Overview
The Cisco Certified Support Technician IT Support (100-140) exam tests an entry-level candidate's foundational knowledge and skills related to IT support tasks, including queue and time management, documentation, troubleshooting, assisting end users, managing computer components, and identifying security threats.
Languages
English, Arabic, Chinese, Spanish, French, Japanese, Portuguese
Duration
50 minutes
Price
$US125
Certifications
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IT Support Specialist career path
The IT Support Specialist career path prepares you for the Cisco Certified Support Technician (CCST) IT Support certification and entry-level roles such as IT End User Support, Help Desk Support, or Computer Support Specialist. Learn skills for assisting end-users, troubleshooting common hardware, software, and connectivity issues, managing operating systems, and identifying security threats to ensure smooth IT operations.