.5 | CE 9.15 | Software Download Product Interoperability Database EOS Notices |
CE 9.1 | CE 9.15 | Software Download Product Interoperability Database EOS Notices |
CE 9.1 | CE 9.5.0 | Software Download Product Interoperability Database EOS Notices |
8.3.1 | CE 9.12.3 | Software Download EOS Notices |
TC 7.3 | CE 8.0 | Software Download EOS Notices |
TC 7.3 | Software Download EOS Notices |
TC 7.1.1 | TC 7.2 | EOS Notices | |
| Cisco TelePresence SX Series | CE 9.1 | CE 9.15 | Software Download Product Interoperability Database EOS Notices |
CE 9.1 | CE 9.15 | Software Download Product Interoperability Database EOS Notices |
CE 9.1 | CE 9.5.0 | Software Download Product Interoperability Database EOS Notices |
8.3.1 | CE 9.12.3 | Software Download EOS Notices |
TC 7.3 | CE 8.0 | Software Download EOS Notices |
TC 7.3 | Software Download EOS Notices |
TC 7.1.1 | TC 7.2 | EOS Notices | |
| Cisco TelePresence System 1100 (EOS) | End of Support | CTS 1.10 | End of Support Product Interoperability Database |
CTS 1.10 | End of Support Product Interoperability Database |
CTS 1.10 | End of Support |
CTS 1.10 | End of Support Software Download |
CTS 1.10 | End of Support Software Download |
CTS 1.10 | CTS 1.10 | End of Support | |||||||
| Cisco TelePresence Integrator C Series (EOS) | TC 7.3.5 | End of Support | TC 7.3.13 | TC 7.3.21 | End of Support Product Interoperability Database |
TC 7.3.13 | End of Support Product Interoperability Database |
TC 7.3 | End of Support |
TC 7.3 | End of Support Software Download |
TC 7.3 | End of Support Software Download |
TC 7.1.1 | TC 7.2 | End of Support |
|||||
| Cisco TelePresence System 1000 (EOS) | End of Support | CTS 1.10 | End of Support Product Interoperability Database |
CTS 1.10 | End of Support Product Interoperability Database |
CTS 1.10 | End of Support |
CTS 1.10 | End of Support |
CTS 1.10 | End of Support |
CTS 1.10 | CTS 1.10 | End of Support |
|||||||
| Cisco TelePresence System 1300 65 (EOS) | End of Support | CTS 1.10 | End of Support Product Interoperability Database |
CTS 1.10 | End of Support Product Interoperability Database |
CTS 1.10 | End of Support |
CTS 1.10 | End of Support |
CTS 1.10 | End of Support |
CTS 1.10 | CTS 1.10 | End of Support |
|||||||
| Cisco TelePresence TX1300 47 (EOS) | End of Support | TX 6.1 | End of Support Product Interoperability Database |
TX 6.1 | End of Support Product Interoperability Database |
TX 6.1 | End of Support |
TX 6.1 | End of Support |
TX 6.1 | End of Support |
TX 6.1 | TX 6.1 | End of Support |
|||||||
| Cisco TelePresence System 3000 Series (EOS) | End of Support | CTS 1.10 | End of Support Product Interoperability Database |
CTS 1.10 | End of Support Product Interoperability Database |
CTS 1.10 | End of Support | CTS 1.10 | End of Support | CTS 1.10 | End of Support | CTS 1.10 | CTS 1.10 | End of Support | |||||||
| Cisco TelePresence System 3200 Series (EOS) | End of Support | CTS 1.10 | End of Support Product Interoperability Database |
CTS 1.10 | End of Support Product Interoperability Database |
CTS 1.10 | End of Support |
CTS 1.10 | End of Support |
CTS 1.10 | End of Support | CTS 1.10 | CTS 1.10 | End of Support | |||||||
| Cisco TelePresence SpeakerTrack 60 | |||||||||||||||||||||
| Cisco TelePresence Precision 60 Camera | |||||||||||||||||||||
| Cisco Touch 10 | |||||||||||||||||||||
| Cisco Unified SIP Phone 3905 | 9.4(1)SR3 | Software Download | 9.4(1)SR3 | Software Download | 9.4(1)SR2 | Software Download | 9.4(1)SR3 | Software Download | 9.4(1)SR1 | Software Download | 9.4(1)SR1 | Software Download | 9.4(1) | 9.4(1) | |||||||
| Cisco Unified SIP Phone 3911 and 3951 | End of Support 3911 End of Support 3951 |
8.1(4)a | End of Support 3911 End of Support 3951 |
8.1(4)a | End of Support 3911 End of Support 3951 |
8.1(4)a | End of Support 3911 End of Support 3951 |
8.1(4)a | End of Support 3911 End of Support 3951 |
8.1(4)a | End of Support 3911 End of Support 3951 |
8.1(4)a | End of Support 3911 End of Support 3951 |
||||||||
| Cisco Unified IP Phone 6901 | 9.3(1)SR2 | Software Download | 9.3(1)SR2 | Software Download | 9.3(1)SR2 | Software Download | 9.3(1)SR2 | Software Download | 9.3(1)SR2 | Software Download | 9.3(1)SR2 | Software Download | 9.3(1)SR1 | 9.3(1)SR1 | |||||||
| Cisco Unified IP Phone 6911 (EOS) | End of Support | 9.3(1)SR2 | End of Support |
9.3(1)SR2 | End of Support |
9.3(1)SR2 | End of Support Software Download |
9.3(1)SR2 | End of Support Software Download |
9.3(1)SR2 | End of Support Software Download |
9.3(1)SR1 | 9.3(1)SR1 | ||||||||
| Cisco Unified IP Phone 6921 (EOS) | End of Support | 9.4(1)SR3 | End of Support |
9.4(1)SR3 | End of Support |
9.4(1)SR3 | End of Support End-of-Sale Software Download |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1)SR1 |
End of Support Software Download |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1)SR1 |
Software Download | SIP Firmware 9.4(1) SCCP Firmware 9.4(1) |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1)SR1 |
End of Support |
|||||||
| Cisco Unified IP Phone 6941 (EOS) | End of Support | 9.4(1)SR3 | End of Support |
9.4(1)SR3 | End of Support |
9.4(1)SR3 | End of Support Software Download |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1)SR1 |
End of Support Software Download |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1)SR1 |
End of Support Software Download |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1) |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1)SR1 |
End of Support |
|||||||
| Cisco Unified IP Phone 6961 (EOS) | End of Support | 9.4(1)SR3 | End of Support |
9.4(1)SR3 | End of Support |
9.4(1)SR3 | End of Support Software Download |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1)SR1 |
End of Support Software Download |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1)SR1 |
End of Support Software Download |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1) |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1)SR1 |
||||||||
| Cisco Unified IP Phone 6945 (EOS) | End of Support | 9.4(1)SR3 | End of Support |
9.4(1)SR3 | End of Support |
9.4(1)SR3 | End of Support |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1) |
End of Support Software Download |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1) |
End of Support Software Download |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1) |
SIP Firmware 9.4(1) SCCP Firmware 9.4(1)SR1 |
End of Support |
|||||||
| Cisco IP Phone 7811, 7821, 7841, 7861 | 14 | Software Downloads | 12.5(1) | 14-1-1-0001-136 | Software Download | 12.1(1) | Software Download | 11.7(1) | 14.1(1) | Software Download | 11.0(1) | Software Download | 10.2(1)SR1 | Software Download | Firmware 10.1(1)SR1 | Firmware 10.1(1)SR1 | |||||
| Cisco IP Conference Phone 7832 | 14 | Software Download | 12.5(1) | 14-1-1-0001-125 | Software Download | 12.1(1) | Software Download | 14-1-1-0001-125 | Software Download | ||||||||||||
| Cisco Unified IP Conference Station 7936 (EOS) | 3.3(2.1) | End-of-Support: may work though not actively supported |
3.3(2.1) | End-of-Support: may work though not actively supported |
3.3(2.1) | End-of-Support: may work though not actively supported |
3.3(2.1) | End-of-Support: may work though not actively supported |
3.3(2.1) | End-of-Support: may work though not actively supported |
3.3(2.1) | End-of-Support: may work though not actively supported |
3.3(2.1) | End-of-Support: may work though not actively supported |
|||||||
| Cisco Unified IP Conference Station 7937G (EOS) | End of Support | 1.4(5) | End of Support | 1.4(5) | End of Support | 1.4(5) | End of Support | 1.4(5) | End of Support | 1.4(5) | End of Support | 1.4(5) | End of Support | ||||||||
| Cisco Unified IP Phone 7906G (EOS) | End of Support | 9.4(2)SR3 | End of Support | 9.4(2)SR3 | End of Support | 9.4(2)SR3 | End of Support | 9.4(2) | End of Support | 9.4(2) | End of Support | 9.3(1)SR4 | End of Support | ||||||||
| Cisco Unified IP Phone 7911G (EOS) | 9.4(2)SR3 | End-of-Support | 9.4(2)SR3 | End-of-Support: may work though not actively supported |
9.4(2)SR3 | End-of-Support: may work though not actively supported |
9.4(2)SR3 | End-of-Support: may work though not actively supported |
9.4(2) | End-of-Sale2 |
9.4(2) | End-of-Support: may work though not actively supported |
9.3(1)SR4 | End-of-Support: may work though not actively supported> |
|||||||
| Cisco Unified IP Phone 7931G (EOS) | End of Support | 9.4(2)SR2 | End of Support | 9.4(2)SR2 | End of Support |
9.4(2)SR2 | End of Support | 9.4(2) | End of Support | 9.4(2) | End of Support |
9.3(1)SR4 | End of Support | ||||||||
| Cisco Unified IP Phone 7940G (EOS) | End of Support | End of Support | End of Support | 8.1(2)SR2 | End of Support |
End of Support |
) | End of Support | End of Support | ||||||||||||
| Cisco Unified IP Phone 7941G, 7961G (EOS) | End of Support | 9.4(2)SR3 | End of Support | 9.4(2)SR3 | End of Support | 9.4(2)SR3 | End of Support | 9.4(2) | End of Support | 9.4(2) | End of Support | 9.3(1)SR4 | End of Support | ||||||||
| Cisco Unified IP Phone 7942G, 7962G (EOS) | 9.4(2)SR3 | End of Support | 9.4(2)SR3 | EOS Notice | 9.4(2)SR3 | EOS Notice | 9.4(2)SR3 | EOS Notice | 9.4(2) | EOS Notice | 9.4(2) | EOS Notice | 9.3(1)SR4 | EOS Notice | |||||||
| Cisco Unified IP Phone 7945G, 7965G, 7975G | 9.4(2)SR4 | Software Download EOS Notice |
9.4(2)SR4 | Software Download EOS Notice |
9.4(2)SR4 | Software Download EOS Notice |
9.4(2)SR4 | Software Download EOS Notice |
9.4(2) | Software Download EOS Notice |
9.4(2) | Software Download EOS Notice |
9.3(1)SR4 | ||||||||
| Cisco Unified IP Phone 7985G (EOS) | End-of-Support: may work though not actively supported |
4.1(7) | End-of-Support: may work though not actively supported |
4.1(7) | End-of-Support: may work though not actively supported |
4.1(7) | End-of-Support: may work though not actively supported |
4.1(7) | End-of-Support: may work though not actively supported |
4.1(7) | End-of-Support: may work though not actively supported |
4.1(7) | End-of-Support: may work though not actively supported |
||||||||
| Cisco Unified IP Phone Expansion Module 7915 (EOS) | End of Support | 1.0(4.2) | EOS Notice | 1.0(4.2) | EOS Notice | 1.0(4.2) | EOS Notice |
1.0(4.2) | EOS Notice | 1.0(4.2) | EOS Notice | 1.0(4.2) | EOS Notice | ||||||||
| Cisco Unified IP Phone Expansion Module 7916 (EOS) | 1.0(4.2) | Software Download EOS Notice |
1.0(4.2) | Software Download EOS Notice |
1.0(4.2) | Software Download EOS Notice |
1.0(4.2) | Software Download EOS Notice |
1.0(4.2) | Software Download EOS Notice |
1.0(4.2) | Software Download EOS Notice |
1.0(4.2) | EOS Notice | |||||||
| Cisco Unified Wireless IP Phone 7925G, 7925G-EX, 7926G (EOS) | SCCP: 1.4(8)SR1 | End of Support | SCCP: 1.4(8)SR1 | End of Support | SCCP: 1.4(8) | End of Support | SCCP: 1.4(8)SR1 | End of Support |
1.4(6) | Software Download End of Support |
1.4(6) | Software Download End of Support |
1.4(5)SR1 | End of Support | |||||||
| Cisco IP Phone 8811, 8841, 8851, 8851NR, 8861 | 14 | Software Download | 12.5(1) | 14-1-1-0001-125 | Software Download | 12.1(1) | Software Download | 11.7(1) | 14.1(1) | Software Download | 11.0(1) | Software Download | 10.2.2 | Software Download | 10.2.1 | 10.2.1 | |||||
| Cisco IP Phone 8800, 8851, 8861, 8865 Key Expansion Modules (KEM) | The phone firmware includes key expansion module support software for the phones that support the expansion mudule. | The phone firmware includes key expansion module support software for the phones that support the expansion module. | The phone firmware includes key expansion module support software for the phones that support the expansion module. | The phone firmware includes key expansion module support software for the phones that support the expansion module. | The phone firmware includes key expansion module support software for the phones that support the expansion module. | The phone firmware includes key expansion module support software for the phones that support the expansion module. | |||||||||||||||
| Cisco Wireless IP Phone 8821 | 11.0(5)SR3 | Software Download | 11.0(4) | 11.0(5)SR3 | Software Download | 11.0(3) | Software Download | 11.0(6)SR2 | Software Download | ||||||||||||
| Cisco Wireless IP Phone 8821-EX | 11.0(5)SR3 | Software Download | 11.0(5)SR1 | 11.0(5)SR3 | Software Download | 11.0(5)SR1 | 11.0(5)SR3 | Software Download | 11.0(5)SR1 | 11.0(5)SR3 | Software Download | ||||||||||
| Cisco IP Phone 8845, 8865, 8865NR | 14 | Software Download | 12.5(1) | 14-1-1-0001-125 | Software Download | 12.1(1) | Software Download | 11.7(1) | 14.1(1) | Software Download | 11.0(1) | Software Download | |||||||||
| Cisco Unified IP Conference Phone 8831 | 10.3(1) SR5 | Software Download | 10.3(1)SR4 | 10.3(1SR7.2) | Software Download EOS Notice |
10.3(1)SR4 | Software Download EOS Notice |
10.3(1)SR7 | Software Download EOS Notice |
9.3(4) | Software Download EOS Notice |
9.3(4) | Software Download EOS Notice |
9.3(3) | 9.3(3) | EOS Notice | |||||
| Cisco IP Conference Phone 8832 | 14 | Software Download | 12.5(1) | 14-1-1-0001-125 | Software Download | 12.1(1) | Software Download | 14.1(1) | |||||||||||||
| Cisco Unified IP Phone 8941 (EOS) | End of Support | 9.4(2)SR3 | End of Support | 9.4(2)SR3 | End of Support | 9.4(2)SR3 | End of Support | 9.4(2) | End of Support | 9.4(2) | End of Support | Firmware 9.4(1) | Firmware 9.4(1) | End of Support | |||||||
| Cisco Unified IP Phone 8945 (EOS) | 9.4(2)SR3 | EOS Notice | 9.4(2)SR3 | EOS Notice | 9.4(2)SR3 | EOS Notice | 9.4(2)SR3 | EOS Notice |
9.4(2) | EOS Notice | 9.4(2) | EOS Notice | Firmware 9.4(1) | Firmware 9.4(1) | EOS Notice | ||||||
| Cisco Unified IP Phone 8961 (EOS) | End of Support | 9.4(2)SR3 | EOS Notice | 9.4(2)SR3 | EOS Notice | 9.4(2)SR4 | EOS Notice | 9.4(2) | EOS Notice | 9.4(2) | EOS Notice | Firmware 9.4(1) | Firmware 9.4(1) | EOS Notice | |||||||
| Cisco Unified IP Phone 9951, 9971 (EOS) | 9.4(2)SR3 | Software Downloads EOS Notices |
9.4(2)SR3 | Software Downloads EOS Notices |
9.4(2)SR3 | Software Downloads EOS Notices |
9.4(2)SR4 | Software Downloads EOS Notices |
9.4(2) | EOS Notices | 9.4(2) | EOS Notices | Firmware 9.4(1) | Firmware 9.4(1) | EOS Notices | ||||||
| Cisco Jabber for Android | 14 | Software Downloads | 12.5 | 14 | Software Download Google Play Store Download |
12.1(0) | Software Download Google Play Store Download |
12.1 | 14.1 | Software Download Google Play Store Download |
11.5 | Software Download | 10.5 | 10.6 | Software Download | 9.6 | 10.5 | ||||
| Cisco Jabber for iPhone and iPad | 14 | Software Downloads | 12.5 | 14 | Software Download Apple App Store Download |
12.1(0) | Software Download Apple App Store Download |
12.1 | 14.1 | Software Download Apple App Store Download |
11.5 | Software Download | 10.5 | 10.6 | Software Download | 9.6 | 10.5 | ||||
| Cisco Jabber for Mac | 14 | Software Downloads | 12.5 | 14 | Software Download | 12.1(0) | Software Download | 12.1 | 14.1 | Software Download | 11.5 | Software Download | 10.5 | 10.6 | Software Download | 8.6 | 10.5 | ||||
| Cisco Jabber for Windows | 14 | Software Downloads | 12.5 | 14 | Software Download | 12.1(0) | Software Download | 12.1 | 14.1 | Software Download | 11.5 | Software Download | 10.5 | 10.6 | Software Download | 9 | 10.5 | ||||
| Cisco Jabber Softphone for VDI - Windows (formerly Cisco Virtualization Experience Media Edition for Windows) | 14 | Software Downloads | 12.5 | 14 | Software Download | 12.1(0) | Software Download | 12.1 | 14.1 | Software Download | 11.5 | 11.5 | Software Download | 10.6 | Software Download | 9.7 | 9.7 | ||||
| Cisco Jabber Guest | 10.6.8.11 | 11.2 | Software Downloads | 11.2 | Software Download | 11.1(2) | Software Download | 10.6(11) | Software Download | 10.6(7) | Software Download | 10.5 | Software Download | 10 | 10 | ||||||
| Cisco Jabber Software Development Kit | 11.8(2) | Software Downloads | 11.8.2 | Software Download | 11.8.2 | Software Download | 11.8 | Software Download | 11.0 | Software Download | 9.3 | Software Download | |||||||||
| Cisco IP Communicator | 8.6(6) | Software Download EOS Notice |
8.6(6) | Software Download EOS Notice |
8.6(6) | Software Download EOS Notice |
8.6(6) | Software Download EOS Notice |
8.6(4) | Software Download EOS Notice |
8.6(4) | Software Download EOS Notice |
8.6.4 | 8.6.4 | EOS Notice | ||||||
| Service Management | |||||||||||||||||||||
| Cisco Prime License Manager | N/A | N/A | N/A | 11.5 | Software Download | 11.0(1) | Software Download | 10.5(2) | Software Download | 10.5(1) | 10.5(1) | ||||||||||
| Cisco Prime Collaboration (Provisioning) | 12.6 SU3 | Software Download | 12.6 | 12.6SU2 | Software Download Supported Devices |
12.5 | Software Download Supported Devices EOS Notices |
12.6SU1 | Software Download EOS Notices |
11.1 | 11.1 | Software Download EOS Notices |
10.6 | Software Download EOS Notices |
9.5 | 10.5(1) | EOS Notices | ||||
| Cisco Prime Collaboration (Assurance and Analytics) | 12.1 SU6 | Software Download | 12.1 SU3 | Software Download Supported Devices |
12.1 SP2 | Software Download Supported Devices |
11.6 | Software Download | 11.1 | Software Download EOS Notices |
10.6 | Software Download EOS Notices |
9.5 | 10.5(1) | EOS Notices | ||||||
| Cisco Prime Collaboration (Deployment) | 14 | Software Download Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates |
12.5(1) | 12.6(1) | Software Download Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates |
12.1(1) | Software Download Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates |
11.5(3) | 12.6(1) | Software Download Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates |
10.6 | Software Download Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates |
10.5(2) | Software Download Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates EOS Notices |
10.5(1) | 10.5(1) | Software Download Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates EOS Notices |
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| Cloud Connected Unified Communications | N/A | N/A | NA | NA | NA | ||||||||||||||||
| Cisco Directory Connector | NA | Hybrid Services Directory | NA | Hybrid Services Directory | NA | Hybrid Services Directory | NA | Hybrid Services Directory | NA | Hybrid Services Directory | |||||||||||
| Communication Gateways | |||||||||||||||||||||
| Cisco VG202 Analog Voice Gateway (EOS) | End of Support | 15.1(4)M12a | End of Support | 15.1(4)M12a | End of Support | 15.1(4)M10 | End of Support | 15.1(4)M10 | End of Support | SIP/MGCP/H.323: 15.01(1)M Secure SCCP 15.1(4)M | Software Download End of Support |
SIP/MGCP/H.323: 15.01(1)M Secure SCCP 15.1(4)M | SIP/MGCP/H.323: 15.01(1)M Secure SCCP 15.1(4)M | EOS Notices | |||||||
| Cisco VG204 Analog Voice Gateway (EOS) | End of Support | 15.1(4)M12a | End of Support | 15.1(4)M12a | End of Support | 15.1(4)M10 | End of Support | 15.1(4)M10 | End of Support | SIP/MGCP/H.323 15.01(1)M Secure SCCP 15.1(4)M | Software Download End of Support |
SIP/MGCP/H.323 15.01(1)M Secure SCCP 15.1(4)M | SIP/MGCP/H.323 15.01(1)M Secure SCCP 15.1(4)M | End of Support | |||||||
| Cisco VG202XM Analog Voice Gateway | 15.7(3)M7 | Software Download | 15.7(3)M4a + ES | 15.7(3)M6 | Software Download With 15.7(3)M4a, you must install an ES |
15.5.1T4 | 15.7(3)M5 | Software Download With 15.7(3)M4a, you must install an ES |
15.5.1T | 15.7(3)M6 | Software Download With 15.7(3)M4a, you must install an ES |
15.5.1T | Software Download | 15.4(3)M1 | Software Download | 15.3.2T | 15.3(3)M3 or 15.4(1)T1 | ||||
| Cisco VG204XM Analog Voice Gateway | 15.7(3)M7 | Software Downloads | 15.7(3)M4a + ES | 15.7(3)M6 | Software Download With 15.7(3)M4a, you must install an ES |
15.7(3)M | 15.7(3)M5 | Software Download With 15.7(3)M4a, you must install an ES |
15.5.2T | 15.7(3)M6 | Software Download With 15.7(3)M4a, you must install an ES |
15.5.2T | Software Download | 15.4(3)M1 | Software Download | 15.3.2T | 15.3(3)M3 or 15.4(1)T1 | ||||
| Cisco VG224 Analog Voice Gateway (EOS) | End of Support | 15.1(4)M12a | End of Support | 15.1(4)M12a | End of Support | 15.1(4)M10 | End of Support | 15.1(4)M10 | End of Support | 15.1(4)M10 | Software Download EOS Notices |
SIP/MGCP/H.323: 15.01(1)M Secure SCCP: 15.1(4)M7 | 15.1(4)M10 | EOS Notices | |||||||
| Cisco VG248 48-Port Analog Voice Gateway (EOS) | End of Support | 1.3(2) | End of Support | 1.3(2) | End of Support | 1.3(2) | End of Support | 1.3(2) | End of Support | 1.3(2) | End of Support | 1.3(2) | 1.3(2) | End of Support | |||||||
| Cisco VG310 Analog Voice Gateway | 15.7(3)M7 | Software Downloads | 15.7(3)M4a + ES | 15.7(3)M6 | Software Downloads With 15.7(3)M4a, you must install an ES |
15.7(3)M | 15.7(3)M5 | Software Downloads With 15.7(3)M4a, you must install an ES |
15.5.2T | 15.7(3)M6 | Software Downloads | 15.5.2T | Software Downloads | 15.4(3)M | Software Downloads | 15.4(3)M | |||||
| Cisco VG320 Analog Voice Gateway | 15.7(3)M7 | Software Downloads | 15.7(3)M4a + ES | 15.7(3)M6 | Software Downloads With 15.7(3)M4a, you must install an ES |
15.7(3)M | 15.7(3)M5 | Software Downloads | 15.5.2T | 15.7(3)M6 | Software Downloads | 15.5.2T | Software Downloads | 15.4(3)M | Software Downloads | 15.4(3)M | |||||
| Cisco Selected VG350 Analog Voice Gateway | 15.7(3)M7 | Software Downloads EOS Notice |
15.7(3)M4a + ES | 15.7(3)M6 | Software Downloads With 15.7(3)M4a, you must install an ES |
15.7.3M | 15.7(3)M5 | Software Downloads | 15.5.2T | 15.7(3)M6 | Software Downloads |
15.5.2T | Software Downloads | 15.2(4)M | Software Downloads | 15.2(4)M | |||||
| Cisco VG400 Analog Voice Gateway | IOS XE 17.3.3 | Software Downloads | IOS XE 16.9.2 | IOS XE 17.3.2 | Software Downloads | IOS XE 16.10 | IOS XE 17.3.2 | Software Downloads Supported with Unified CM 12.0(1)SU2 or higher |
IOS XE 16.9 | IOS XE 17.3.2 | Software Downloads Supported with Unified CM 11.5(1)SU7 or higher 11.5(x) release |
Not supported | Not supported | ||||||||
| Cisco VG420 Analog Voice Gateway | IOS XE 17.3.3 | Software Downloads Supported with Unified CM 14 SU1 or higher 14(x) releases |
IOS XE 16.9.2 | IOS XE 17.3.2 | Software Downloads Supported with Unified CM 12.5(1)SU4 or higher 12.5(x) releases. |
IOS XE 16.10 | IOS XE 17.3.2 | Software Downloads Supported with Unified CM 12.0(1)SU2 or higher 12.0(x) releases |
IOS XE 16.9 | IOS XE 17.3.2 | Software Downloads Supported with Unified CM 11.5(1)SU10 or higher 11.5(x) releases |
Not supported | Not supported | Not supported | |||||||
| Cisco VG450 Analog Voice Gateway | IOS XE 17.3.3 | Software Downloads | IOS XE 16.9.2 | IOS XE 17.3.2 | Software Downloads | IOS XE 16.10 | IOS XE 17.3.2 | Software Downloads Supported with Unified CM 12.0(1)SU2 or higher |
IOS XE 16.9 | IOS XE 17.3.2 | Software Downloads Supported with Unified CM 11.5(1)SU6 or higher 11.5(x) release |
Not supported | IOS XE 16.9 | IOS XE 17.3.2 | Supported with Unified CM 10.5(2)SU8 or higher 10.5(x) release | Not supported | |||||
| Cisco ATA 187 Analog Telephone Adapter (EOS) | End of Support | 9.2(3) | End of Support | 9.2(3) | End of Support | 9.2(3) | End of Support | 9.2(3) | Software Download End of Support |
9.2(3) | Software Download End of Support |
9.3.1 | 9.3.1 | End of Support | |||||||
| Cisco ATA 190 Analog Telephone Adapter | 1.2(2) SR1 | Software Downloads EOS Notice Software Download |
1.2(2) | 1.2(2)SR1 | Software Downloads EOS Notice Software Download |
1.2(2) | Software Downloads EOS Notice Software Download |
1.2(2) | |||||||||||||
| Cisco ATA 191 Analog Telephone Adapter | 12.0(1)SR3 | Software Downloads |
12.0(1)SR2 | Software Downloads | 12.0(1) | ||||||||||||||||
| Cisco ASR 1000 Series Aggregation Services Routers | IOS XE 17.3.3 | Software Download EOS Notices |
IOS XE 16.9.x | IOS XE 17.3.3 | Software Download EOS Notices |
IOS XE Fuji-16.8.1 ED1 or IOS XE Everest-16.6.4 MD1 |
Software Download EOS Notices |
IOS XE Denali 16.3.3 | IOS XE 16.9.5 | Software Download EOS Notices |
IOS XE 3.15.1S | Software Download EOS Notices |
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| Cisco 2800 Series Integrated Services Routers (EOS) | End of Support | 15.1(4)M12a | End of Support | 15.1(4)M12a | End of Support | 15.1(4)M10 | End of Support |
15.1(4)M10 | Software Download End of Support |
15.1(4)M9 | Software Download End of Support |
15.1(4)M8 | 15.1(4)M9 | End of Support | |||||||
| Cisco 3800 Series Integrated Services Routers (EOS) | End of Support | 15.1(4)M12a | End of Support | 15.1(4)M12a | End of Support | 15.1(4)M10 | End of Support | 15.1(4)M10 | Software Download End of Support |
15.1(4)M9 | Software Download End of Support |
15.1(4)M8 | 15.1(4)M9 | End of Support | |||||||
| Cisco 2900 Series Integrated Services Routers | 15.7(3)M7 | Software Download With 15.7(3)M4a, you must install an ES EOS Notice |
15.7(3)M4a + ES | 15.7(3)M6 | Software Download With 15.7(3)M4a, you must install an ES EOS Notice |
15.7(3)M | 15.7(3)M5 | Software Download EOS Notice |
15.5(2)T1 | 15.7(3)M6 | Software Download EOS Notice |
15.5(2)T1 | 15.5(3)M2 | Software Download EOS Notice |
15.4(3)M1 | Software Download EOS Notice |
15.2(4)M5 | 15.3(3)M3 or 15.4(1)T1 | EOS Notice |
||
| Cisco 3900 Series Integrated Services Routers | 15.7(3)M7 | Software Downloads EOS Notices |
15.7(3)M4a + ES | 15.7(3)M6 | Software Download With 15.7(3)M4a, you must install an ES EOS Notices |
15.7(3)M | 15.7(3)M5 | Software Download EOS Notices |
15.5(2)T1 | 15.7(3)M6 | Software Download EOS Notices |
15.5(2)T1 | 15.5(3)M2 | Software Download EOS Notices |
15.4(3)M1 | Software Download EOS Notices |
15.2(4)M5 | 15.3(3)M3 or 15.4(1)T1 | EOS Notices |
||
| Cisco 4321 Integrated Services Router | IOS XE 17.3.3 | Software Downloads | IOS XE 16.9.2 | IOS XE 17.3.3 | Software Downloads | IOS XE Fuji-16.8.1 ED1 or IOS XE Everest-16.6.4 MD1 |
Software Downloads | IOS XE Denali 16.3.3 | IOS XE 16.9.5 | Software Downloads | IOS XE 3.15.1S | IOS XE 3.16.2S | Software Downloads | IOS XE 3.13.1 | Software Downloads | IOS XE 3.13.1 | |||||
| Cisco 4331 Integrated Services Router | IOS XE 17.3.3 | Software Download | IOS XE 16.9.2 | IOS XE 17.3.3 | Software Download | IOS XE Fuji-16.8.1 ED1 or IOS XE Everest-16.6.4 MD1 |
Software Download | IOS XE Denali 16.3.3 | IOS XE 16.9.5 | Software Download | IOS XE 3.15.1S+ | IOS XE 3.16.2S | Software Download | IOS XE 3.13.1+ | Software Download | IOS XE 3.13.1+ | |||||
| Cisco 4351 Integrated Services Router | IOS XE 17.3.3 | Software Download | IOS XE 16.9.2 | IOS XE 17.3.3 | Software Download | IOS XE Fuji-16.8.1 ED1 or IOS XE Everest-16.6.4 MD1 |
Software Download | IOS XE Denali 16.3.3 | IOS XE 16.9.5 | Software Download | IOS XE 3.15.1S | IOS XE 3.16.2S | Software Download | IOS XE 3.13.1 | Software Download | IOS XE 3.13.1 | |||||
| Cisco 4431 Integrated Services Router | IOS XE 17.3.3 | Software Download | IOS XE 16.9.2 | IOS XE 17.3.3 | Software Download | IOS XE Fuji-16.8.1 ED1 or IOS XE Everest-16.6.4 MD1 |
Software Download | IOS XE Denali 16.3.3 | IOS XE 16.9.5 | Software Download | IOS XE 3.15.1S | IOS XE 3.16.2S | Software Download | IOS XE 3.13.1 | Software Download | IOS XE 3.13.1 | |||||
| Cisco 4451-X Integrated Services Router | IOS XE 17.3.3 | Software Download | IOS XE 16.9.2 | IOS XE 17.3.3 | Software Download | IOS XE Fuji-16.8.1 ED1 or IOS XE Everest-16.6.4 MD1 |
Software Download | IOS XE Denali 16.3.3 | IOS XE 16.9.5 | Software Download | IOS XE 3.15.1S | IOS XE 3.16.2S | Software Download | IOS XE 3.12.0 | Software Download | IOS XE 3.12.0 | |||||
| Cisco 4461 Integrated Services Router | IOS XE 17.3.3 | Software Download | IOS XE 16.9.2 | IOS XE 17.3.3 | Software Download CUBE-supported from 17.2.1r |
IOS XE 16.10 | IOS XE 17.3.2 | Software Download Supported with Unified CM 12.0(1)SU2 or higher |
IOS XE 16.9 | IOS XE 17.3.2 | Software Download Supported with Unified CM 11.5(1)SU6 or higher 11.5(x) release |
Not supported | IOS XE 16.9 | IOS XE 17.3.2 | Software Download Supported with Unified CM 10.5(2)SU8 or higher 10.5(x) release |
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| Cisco Catalyst 8200 Series Edge Platforms | 8200 IOS XE 17.4.1 8200L: IOS XE 17.5.1 |
Software Download: > 8200L |
8200 IOS XE 17.4.1 8200L: IOS XE 17.5.1 |
Software Download: > 8200L Supported from Unified CM 12.5(1)SU4 and higher |
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| Cisco Catalyst 8300 Series Edge Platforms | IOS XE 17.3.3 | Software Download | IOS XE 17.3.3 | Software Download Supported from Unified CM 12.5(1)SU4 and higher |
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| Third Party Applications | |||||||||||||||||||||
| Operating System | VMware vSphere ESXi 6.7 | VMware vSphere ESXi 7.0U1 | Some products may use an earlier version of VMware. Before upgrading VMware, confirm the compatible version for all of your products here: Cisco Collaboration Virtualization: Supported Virtualization Software. | VMware vSphere ESXi 6.7 | VMware vSphere ESXi 7.0U1 | Some products may use an earlier version of VMware. Before upgrading VMware, confirm the compatible version for all of your products here: Cisco Collaboration Virtualization: Supported Virtualization Software. | VMware vSphere ESXi 6.5 | Some products may use an earlier version of VMware. Before upgrading VMware, confirm the compatible version for all of your products here: Cisco Collaboration Virtualization: Supported Virtualization Software. | VMware vSphere ESXi 6.0 | VMware vSphere ESXi 6.7 | Some products may use an earlier version of VMware. Before upgrading VMware, confirm the compatible version for all of your products here: Cisco Collaboration Virtualization: Supported Virtualization Software. | VMware ESXi 5.5 | For Collaboration: VMware ESXi 6.0 For Contact Center: VMware ESXi 5.5 |
VMware ESXi 5.5 | VMware 5.1 U1 | VMware 5.1 U1 | |||||
1Early Deployment (ED): Software releases that provide new features and new platform support in addition to bug fixes.
Maintenance Deployment (MD): Software releases that provide bug fix support and ongoing software maintenance.
2Phone models that are End of Software Maintenance will continue to be supported on the latest Unified Communications Manager releases. However, they will not take advantage of any new Unified Communications Manager or firmware features associated with that release. For more information on End-of-Sale phone models, reference the model's End-of-Sale announcement for information on level of firmware and hardware support.
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