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|Affected OS Type
||Affected Release Number
||One-way audio during full duplex streaming from 8831|
The Cisco Unified IP Conference Phone CP-8831 might experience one-way audio if the phone runs Firmware Release 10.3(1)SR4.
After Firmware Release 10.3(1)SR4 is downloaded and used on the CP-8831 conference phone, some customers have experienced one-way audio when both parties speak simultaneously.
After the CP-8831 conference phone has been upgraded to Firmware Release 10.3(1)SR4, some customers have experienced one-way audio when both parties speak simultaneously.
As a workaround, Cisco recommends that existing customers who have experienced the one-way audio issue downgrade to Firmware Release 10.3(1)SR3 or 10.3(1)ES8 temporarily for improved acoustic performance.
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