| You are on your way to a meeting with Sam
Sadaka, the IT Director at ACME Solutions. You’ve been
trying to get an audience with Sam for several months now
to discuss developing a service strategy to support his network,
and were finally able to convince him to participate in an
initial meeting with you to learn more about your company’s
service offerings.
Your goal is to educate Sam on the SMARTnet service program
that your company offers through the Cisco Brand Resale program.
You’re hoping that you can convince him to purchase
a SMARTnet service contract as a first step in protecting
his company’s network investment.
You extend your hand as you walk into Sam’s office
and say:
“Thanks so much for taking the time to meet with me
today Sam, I really appreciate it.”
Sam replies:
“Well, you certainly have been persistent, and I have
to admit I’m curious to learn more about how some of
your offerings may be able to both protect our network and
optimize its performance.”
How should you proceed?
|
