Cisco Collaboration Systems Release

The Center of Cisco Collaboration Services

Cisco Collaboration Systems Releases (CSRs) provide a comprehensive set of unified communications infrastructure, applications, and endpoints. Together, they are designed and validated to deliver a superior user experience, and to simplify deployment decisions.

CSR 12.5 is the latest in the ongoing evolution of Cisco's portfolio of collaboration products and solutions. CSR 12.5 continues Cisco's focus on key qualities that matter: user experience, simplicity, security, and integration with Webex cloud collaboration services. CSR12.5 highlights include:

Enhanced mobile experiences

Media path optimization. In Cisco Jabber mobile-mobile calls, media travels between the devices without "hairpinning" to Cisco Expressway. The result is lower latency for an improved user experience, and more efficient utilization of your resources.

Jabber mobile persistent chat. Chat rooms remain available, even when all participants have exited the room. This capability is now supported with Jabber Mobile clients.

Jabber multiline for mobile and remote access (MRA). This feature extends Jabber's support of multiple lines to users outside your firewall.

Cisco Webex Teams interoperability

Interoperability between Cisco Webex Teams users and Cisco Jabber users via Cisco Unified Communications Manager IM & Presence Service. Using the IM&P Service, Webex Teams and Jabber users can IM each other.

Presence translation. This feature allows the Presence status of Webex Teams users to be reflected in the user interface seen by Jabber users.

Jabber team messaging mode is a new Jabber operating mode in which the user can get a subset of Webex Teams messaging features delivered by Jabber. This mode includes persistent 1:1 messaging, support for Spaces, and file support.

Security and compliance

Cipher control. In the prior Collaboration Systems Release, support for the industry standard Transport Layer Security (TLS 1.2) was added, together with the ability to disable earlier, less secure versions of TLS. With CSR 12.5, the system administrator has the ability to select the specific ciphers used to meet a company's security guidelines.

Audio call forking to multiple recording / media appliances. This feature supports customers' compliance with the Markets in Financial Instruments Directive (MiFID II) requirements and can also enable new use cases such as speech analytics.

Simplified administration

One-touch streamlined upgrade. Utilizing capabilities such as a one-touch pre-upgrade check, a one-touch cluster-wide upgrade, and a one-touch cluster-wide reboot users can simplify and accelerate the upgrade process.

Streamlined Jabber configuration management. This upgrade supports Jabber configuration templates and eliminates the need for XML file uploads

Simplified, secure activation of phones. This feature uses activation codes to register phones, reducing administrative costs while maintaining security*.

Provisioning of video endpoints** via Unified Communications Manager. This advancement simplifies migration from VCS to UCM for call control, thus making endpoint maintenance easier.

Cisco Headset management enhancements.** With this innovation, system administrators can manage headset user-profile templates, perform firmware updates, and query inventory status from Unified Communications Manager.

* activation code onboarding of phones over Mobile and Remote Access (MRA) will require a future Service Update (SU) to Unified Communications Manager 12.5 and future 7800/8800 series IP phones firmware.

**requires a future Service Update (SU) of Unified Communications Manager 12.5

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