Cisco UCM Cloud is part of Cisco's cloud calling portfolio and is powered by Cisco's Unified Communications Manager collaboration (CUCM) technology, and is hosted in Cisco's Webex data centers across the globe. The service offers the same familiar CUCM features and user experience providing an ideal migration path to the cloud for enterprise customers.
This enterprise-grade dedicated cloud calling and collaboration solution provides a simplified, enterprise-class migration path for existing on-premises deployments. It is available through a Cisco Collaboration Flex Plan subscription.
Cisco UCM Cloud provides enterprise-class call control, session management, voice, video, messaging, mobility, and conferencing services that are scalable, customizable, reliable, private and highly secure.
A secure and scalable unified messaging and voicemail solution with flexible message access from email inbox, web browser, Webex App, Cisco Jabber, Cisco endpoint, smartphone, or tablet with simple administration.
View dynamically generated presence and securely exchange instant messages between individuals or groups using the Webex App or Cisco Jabber instant messaging client. The client also supports click to call, voice, video, and visual voicemail.
Spin up remote workers efficiently from the cloud, to support a more flexible workplace, using Cisco mobile clients and applications to get better, more productive employee engagement.
Cisco hosted and operated, dedicated customer instance in Cisco Webex data centers.
Migrate to a familiar communications user experience in the cloud, avoiding costly change management and employee retraining.
Extend the value of your Cisco on-premises investments by continuing to use Cisco endpoints and infrastructure.
Utilize existing PSTN service agreements and gateways with flexible delivery options for legacy and SIP-based PSTN services.
Simplify purchasing with a Cisco Collaboration Flex Plan and take advantage of trade-in incentives and migration programs.
UCM Cloud integrates with both on-premises and cloud contact center solutions.
Seamlessly migrate the IT integrations that support your current business workflows.
Deploy Cisco UCM Cloud with Webex Calling, UCM on-premises or 3rd party PBXs for optimized enterprise calling across your entire organization.
Begin planning your migration to Cisco UCM cloud and collaboration services today.
Get cloud, on-premises, and Cisco-hosted collaboration with a per-user based subscription. Mix and match between services as your business evolves.
Improve your ROI with UC experts who can take your solution to the next level.