Cisco Collaboration Flex Plan

One easy purchasing plan for all your collaboration needs

One easy subscription plan for all your collaboration needs

Get cloud, on-premises and hosted collaboration in one user-based subscription, and mix and match between services as your business evolves. Provide meeting, messaging, and calling services for all employees, or simply purchase what you need today, and grow at your own pace. Contract management is easy, with one agreement that includes software, upgrades, and support.

With the Cisco Collaboration Flex Plan you can...

Simplify purchasing

Simplify purchasing

Include meeting, messaging, and calling capabilities, all in one agreement.

Enhance flexibility

Enhance flexibility

Use the plan to mix and match between cloud and on-premises services.

Streamline budgets

Streamline budgets

The user-based opex model makes budgeting predictable.

Find the best subscription plan for you

With the Flex Plan, you can choose the right subscription based on your business size and needs. Each option includes technical support.

Cisco Enterprise Agreement

Gain maximum value by enabling services for everyone in your organization.

Active User

Purchase meetings based on usage. Anyone can host a meeting, and you only pay for those who use the service.

Named User

Provide calling services to individuals, teams or departments. Your purchase is based on the number of users who need the service. Grow at your own pace.

Technical support services

Choose from three Software Support Services (SWSS) levels designed to  help resolve any problems, while promoting success and adoption.


We include basic support with every Cisco Collaboration Flex Plan purchase. It includes entry-level technical support services.


Enjoy faster response times and direct access to subject matter experts. This level includes adoption services.


We designate a support manager who learns your environment. You gain the shortest response times and highest level of adoption services.

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