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End-of-Sale and End-of-Life Announcement for the Cisco IP Communicator

End-of-Life Notice

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Updated:September 25, 2019

Available Languages

Download Options

  • PDF
    (367.4 KB)
    View with Adobe Reader on a variety of devices
Updated:September 25, 2019
 

 

Overview

EOL12344 - Amended

Cisco announces the end-of-sale and end-of-life dates for the Cisco IP Communicator. The last day to order the affected product(s) is September 7, 2018. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

End-of-life milestones

Table 1.             End-of-life milestones and dates for the Cisco IP Communicator

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

March 9, 2018

End-of-Sale Date:
App SW

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

September 7, 2018

Last Ship Date:
App SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

December 6, 2018

End of SW Maintenance Releases Date:
App SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

September 7, 2020

End of New Service Attachment Date:
App SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

September 7, 2020

End of Service Contract Renewal Date:
App SW

The last date to extend or renew a service contract for the product.

December 3, 2021

Last Date of Support:
App SW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

September 30, 2022

HW = Hardware                        OS SW = Operating System Software                       App. SW = Application Software

Product part numbers

Table 2.             Product part numbers affected by this announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

CIPC-CUCIMOC7-MIG=

Migration from Cisco U IP Comm 7 or earlier to CUCIMOC 7.1

See Product Migration Options section for details.

Cisco Jabber

-

CIPC-CUCIMOC8-MIG=

Migration from Cisco U IP Comm 7 or earlier to CUCIMOC 7.1 f

See Product Migration Options section for details.

Cisco Jabber

-

CIPC-UWL

CIPC UWL Bundle

See Product Migration Options section for details.

Cisco Jabber

-

CIPC-UWL-RTU

CIPC UWL Right to Use Certificate

See Product Migration Options section for details.

Cisco Jabber

-

CLNT-IPC-UWL-MIG

Soft Client Conversion to IP Personal Comm - CUWL only

See Product Migration Options section for details.

Cisco Jabber

-

CLNT-IPC7-UWL-MIG

Soft Client Conversion to IP Personal Comm 7.0 - CUWL only

See Product Migration Options section for details.

Cisco Jabber

-

IPC-CLIENT-UWL

IP Communicator for CUWL only

See Product Migration Options section for details.

Cisco Jabber

-

IPC-UCICONN7-MIG=

Migration from Cisco IP Comm 7 or earlier to UCICONNECT 7.1

See Product Migration Options section for details.

Cisco Jabber

-

IPC-UCIMOC8.5-MIG=

Mig from IP Comm to CUCIMOC 8.5 for PUT Only

See Product Migration Options section for details.

Cisco Jabber

-

IPC7-CLIENT-HCS

IP Communication 7.x Client License

See Product Migration Options section for details.

Cisco Jabber

-

IPC7-EA-RTU

IPC 7.x RTU for EA

See Product Migration Options section for details.

Cisco Jabber

-

IPC7-HCS-RTU

IPC 7.x RTU for HCS

See Product Migration Options section for details.

Cisco Jabber

-

IPC8-CLIENT-EA

IP Communication 8.x Client License

See Product Migration Options section for details.

Cisco Jabber

-

IPC8-CLIENT-HCS

IP Communication 8.x Client License

See Product Migration Options section for details.

Cisco Jabber

-

IPC8-CLIENT-UCM

IP Communicator User License for 8.x UCM only

See Product Migration Options section for details.

Cisco Jabber

-

IPC8-CLIENT-UWL

IP Communicator 8.x for CUWL only

See Product Migration Options section for details.

Cisco Jabber

-

IPC8-HCS-RTU

IPC 8.x RTU for HCS

See Product Migration Options section for details.

Cisco Jabber

-

IPC8-UCM-RTU

IPC8 UCM Right to Use Certificate

See Product Migration Options section for details.

Cisco Jabber

-

IPCOMM-UPC8-UPG=

SW Migration from CIPC 2.x/7.x to CUPC 8.x

See Product Migration Options section for details.

Cisco Jabber

-

IPCOMM7-NFR

IP Communicator NFR 7.0 5 unit license

See Product Migration Options section for details.

Cisco Jabber

-

IPCOMM7-NFR=

IP Communicator NFR 7.0 5 unit license

See Product Migration Options section for details.

Cisco Jabber

-

IPCOMM7-UPG=

SW Upgrade from CIPC 2.x to CIPC 7.x

See Product Migration Options section for details.

Cisco Jabber

-

IPCOMM8-B3K1-K9=

IP Communicator 8.x for BE 3K - 1 Pack

See Product Migration Options section for details.

Cisco Jabber

-

IPCOMM8-B3K8-K9=

IP Communicator 8.x for BE 3K - 8 Pack

See Product Migration Options section for details.

Cisco Jabber

-

IPCOMM86-LIC

Cisco IP Communicator 8.6 license

See Product Migration Options section for details.

Cisco Jabber

-

IPCOMM86-MIG-K9=

Cisco IP Communicator 8.6 migration

See Product Migration Options section for details.

Cisco Jabber

-

IPCOMM86-NFR

Cisco IP Communicator 8.6 Not for Resale

See Product Migration Options section for details.

Cisco Jabber

-

IPCOMM86-SW

Cisco IP Communicator 8.6

See Product Migration Options section for details.

Cisco Jabber

-

IPCOMM86-UPG-K9=

Cisco IP Communicator 8.6 upgrade

See Product Migration Options section for details.

Cisco Jabber

-

L-CIPC-UWL-RTU

CIPC UWL RTU

See Product Migration Options section for details.

Cisco Jabber

-

L-IPC8-CLIENT-UWL

IP Communicator 8.x for CUWL only

See Product Migration Options section for details.

Cisco Jabber

-

L-IPCOMM7-CH1=

IP Communicator 7.x and Lic for Cisco UC Mgr 4.x - eDelivery

See Product Migration Options section for details.

Cisco Jabber

-

L-IPCOMM7-SW

Cisco IP Communicator 7.x

See Product Migration Options section for details.

Cisco Jabber

-

L-IPCOMM86-LIC

Cisco IP Communicator 8.6 license

See Product Migration Options section for details.

Cisco Jabber

-

L-IPCOMM86-SW

Cisco IP Communicator 8.6

See Product Migration Options section for details.

Cisco Jabber

-

SW-IPCOMM-50BUN=

Cisco IP Communicator, 50-Unit Bundle

See Product Migration Options section for details.

Cisco Jabber

-

SW-IPCOMM-B5

Cisco IP Communicator - 5-unit bundle (special use)

See Product Migration Options section for details.

Cisco Jabber

-

SW-IPCOMM-E1-BUN

Cisco IP Communicator with CCM UL Bundle

See Product Migration Options section for details.

Cisco Jabber

-

SW-IPCOMM-NFR

IP Communicator NFR 5-unit license

See Product Migration Options section for details.

Cisco Jabber

-

SW-IPCOMM-PROMO-A

IP Communicator Promo

See Product Migration Options section for details.

Cisco Jabber

-

Product migration options

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

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