Cisco Collaboration Virtualization

Last Updated On: 02/09/2017


Supporting Documentation

Getting Started Design, Sizing & Quoting Hardware & Virtualization Software Support Technical Support Considerations
  • Cisco Business Edition 6000 (BE6000)

  • Cisco Business Edition 7000 (BE7000)

  • UConUCS

  • Cisco Hosted Collaboration Solution (HCS)

  • Hosted Collaboration Solution for Contact Center

  • Virtualization for Cisco Unified Contact Center Domain Manager

  • Cisco Packaged Contact Center Enterprise (PCCE)

  • Collaboration Use Case Tool

  • Project Workplace
  • Simplified:

    Detailed:

  • Supported Hardware

  • UConUCS TRC Setup Guidance

  • Supported Virtualization Software
  • TAC TechNote #115955 for hardware support and application performance

  • TAC TechNote #113520 for 3rd-party application co-residency

  • At a Glance - Cisco Collaboration Virtualization Support


    The table below is for convenience and is a snapshot summary only. When in doubt or if there is a conflict, check the product details page by clicking on the product name. For a given application, this table only summarizes the indicated version (which is usually the latest version in a Unified Communications System Release Set ). For older versions or unlisted versions, check the product details page by clicking on the product name.


    Calling & Messaging

    (top)

    Cisco Collaboration Application
    (click for product details page and
    older versions)

    Latest Version
    Summarized Here

    Preloaded with
    Business Edition?

    Latest Supported Version of Virtualization Software

    Co-residency Policy

    Supported Hardware (Latest)

    Business Edition Appliances and UC on UCS Tested Reference Configurations

    "Full UC Performance" CPUs
    for
    UC on UCS Specs-based
    or 3rd-party Specs-based

    Cisco Unified Communications Manager
    (CUCM)

    11.5

    Yes

    6.0

    Full

    All

    All

    Cisco Paging Server

    12.0

    Yes

    6.5

    Full

    All

    All

    Cisco Unified Communications Manager -
    Sessions Management Edition
    (SME)

    11.5

    No

    6.0

    Full

    Some - see details page

    All

    Cisco Unified Communications Manager -
    IM & Presence
    (CUCM IM&P)

    11.5

    Yes

    6.0

    Full

    All

    All

    Cisco Unity Connection
    (CUC)

    11.5

    Yes

    6.0

    Full

    All

    All but min GHz varies - see dtetails page

    Cisco Emergency Responder
    (CER)

    11.5

    Yes

    6.0

    Full

    All

    All

    Cisco Unified Attendant Consoles
    (CUAC)

    11.0

    No

    6.0

    Full

    All

    All

    Cisco Expressway
    (Expressway-C, Expressway-E)

    X8.10

    Yes

    6.0

    Full

    All Small/Medium

    All

    Cisco Jabber Guest Server

    10.6

    No

    6.0

    Full

    Most - see details page

    All


    Meeting

    (top)

    Cisco Collaboration Application
    (click for product details page and
    older versions)

    Latest Version
    Summarized Here

    Preloaded with
    Business Edition?

    Latest Supported Version of Virtualization Software

    Co-residency Policy

    Supported Hardware (Latest)

    Business Edition Appliances and UC on UCS Tested Reference Configurations

    "Full UC Performance" CPUs
    for
    UC on UCS Specs-based
    or 3rd-party Specs-based

    Cisco Meeting Server

    2.2

    No

    6.0

    Full

    Most - see details page

    All

    Cisco TelePresence Server Virtual Machine
    (vTS)

    4.4

    Yes

    6.0

    Full

    Some - see details page

    Some - see details page

    Cisco TelePresence Video Communication Server
    (VCS-C and VCS-E)

    X8.10

    Yes

    6.0

    Full

    All for Small/Medium

    All

    Cisco TelePresence Conductor

    XC4.3

    Yes

    6.0

    Full

    All

    All

    Cisco TelePresence Management Suite
    (TMS)

    TMS 15.5
    TMSXE 5.5
    TMSPE 1.10

    Yes

    6.0

    Full

    All

    Most - see details page

    Cisco TelePresence Content Server
    (TCS)

    7.2

    Yes

    6.0

    Full

    Some - see details page

    Most - see details page

    Cisco WebEx Meetings Server
    (WMS)

    2.8

    No

    6.0

    Limited - see details page

    Some - see details page

    All (UCS hardware only)


    Care

    (top)

    Cisco Collaboration Application
    (click for product details page and
    older versions)

    Latest Version
    Summarized Here

    Preloaded with
    Business Edition?

    Latest Supported Version of Virtualization Software

    Co-residency Policy

    Supported Hardware (Latest)

    Business Edition Appliances and UC on UCS Tested Reference Configurations

    "Full UC Performance" CPUs
    for
    UC on UCS Specs-based
    or 3rd-party Specs-based

    Cisco Unified Contact Center Express
    (UCCX)

    11.6

    Yes

    6.5

    Full

    All

    All

    Cisco Unified Work Force Optimization Suite for UCCX
    (WFO for CUCCX)

    11.5

    No

    6.5

    Full

    All

    All

    Cisco Unified IP IVR
    (IP IVR)

    11.6

    Yes

    6.5

    Full

    All

    All

    Cisco Unified Contact Center Enterprise
    (UCCE)

    11.6

    No

    6.5

    Yes - see details page

    Depends on component and deployment model - see details page

    All

    Cisco Unified Intelligence Center
    (CUIC)

    11.6

    No

    6.5

    Full

    Most - see details page

    All

    Cisco Unified Contact Center Management Portal
    (CCMP)

    11.6

    No

    6.5

    Full

    Most - see details page

    All

    Cisco Unified Customer Voice Portal
    (CVP)

    11.6

    No

    6.5

    Full

    Most - see details page

    All

    Cisco Virtualized Voice Browser
    (VVB)

    11.6

    No

    6.5

    Full

    Most - see details page

    All

    Cisco MediaSense

    11.5

    No

    6.0

    Full

    All

    All

    Cisco SocialMiner

    11.6

    No

    6.5

    Full

    Most - see details page

    All

    Cisco Finesse

    11.6

    No

    6.5

    Full

    Most - see details page

    All

    Cisco Enterprise Chat and Email

    11.6

    No

    6.5

    Full

    Most - see details page

    All

    Cisco Unified Email Interaction Manager - Web Interaction Manager

    11.0

    No

    6.0

    Full

    Most - see details page

    All


    Management & Analytics

    (top)

    Cisco Collaboration Application
    (click for product details page and
    older versions)

    Latest Version
    Summarized Here

    Preloaded with
    Business Edition?

    Latest Supported Version of Virtualization Software

    Co-residency Policy

    Supported Hardware (Latest)

    Business Edition Appliances and UC on UCS Tested Reference Configurations

    "Full UC Performance" CPUs
    for
    UC on UCS Specs-based
    or 3rd-party Specs-based

    Cisco Prime Collaboration Provisioning
    (PCP)

    12.3

    Yes

    6.5

    Full

    All

    All

    Cisco Prime Collaboration Assurance
    (PCA)

    11.6

    Yes

    6.0

    Full

    Most -see details page

    Most - see details page

    Cisco Prime Collaboration Deployment
    (PCD)

    11.5

    Yes

    6.0

    Full

    All

    All

    Cisco Prime License Management
    (PLM)

    11.5

    No

    6.5

    Full

    All

    All


    Older Products

    (top)

    Cisco Collaboration Application
    (click for product details page and
    older versions)

    Latest Version
    Summarized Here

    Preloaded with
    Business Edition?

    Latest Supported Version of Virtualization Software

    Co-residency Policy

    Supported Hardware (Latest)

    UC on UCS
    Tested Reference Configurations (TRCs)

    "Full UC Performance" CPUs
    for
    UC on UCS Specs-based
    or 3rd-party Specs-based

    Cisco Unified Presence
    (CUP)

    8.6(4)

    BE6000 8.x only

    5.1

    Full

    All

    All

    Cisco Intercompany Media Engine
    (IME)

    9.0

    No

    5.5

    Full

    All except TRCs of size "Small"

    All

    Cisco Platform Administrative Web Services Management
    (PAWS-M)

    9.1

    No

    6.0

    Full

    All

    All

    Cisco Enterprise License Manager
    (ELM)

    9.1

    No

    6.0

    Full

    All

    All

    Cisco Prime Collaboration Manager

    1.2

    No

    5.0

    Full

    Most see details page

    Most see details page

    Cisco TelePresence Management Server
    (TMS prior to TelePresence Management Suite)

    n/a (hardware product)

    n/a - virtualization not supported (hardware product)

    Cisco TelePresence Exchange
    (CTX)

    1.2

    No

    5.0

    None

    See Release Notes for supported hardware

    Not supported

    Cisco Unified MeetingPlace
    (CUMP)

    8.5

    No

    5.0

    None

    Some - see details page

    Not supported