1

Visual message-waiting indicator (handset)

This lighted strip is visible from all angles. Your phone also provides an audible message-waiting indicator.

To change the light or the audible voice-message indicator, sign in to the phone support pages and access the message-indicator settings. You can change each setting to on or off.

Your administrator can also change your settings.

2

Visual notification of phone state

• Toggle the Mute and Speakerphone buttons on and off to indicate the phone state.

• Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit.

• Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

3

Adjustable ringtone, pitch, and volume

• Select Applications > Preferences.

• Adjust the volume level for the phone ring. While the handset is in the cradle and the headset and speakerphone buttons are off, press Volume to raise or lower the volume.

Your administrator can also change your settings.

4

Inline-amplifier support (handset)

Cisco IP Phone handsets support third-party inline amplifiers. You attach an amplifier to the handset and cord and it sits between the handset and the IP phone.

5

Hearing aid compatible (HAC) handset

Supports these accessibility features:

• Hearing-aid compatible.

• Magnetic coupling of the hearing aid.

• Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA).

• Section 508 loudness requirements, which are met by using industry-standard inline handset amplifiers.

6

Acoustic coupled TTY and TDD support (handset)

Cisco IP Phones support these TTY and TDD features:

• Acoustic or direct connect TTYs from industry-leading manufacturers.

• Real-time text transmission over phone lines.

• Hearing and voice carry over phones (HCO/VCO).

• VoIP network operating at G.711.

For information about setting up TTY, contact your administrator.

1

Visual message-waiting indicator (handset)

This lighted strip is visible from all angles. Your phone also provides an audible message-waiting indicator.

To change the light or the audible voice-message indicator, sign in to the phone support pages and access the message-indicator settings.

Your administrator can also change your settings.

2

Visual notification of phone state

• Toggle the Mute and Speakerphone buttons on and off to indicate the phone state.

• Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit.

• Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

3

Adjustable ringtone, pitch, and volume

• Select Applications > User preferences > Ringtone

• Adjust the volume level for the phone ring. While the handset is in the cradle and the headset and speakerphone buttons are off, press Volume to raise or lower the volume.

Your administrator can also change your settings.

4

Inline-amplifier support (handset)

Cisco IP Phone handsets support third-party inline amplifiers. You attach an amplifier to the handset and cord and it sits between the handset and the IP phone.

5

Hearing aid compatible (HAC) handset

Supports these accessibility features:

• Hearing-aid compatible.

• Magnetic coupling of the hearing aid.

• Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA).

• Section 508 loudness requirements, which are met by using industry-standard inline handset amplifiers.

6

Acoustic coupled TTY and TDD support (handset)

Cisco IP Phones support these TTY and TDD features:

• Acoustic or direct connect TTYs from industry-leading manufacturers.

• Real-time text transmission over phone lines.

• Hearing and voice carry over phones (HCO/VCO).

• VoIP network operating at G.711.

For information about setting up TTY, contact your administrator.

1

High-contrast visual and audible alert of an incoming call

Alerts you to an incoming call. The handset light strip flashes during incoming calls and stays lit when a voicemail message is received.

2

Line, feature, and session buttons on the Cisco IP Phone

• Line and feature buttons are to the left of the LCD. Session buttons are to the right of the LCD.

• For locales that read right to left, such as Arabic, session buttons are on the left and the line and feature buttons are on the right.

Use line buttons to start, answer, or switch to a call on a particular line.

Features, such as speed dial, line status, privacy, do not disturb (DND), and service URLs, can be assigned to feature buttons.

Your administrator sets up programmable feature buttons on your phone.

Use session buttons to perform tasks, such as answering a call or resuming a held call.

Colors indicate your phone's status:

• Green, steady—Active call or two-way intercom call.

• Green, flashing—Held call.

• Amber, steady—Privacy in use, one-way intercom call, DND active, or signed in to a hunt group.

• Amber, flashing—Incoming call or reverting call.

• Red, steady—Remote line in use (shared line or line status).

• Red, flashing—Remote line on hold.

3

Back-lit color LCD screen on the Cisco IP Phone

• The Cisco IP Phone 8811 has a grayscale LCD with adjustable contrast.

Allows you to adjust your phone screen's brightness.

4

Softkeys

• These are large buttons just below the LCD.

Provide access to special functions. The functions are displayed on the LCD.

5

Navigation Cluster (includes the Navigation ring and the Select button)

• The Navigation cluster is located just above the keypad.

• Back button to the left of the Navigation cluster

• Release button to the right of the Navigation cluster

Use the Navigation ring to move up, down, left, and right in the phone LCD. The Select button is in the center of the Navigation cluster.

Use the Back button to return to the previous screen or menu.

Use the Release (End Call) button to end a call or session.

6

Messages button, Applications button, and Contacts button

• These three large buttons are located to the left of the keypad.

• In this group of buttons, the Messages button is the single button in the top row. Below the Messages button, the Applications button is on the left, and the Contacts button is on the right.

Allow you to easily access your messages, applications, and contacts.

7

Hold button, Transfer button, and Conference button

• These three large buttons are located to the right of the keypad.

• In this group, the Hold button is the single button in the top row. Below the Hold button, the Transfer button is on the left, and the Conference button is on the right.

Allow you to use these functions on your phone.

8

Volume key

• This key is located at the bottom left of the phone.

Allows you to increase or decrease the ring volume or the sound through the handset, headset, or speakerphone.

Press the right side of the rocker key to increase the volume; press the left side of the rocker key to decrease the volume.

9

Standard 12-key layout

Allows you to use existing or familiar key positions. Key 5 has a nib.

10

Headset, Speakerphone, and Mute buttons

• These buttons are located on the bottom right of the phone.

• In this group, the Mute button is the single button in the bottom row. Above the Mute button, the Headset button is on the left, and the Speakerphone button is on the right.

Provide audible notification of the phone state:

• Toggle the Headset, Mute, and Speakerphone buttons on and off to indicate the phone state.

• Use the Headset button to toggle the headset on. When the headset is on, the button is lit. Pick up the handset or select Speakerphone to leave headset mode.

• Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit. When you turn on Mute, your phone beeps once; when you turn off Mute, your phone beeps twice.

• Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

1

High-contrast visual and audible alert of an incoming call

Alerts you to an incoming call. The handset light strip flashes during incoming calls and stays lit when a voicemail message is received.

2

Programmable feature buttons and line buttons

Feature and line buttons, located on either side of the screen, give you access to phone features and phone lines.

• Feature buttons—Used for features such as Speed dial or Call pickup, and to view your status on another line.

• Line buttons—Used to answer a call or resume a held call. When not used for an active call, used to initiate phone functions, such as the missed calls display.

Colors indicate your phone's status:

• Green, steady LED—Active call or two-way intercom call

• Green, flashing LED—Held call

• Amber, steady LED—Privacy in use, one-way intercom call, Do Not Disturb (DND) active, or logged into a Hunt Group

• Amber, flashing LED—Incoming call or reverting call

• Red, steady LED—Remote line in use (shared line or Line Status)

• Red, flashing LED—Remote line on hold

3

Back-lit color LCD screen on the Cisco IP Phone

• The Cisco IP Phone 8811 has a grayscale LCD with adjustable contrast.

Allows you to adjust your phone screen's brightness.

4

Softkeys

• These are large buttons just below the LCD.

Provide access to special functions. The functions are displayed on the LCD.

5

Navigation Cluster (includes the Navigation ring and the Select button)

• The Navigation cluster is located just above the keypad.

• Back button to the left of the Navigation cluster

• Release button to the right of the Navigation cluster

Use the Navigation ring to move up, down, left, and right in the phone LCD. The Select button is in the center of the Navigation cluster.

Use the Back button to return to the previous screen or menu.

Use the Release (End Call) button to end a call or session.

6

Messages button, Applications button, and Contacts button

• These three large buttons are located to the left of the keypad.

• In this group of buttons, the Messages button is the single button in the top row. Below the Messages button, the Applications button is on the left, and the Contacts button is on the right.

Allow you to easily access your messages, applications, and contacts.

7

Hold button, Transfer button, and Conference button

• These three large buttons are located to the right of the keypad.

• In this group, the Hold button is the single button in the top row. Below the Hold button, the Transfer button is on the left, and the Conference button is on the right.

Allow you to use these functions on your phone.

8

Volume key

• This key is located at the bottom left of the phone.

Allows you to increase or decrease the ring volume or the sound through the handset, headset, or speakerphone.

Press the right side of the rocker key to increase the volume; press the left side of the rocker key to decrease the volume.

9

Standard 12-key layout

Allows you to use existing or familiar key positions. Key 5 has a nib.

10

Headset, Speakerphone, and Mute buttons

• These buttons are located on the bottom right of the phone.

• In this group, the Mute button is the single button in the bottom row. Above the Mute button, the Headset button is on the left, and the Speakerphone button is on the right.

Provide audible notification of the phone state:

• Toggle the Headset, Mute, and Speakerphone buttons on and off to indicate the phone state.

• Use the Headset button to toggle the headset on. When the headset is on, the button is lit. Pick up the handset or select Speakerphone to leave headset mode.

• Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit. When you turn on Mute, your phone beeps once; when you turn off Mute, your phone beeps twice.

• Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

1

Lighted buttons

Allow you to access the following features:

• Phone lines and intercom lines (line buttons)

• Speed-dial numbers (speed-dial buttons, including the speed-dial line status feature)

• Web-based services, such as a personal address book

• Phone features, such as privacy

Indicate your phone's status:

• Green, steady—Active call or two-way intercom call

• Green, flashing—Held call

• Amber, steady—Privacy in use, one-way intercom call, DND active, or signed in to hunt group

• Amber, flashing—Incoming call or reverting call

• Red, steady—Remote line in use (shared line or Line Status)

2

Large buttons to access Applications, Messages, Contacts, Hold, Transfer, and Conference

Allow you to easily access your phone applications, voice messages, corporate and personal directories, and calling features.

3

Built-in speakerphone

Indicates whether the speakerphone is on or off. When the speakerphone is on, the button is lit.

4

Tactile-discernible buttons and functions, including a nib on Key 5

Allow you to easily locate your phone's keys. For example, Key 5 has a nib, which you can use to locate other key positions.

1

Lighted buttons

Allow you to access the following features:

• Phone lines and intercom lines (line buttons)

• Speed-dial numbers (speed-dial buttons, including the speed-dial line status feature)

• Web-based services, such as a personal address book

• Phone features, such as privacy

Indicate your phone's status:

• Green, steady LED—Active call or two-way intercom call

• Green, flashing LED—Held call

• Amber, steady LED—Privacy in use, one-way intercom call, Do Not Disturb (DND) active, or logged into a Hunt Group

• Amber, flashing LED—Incoming call or reverting call

• Red, steady LED—Remote line in use (shared line or Line Status)

• Red, flashing LED—Remote line on hold

2

Large buttons to access Applications, Messages, Contacts, Hold, Transfer, and Conference

Allow you to easily access your phone applications, voice messages, corporate and personal directories, and calling features.

3

Built-in speakerphone

Indicates whether the speakerphone is on or off. When the speakerphone is on, the button is lit.

4

Tactile-discernible buttons and functions, including a nib on Key 5

Allow you to easily locate your phone's keys. For example, Key 5 has a nib, which you can use to locate other key positions.

Programmable Line Key (PLK)

You can use the line buttons to initiate, answer, or switch to a call on a particular line. A limited number of features, such as speed dial, extension mobility, privacy, Busy Lamp Field (BLF) speed dial, Do Not Disturb (DND), and Service URLs, get assigned to these buttons.

The PLK feature expands the features that can be assigned to the line buttons to include those that softkeys normally control; for example New Call, Call Back, End Call, and Forward All. When these features are configured on the line buttons, they are always visible, so you can have a “hard” New Call key.

You can access features easily that may be assigned to softkeys normally, which can be too small and difficult to use.

Standard on all Cisco IP Phones; configuration is required.

Your administrator assigns PLKs to your phone.

Audible Message Waiting Indicator (AMWI)

Cisco Unified IP Phones can send a line-specific stutter dial tone when a voice message is waiting on the phone. You hear it only when using the line with the waiting messages. When you go off hook (on the line for which a voice message has been left), the stutter dial tone is heard.

You can change the audible voice-message indicator setting by logging in to your phone support pages, and changing the audible message-indicator setting to On or Off.

Standard on all Cisco IP Phones.

Configuration is required:

• administrator

• phone support pages

Do Not Disturb (Alert and Reject)

Your administrator configures the phone to turn on all audible and visual notifications, turn on ringer only, or to choose the type of alert a phone should play for incoming calls.

Standard on all Cisco IP Phones; configuration is required.

Busy Lamp Field

You can use the Busy Lamp Field (BLF) feature to monitor the call state of a directory number (DN) associated with a speed-dial button, call log, or directory listing on the phone.

In addition, you can use BLF pickup to monitor incoming calls on a directory number.

When the DN receives an incoming call, the system alerts the you so that you can then pick up the call.

Standard on all Cisco IP Phones; configuration is required.

Phone support pages:

• User Options web pages (Cisco Unified CM 9.1 and earlier)

• Self Care Portal (Cisco Unified CM 10.0 and later)

The Cisco IP Phone is a network device that enables you to do the following actions:

• Share information with other network devices in your company, including your personal computer.

• Use your computer to log in to your phone support pages, where you can subscribe to services, set up speed dial and call forwarding numbers, configure ring settings, and create a personal address book.

Standard on all Cisco IP Phones; configuration is required.