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Tutorial Title
 
1 Cisco Service Expert Program Curriculum Overview
2 The Importance of Service
3 Cisco.com Online Tools and Resources
4 Technical Assistance
5 Software Support
6 Hardware Replacement
7 Technical Support Service Portfolio
8 Partner Technical Support Services
9 The Value Selling Approach
10 Cisco SMB Support Assistant
11 Sales Tools and Processes
  12 Business Tools and Processess
  13 Next Steps
Introduction
Course Evaluation
Cisco Service Expert Program
Conclusion
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Module 13: Next Steps

Cisco Service Expert Program

Once the Certification.net Login page displays, new users are again reminded to create a user account.

Returning or registered users should follow the steps below to continue:

1.
   Enter your e-mail address in the E-mail field.
2.
   Enter your password in the Password field.
3.
   Click the Continue button to proceed.

 

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