思科 IP 电话 8800 系列

产品手册和产品信息

产品手册

• Cisco IP Phone 8800 Series with Multiplatform Phone Firmware Data Sheet 06-Jun-2025
• Cisco IP Phone 8861 Data Sheet 06-Jun-2025
• Cisco IP Phone 8851NR Data Sheet 06-Jun-2025
• Cisco IP Phone 8851 Data Sheet 06-Jun-2025
• Cisco IP Phone 8811 Data Sheet 06-Jun-2025
• Cisco IP Phone 8841 Data Sheet 06-Jun-2025
• Cisco IP Conference Phone 8832 Data Sheet 26-Mar-2025
• Cisco Video Phone 8875 Data Sheet 12-Mar-2025
• Cisco IP Phone 8845 Data Sheet 20-Dec-2021
• Cisco IP Phone 8865 Data Sheet 19-Dec-2021
• Cisco IP Phone 8865 Key Expansion Module Data Sheet 03-Feb-2021
• Cisco IP Phone 8851/61 Key Expansion Module Data Sheet 03-Feb-2021
• Cisco Wireless IP Phone 8821 Data Sheet 29-Jun-2020
• Cisco Wireless IP Phone 8821-EX Data Sheet 04-Mar-2020
• Cisco Unified IP Conference Phone 8831 Data Sheet 04-Jan-2019
• Cisco IP Phone 8800 Key Expansion Module Data Sheet 11-Oct-2017
• Cisco IP Phone 8865NR Data Sheet 02-Feb-2017

生命周期终止和销售终止通知

• English

  • End-of-Sale and End-of-Life Announcement for the Cisco Video Phone 8865 14-May-2025
  • End-of-Sale and End-of-Life Announcement for the Cisco 8821 Wireless Phone Desktop Charger Power Supplies 25-Sep-2024
  • End-of-Sale and End-of-Life Announcement for the Cisco Wireless IP Phone 8821 and Charging Accessories 14-Dec-2025
  • End-of-Sale and End-of-Life Announcement for the Cisco Video Phone 8845 06-Mar-2024
  • End-of-Sale and End-of-Life Announcement for the Cisco CP-8821 Phone (EX version) 28-Aug-2023
  • End-of-Sale and End-of-Life Announcement for the Cisco Select IP Conference Phone 8831 for on-premise and accessories 19-Dec-2019
  • End-of-Sale and End-of-Life Announcement for the Cisco IP Conference Phone 8831 for on-premise and accessories 08-Apr-2019
  • End-of-Sale and End-of-Life Announcement for the Cisco CP-BEKEM-K9= and CP-BEKEM-W= 03-Oct-2018

安全公告

安全公告、响应和通知

• Cisco IP Phones Call Log Information Disclosure Vulnerability 18-Jun-2020
• Cisco IP Phone Remote Code Execution and Denial of Service Vulnerability 03-May-2020
• Cisco IP Phones Web Server Remote Code Execution and Denial of Service Vulnerability 16-Apr-2020
• Key Negotiation of Bluetooth Vulnerability 13-Aug-2019
• Cisco IP Phone 7800 and 8800 Series Session Initiation Protocol Denial of Service Vulnerability 03-Jul-2019
• Cisco IP Phone 7800 Series and 8800 Series Session Initiation Protocol XML Denial of Service Vulnerability 01-May-2019
• Cisco IP Phone 8800 Series Authorization Bypass Vulnerability 20-Mar-2019
• Cisco IP Phone 8800 Series Cross-Site Request Forgery Vulnerability 20-Mar-2019
• Cisco IP Phone 7800 Series and 8800 Series Remote Code Execution Vulnerability 20-Mar-2019
• Cisco IP Phone 8800 Series File Upload Denial of Service Vulnerability 20-Mar-2019
• Cisco IP Phone 8800 Series Path Traversal Vulnerability 20-Mar-2019
• Cisco IP Phone 7800 and 8800 Series Cisco Discovery Protocol and Link Layer Discovery Protocol Denial of Service Vulnerability 20-Feb-2019
• Cisco IP Phone 8800 Series Arbitrary Script Injection Vulnerability 09-Jan-2019
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016 02-Jan-2019
• Cisco Unified IP Phone Software Denial of Service Vulnerability 06-Jun-2018

问题信息通告（Field Notice）

• Applicable to Multiple Models

  • Field Notice: FN74296 - Migration to MPP Firmware: Important Information for Cisco IP Phone 8800 Series - Configuration Change Recommended 30-Sep-2025
  • Field Notice: FN74094 - Ending Support for CSR Signing on Cisco CDA (Customer Device Activation) service – Product Migration or Configuration Updates Required - Workaround Provided 09-Aug-2024
  • Field Notice: FN - 72593 - Expiring Manufacturer Installed Certificate in Multiplatform Phones - Configuration Change Recommended 31-Aug-2023
  • Field Notice: FN - 70546 - Webex Calling (formerly Spark Call) Does Not Work With HW V15 or Later 8811/8841/8851/8861 and HW V20 or Later 7821/7841/7861 IP Phones - Replace on Failure 18-Aug-2023
  • Field Notice: FN - 72302 - Cisco IP Phones Might Fail to Operate Correctly Due to a New Manufacturer Installed Certificate - Configuration Change Recommended 07-Jun-2023
  • Field Notice: FN - 72222 - End of CDA/EDOS Support for Earlier Firmware - Software Upgrade Recommended 09-Jun-2022
  • Field Notice: FN - 70496 - Cisco IP Phones Might Fail to Operate Correctly Due to Expired Manufacturer Installed Certificate - Configuration Change Recommended 27-Apr-2020
  • Field Notice: FN - 64274 - CP-8821 Fails in Wireless LAN Infrastructures - Software Upgrade Recommended 22-Mar-2018
  • Field Notice: FN - 70047 - CP-8821 - IP Phone Displays "MIC not installed" Error Message - Workaround Provided 30-Nov-2017

• Cisco 8832 IP 会议电话

  • Field Notice: FN - 72583 - Unable to Downgrade Cisco Multiplatform IP Conference Phone 8832 to Pre-12.0.2 Version - Software Upgrade Recommended 30-May-2023

• Cisco Wireless IP Phone 8821

  • Field Notice: FN - 70519 - Cisco Wireless IP Phone 8821 Firmware Release 11.0(5) Might Cause Battery Swelling - Software Upgrade Recommended 18-Aug-2023
  • Field Notice: FN - 70173 - CP-8821 - Potential Battery and Battery Compartment Gasket Damage - Workaround Provided 23-Jun-2023

• 思科统一 IP 会议电话 8831

  • Field Notice: FN - 72366 - CP-8831: QuoVadis Root CA 2 Decommission Might Cause SIP and HTTPS Handshakes to Fail - Product Migration Required 01-Mar-2022
  • Field Notice: FN - 64071 - CP-8831 DCU (Keypad) Problems - Software Upgrade Recommended 14-Jan-2019
  • Field Notice: FN - 63899 - CP-8831 Radio Frequency Issue - Workaround Provided 17-May-2018
  • Field Notice: FN - 64185 - Cisco Phone 8831 - DECT Compliance Issue in Select Markets Outside North America - New Configuration, Firmware Update, or Replacement Required 24-Oct-2016
• Field Notice: FN - 70229 - Cisco Unified IP Conference Phone 8831 - One-Way Audio With Firmware Release 10.3(1)SR4 - Software Upgrade Recommended 28-Jun-2018
• Field Notice: FN - 64138 - IP Phones Freeze, Reboot, and Disconnect from the VPN After Software Upgrade - Firmware Upgrade Required 01-Jul-2016
• Field Notice: FN - 63999 - Cisco IP Conference Station 8831 Series Locally Significant Certificate (LSC) Issue - Software Upgrade Required 28-Sep-2015

版本和兼容性

兼容性信息

• Cisco IP Phone 8800 Series Compatibility 16-Aug-2024

版本说明

• Cisco IP Phone 8800 Release Notes for Firmware Release 14.4(1)SR1 28-Jan-2026
• Cisco IP Conference Phone 8832 Release Notes for Firmware Release 14.4(1)SR1 28-Jan-2026
• Cisco IP Conference Phone 8832 Release Notes for Firmware Release 14.4(1) 25-Sep-2025
• Cisco Wireless IP Phone 8821 and 8821-EX Release Notes for Firmware Release 11.0(6)SR7 17-Sep-2025
• Cisco IP Phone 8800 Release Notes for Firmware Release 14.3(1)SR3 22-May-2025
• Cisco IP Conference Phone 8832 Release Notes for Firmware Release 14.3(1)SR3 22-May-2025
• Cisco IP Phone 8800 Release Notes for Firmware Release 14.3(1)SR2 18-Mar-2025
• Cisco IP Conference Phone 8832 Release Notes for Firmware Release 14.3(1)SR2 18-Mar-2025
• Cisco Wireless IP Phone 8821 and 8821-EX Release Notes for Firmware Release 11.0(6)SR6 19-Feb-2025
• Cisco IP Phone 8800 Release Notes for Firmware Release 14.3(1)SR1 28-Nov-2024
• Cisco IP Conference Phone 8832 Release Notes for Firmware Release 14.3(1)SR1 28-Nov-2024
• Cisco IP Phone 8800 Release Notes for Firmware Release 14.4(1) 25-Sep-2024
• Cisco IP Phone 8800 Release Notes for Firmware Release 14.3(1) 10-Sep-2024
• Cisco IP Conference Phone 8832 Release Notes for Firmware Release 14.3(1) 10-Sep-2024
• Cisco IP Phone 8800 Release Notes for Firmware Release 14.2(1)SR3 10-Jul-2024

参考

技术参考

• Accessibility Features for the Cisco IP Phone 8800 Series 19-Nov-2025
• Accessibility Features for the Cisco IP Conference Phone 8832 22-Jan-2025
• Certificate Authority Trust List 26-Feb-2020 (PDF - 353 KB)
• Cisco Wireless IP Phone 8821 Support for Third-Party Cases and Covers 20-Dec-2018 (PDF - 192 KB)
• Cisco Unified IP Conference Phone 8831 Accessibility Features 09-Aug-2017

许可信息

• Open Source Used In Cisco IP Conference Phone 8832 Release 12.1(1) 14-May-2018 (PDF - 1 MB)
• Open Source Licensing Information for Cisco IP Phone 8800 Series Firmware Release 12.1(1) 26-Mar-2018 (PDF - 2 MB)
• Open Source Used In Cisco IP Conference Phone 8832 Release 12.0(1) SR2 16-Nov-2017 (PDF - 1 MB)
• Open Source Licensing Information for Cisco IP Phone 8800 Series Firmware Release 12.0(1) 16-Aug-2017 (PDF - 1 MB)
• Open Source Used In Cisco IP Conference Phone 8832 Release 12.0(1) 01-Aug-2017 (PDF - 1 MB)
• Cisco IP Phone 8800 Series for Multiplatform Phones Open Source License 11.0(1) 19-Jun-2017 (PDF - 1 MB)
• Cisco IP Phone 8800 Series for Multiplatform Phones Open Source License 11.0(0) 28-Mar-2017 (PDF - 1 MB)
• Open Source Licensing Information for Cisco IP Phone 8800 Series Firmware Release 11.7(1) 26-Jan-2017 (PDF - 1 MB)
• Cisco IP Phone 8800 Series Multiplatform Phones Open Source License for Firmware Release 10.4(1) 25-Aug-2016 (PDF - 1 MB)
• Cisco Wireless IP Phone 8821 Open Source License for Firmware Release 11.0(2) 20-Jun-2016 (PDF - 1 MB)
• Cisco IP Phone 8800 Series Open Source License for Firmware Release 11.5(1) 03-Jun-2016 (PDF - 1 MB)
• Cisco IP Phone 8845 and 8865 Series Open Source License for Firmware Release 11.5(1) 04-May-2016 (PDF - 1 MB)
• Cisco IP Phone 8800 Series for Third-Party Call Control Open Source License for Firmware Release 10.3(1) 12-Jan-2016 (PDF - 1 MB)
• Cisco IP Phone 8800 Series Open Source License for Firmware Release 11.0(1) 17-Nov-2015 (PDF - 1 MB)
• Cisco IP Phone 8800 Series Open Source License for Firmware Release 10.3(2) 13-Jul-2015 (PDF - 1 MB)

设计

设计技术说明

• Applicable to Multiple Models

  • Cisco IP电话7800系列多平台电话和Cisco IP电话8800系列多平台电话常见问题(FAQ) 12-Dec-2018
  • 思科IP电话8800系列的比较表 12-Dec-2018
  • 了解思科IP电话8800系列多平台电话 23-Aug-2017

设计指南

• Cisco IP Phone 8861 and 8865 Series WLAN Deployment Guide 15-Apr-2025 (PDF - 31 MB)
• Cisco Wireless IP Phone 8821 and 8821-EX Solution Compatibility Matrix 12-Jan-2024
• Cisco IP Conference Phone 8832 WLAN Deployment Guide 24-Oct-2023 (PDF - 29 MB)
• Cisco Wireless IP Phone 8821 and 8821-EX Deployment Guide 06-Sep-2018 (PDF - 22 MB)

安装和升级

安装和升级技术说明

• Applicable to Multiple Models

  • 通过Web浏览器命令升级思科IP电话7800和8800多平台系列的固件 25-Feb-2020
  • 通过升级规则升级7800和8800系列多平台电话的固件 19-Feb-2020
  • 在思科IP电话8800系列多平台电话上安装密钥扩展模块 31-Oct-2017

• Cisco 8861 IP 电话

  • 将思科IP电话8861连接到无线网络 28-Jul-2017

• Cisco Video Phone 8875

  • 思科视频电话8875的零日设置 01-Nov-2022
• 将企业电话转换为使用Webex呼叫 29-Aug-2022

安装和升级指南

• Cisco Video Phone 8875

  • Cisco Video Phone 8875 Quick Start Guide 18-Oct-2022
• Regulatory Compliance and Safety Information - Cisco IP Phone 8800 Series 30-Mar-2025 (PDF - 3 MB)
• Regulatory Compliance and Safety Information - Cisco Video Phone 8875 and 8875NR Information sur la réglementation de la conformité et de sécurité-Cisco Video Phone 8875 and 8875NR 03-Aug-2022 (PDF - 3 MB)
• Cisco IP Phone 8800 Series Regulatory Compliance and Safety Information 20-Dec-2021 (PDF - 3 MB)
• 8800-IP-Phone-Installation-Guide 22-Nov-2021 (PDF - 561 KB)
• Cisco IP Conference Phone 8832 Regulatory Compliance and Safety Information 23-Nov-2017 (PDF - 2 MB)
• Cisco Wireless IP Phone 8821 and 8821-EX Regulatory Compliance and Safety Information 15-Jul-2016 (PDF - 3 MB)
• Cisco IP Phone 8800 Series Installation Guide 17-May-2016 (PDF - 152 KB)

配置

编程指南

• Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones 16-Jan-2026

配置示例和技术说明

• 删除MPP设备中保存的用户密码 24-Nov-2023
• 在Webex呼叫中注册的MPP电话中配置调试级别 25-Aug-2022
• 阻止思科IP电话8800系列多平台电话上的匿名呼叫 25-Feb-2020
• 在思科IP电话7800或8800系列多平台电话上配置亮度显示设置 25-Feb-2020
• 在思科IP电话7800或8800系列多平台电话上配置免打扰(DND)功能 21-Feb-2020
• 在8800系列MPP电话上设置语言 20-Feb-2020
• 通过CLI配置交换机上的组播属性 13-Dec-2018
• 通过 CLI 配置交换机的 STP 设置 13-Dec-2018
• 在思科IP电话8800系列多平台电话上分配软键 12-Dec-2018
• 在思科IP电话8800系列多平台电话上管理个人目录的联系人 12-Dec-2018
• 在RV34x路由器上配置DHCP WAN设置 12-Dec-2018
• 在RV34x路由器上配置静态IP WAN设置 12-Dec-2018
• 在Cisco 7800或8800系列多平台电话按键扩展模块上添加呼叫保留 12-Dec-2018
• 在FindIT网络探测功能上配置设备凭证 12-Dec-2018
• 在思科IP电话7800系列或8800系列多平台电话上配置TR-069 12-Dec-2018

维护和运行

最终用户指南

• Applicable to Multiple Models

  • Cisco 8800 系列 IP 电话用户手册 16-Dec-2025
  • Cisco IP Phone 8800 Series Quick Start Guide 30-Apr-2020 (PDF - 356 KB)
  • 适用于 Cisco Unified Communications Manager 的 Cisco 7800 和 8800 IP 电话系列配件指南 24-Apr-2020
  • Cisco Wireless IP Phone 8821 and 8821-EX Quick Start Guide 04-Jul-2016 (PDF - 288 KB)

• Cisco 8832 IP 会议电话

  • Cisco 8832 IP 会议电话用户手册 24-Apr-2020
  • Cisco IP Conference Phone 8832 Quick Start Guide 15-Aug-2017 (PDF - 173 KB)

• Cisco Video Phone 8875

  • Cisco Video Phone 8875 User Guide 18-Oct-2022

• Cisco Wireless IP Phone 8821

  • Cisco 882x 系列无线 IP 电话配件指南 21-Aug-2020
  • Cisco 8821 和 8821-EX 无线 IP 电话用户指南 01-May-2020

• 思科无线 IP 电话 8821-EX

  • Cisco Wireless IP Phone 882x Series Accessory Guide 12-Jan-2024
  • Cisco Wireless IP Phone 8821 and 8821-EX User Guide 01-May-2020

• 思科统一 IP 会议电话 8831

  • Cisco Unified IP Conference Phone 8831 and 8831NR User Guide for Cisco Unified Communications Manager 11-May-2020
  • Cisco Unified IP Conference Phone 8831 and 8831NR Quick Reference Guide 08-Sep-2016 (PDF - 207 KB)

维护和操作技术说明

• 8875触摸屏显示与导航 26-Oct-2022
• 使用键盘重置思科视频电话8875 10-Oct-2022
• 思科视频电话8875中的USB端口 04-Oct-2022
• 思科视频电话8875中的电容式触摸指示灯 03-Oct-2022
• 了解思科视频电话8875 28-Sep-2022
• 排查并清理IP电话叉簧 12-Jan-2022
• Cisco IP电话清洁指南 24-Nov-2021
• 在思科IP电话7800或8800系列多平台电话上设置密码 12-Dec-2018
• 将思科IP电话7800或8800系列多平台电话重置为默认设置 12-Dec-2018
• 将思科IP电话7800系列和思科IP电话8800系列重置为默认设置 12-Dec-2018
• 在思科IP电话8800系列多平台电话上设置会议呼叫 10-Dec-2018
• 报告思科IP电话8800系列多平台电话上的电话问题 29-Nov-2018
• 在思科IP电话7800或8800系列多平台电话上根据呼叫历史记录创建联系人 16-Jan-2018
• 在思科IP电话8800系列多平台电话上启用自动应答页面 06-Jan-2018
• 如何在Cisco IP电话7800和8800多平台系列上执行远程出厂重置 05-Jan-2018

维护和操作指南

• Applicable to Multiple Models

  • 适用于 Cisco Unified Communications Manager 的 Cisco 8800 系列 IP 电话管理指南 15-Dec-2025
  • 用于 Cisco Unified Communications Manager 的 Cisco 8821 和 8821-EX 无线 IP 电话管理指南 04-Mar-2022

• Cisco 8832 IP 会议电话

  • 适用于 Cisco Unified Communications Manager 的 Cisco 8832 IP 会议电话管理指南 08-Jan-2026

• Cisco Video Phone 8875

  • Cisco Video Phone 8875 Help for Users and Administrators (On-Premises) 18-Oct-2022

• 思科统一 IP 会议电话 8831

  • Cisco Unified IP Conference Phone 8831 and 8831NR Administration Guide 10-Jul-2020

故障排除

故障排除技术说明

• Applicable to Multiple Models

  • 从CP-8821无线电话收集日志 19-Jul-2021
  • 排除CP-8821无线电话故障 19-Jul-2021
  • 如何让您的8821/792x无线电话可靠地运行 22-Apr-2021
  • 思科8821无线电话故障排除 08-Apr-2020
  • 验证Cisco IP电话8800系列多平台电话上的802.1X状态 12-Dec-2018
  • 如何获得您的8821/792x可靠执行无线的电话 20-Jul-2018
  • 如何获得您的8821/792x可靠执行无线的电话 20-Jul-2018

• Cisco 8861 IP 电话

  • SG500XG-8F8T-K9-NA:大量丢弃的数据包 12-Dec-2018
  • Sx550X、Sx350X、Sx250:PSE将为Catalyst PSE端口供电 12-Dec-2018

• Cisco Wireless IP Phone 8821

  • 排除8821 IP电话显示“MIC Not Installed（MIC未安装）”错误故障 — 已解决 24-Apr-2018
• 收集78XX和88XX IP电话的协作终端PRT文件 06-May-2024
• 如何从Cisco IP电话下载证书 08-Aug-2019
• 思科IP电话固件支持策略 08-Jun-2019
• 使用Cisco IP电话7800/8800系列的CLI调试输出排除单向音频问题 11-Sep-2018
• 在8831系列IP电话上执行硬出厂重置 12-Jul-2018
• 排除思科电话7800/8800系列间歇性注册问题 10-Nov-2016

资料

宣传册

• Cisco IP Phone Portfolio Brochure 08-Nov-2017 (PDF - 7 MB)

白皮书

• Cisco IP Phone 7800 and 8800 Series Security Overview White Paper 11-Jul-2022 (PDF - 856 KB)
• Cisco IP Conference Phone 8832 Deployment Guide 29-Aug-2018
• Report - Listening Test on Teleconference Devices 22-Jul-2018 (PDF - 4 MB)

销售资源

• Convert Cisco 7800 and 8800 series IP phones between Enterprise and MPP Firmware 21-Dec-2024