The 500-440 UCCED exam has been EOL'ed as of October 15, 2021.
This exam tests a candidate's knowledge of design considerations and guidelines for deploying Cisco Unified Contact Center Enterprise (Cisco Unified CCE) solutions. Cisco Unified CCE is part of Cisco Unified Communications application suite, which delivers intelligent call routing, network-to-desktop computer telephony integration (CTI), and multichannel contact management to contact center agents over an IP network.
Design your own study plan using UCCED study material.
Exams are proctored, timed, and delivered in a secure environment. Most exams last approximately one to two hours. Lab exams typically last eight hours. Lab exams are Pass/Fail and results are available online (using login) within 48 hours.
Pearson VUE administers all Cisco exams except Expert lab/practical exams. Pearson VUE offers two ways to pay for an exam:
Expert lab/practical exam payment, cost and registration information is found on our Book your Expert Lab/Practical Exam resource page.
Cisco customers and learning partners can redeem their Cisco Learning Credits for certification exam vouchers.
You can usually schedule an exam up to six weeks in advance and as late as the same day.
Visit our Certification Fulfillment and Benefits page to learn more about the certification fulfillment process and the benfits you'll receive.