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Validate your expertise in implementing core collaboration technologies, including infrastructure and design, protocols, endpoints, collaboration apps, and more. Empower the hybrid workforce with the Cisco Certified Network Professional (CCNP) Collaboration certification.

CCNP Collaboration certification

Validate your expertise in implementing core collaboration technologies, including infrastructure and design, protocols, endpoints, collaboration apps, and more. Empower the hybrid workforce with the Cisco Certified Network Professional (CCNP) Collaboration certification.

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Overview Exams and training Community Resources

Big changes coming in early 2026. New names, specialist certifications, exam updates, and more.

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Empower collaboration

CCNP Collaboration Certification

CCNP Collaboration

Collaboration technologies are enabling us to live and work remotely. Earning your CCNP Collaboration certification proves you have what it takes to build the solutions empowering our hybrid world.

Infrastructure and design

Design, configure, and troubleshoot Cisco collaboration solutions.

Protocols, codecs, and endpoints

Securely set up, troubleshoot, and manage SIP phones.

Cisco IOS XE gateway and media resources

Set up important aspects of voice gateways. Be able to fix connection issues and understand how to link cloud-based phone systems with local equipment.

Call control

Understand how Cisco Unified Communications Manager (UCM) processes phone numbers. Configure global call routing, explain mobile and remote access, and describe dial plan features in the Webex Suite.

How it works

No formal prerequisites necessary

CCNP candidates often have three to five years of experience implementing collaboration solutions.

Example learner profiles

Professional-level certifications expand on the foundations of associate-level certifications. They cover more advanced topics and allow  candidates to hone in on a specific focus area of their choice. Many professional-level certification candidates are looking to prove they’re the best of the best in a specialized field.
To earn the CCNP Collaboration certification, you’ll need to pass two exams: a core exam and one of four CCNP Collaboration concentration exams.

Getting started

To earn this certification, you'll need to pass two exams:

  • A core exam
  • One of four CCNP Collaboration concentration exams

A variety of resources are available to help you study - from guided learning to self-study and a community forum.

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Maintain your certification

Your certification is valid for three years. You can renew with Continuing Education credits or retake exams before they expire.

Resources

Discover Cisco’s Next-Generation Collaboration Certifications

Join our panel of experts to learn about new and updated Cisco Collaboration certifications designed for the cloud and hybrid workforce.

Register today

The CCNP story

Learn how to set yourself apart with a CCNP level certification.

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CCNP Collaboration summary

Get a quick primer about the CCNP Collaboration certification program and what it takes to earn your certification.

Download At-a-glance (PDF)

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Collaboration certifications community

Not sure where to begin? Head to the Collaboration certifications community to get advice and connect with experts.

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